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Mobile FTUE (Epic) #146
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This was referenced Feb 21, 2022
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First tasks was removed from the DoD for this project, therefore I'm closing this issue as done. |
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Project Board
As part of the WTF initiative to improve our app and increase it's quality, we are focussing on the D1 metric. We believe that by improving user onboarding we will drastically improve the D1 metric, quality, and usability of Element.
Go to the parent issue and WTF epic
Outputs are in 2 categories: First Impressions & First Tasks.
UserTesting on the mobile apps revealed that the current Onboarding flow gives users very little personality, education, or value from the app. It also lands users on the homepage with minimal investment and maximum confusion: “What do I do now?”
First impressions
An improved onboarding experience \(FTUE\) will provide the missing components to new users. We believe by better guiding users through the sign up and sign in flow we accurately set expectations, increase value, and encourage commitment.
First tasks
Using WTFs and Papercuts to improve the onboarding experience after sign up. Taking users from the first visit to the homepage right through creating their own Room, DM, etc. There are a number of first tasks that require improvements, cross referencing WTFs & Papercuts with D1 & R30 metrics will enable us to prioritise those with highest impact
First Impressions:
Figma
First Impressions Issue Tracking
Build a new onboarding experience
#146
#126
#128
#129
#130
#131
#132
#133
#134
#135
#136
Android does not need to ask for Notification permission.
#136
#171
First Tasks:
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