Audible ping but no badge on notifications for bot messages

[davidegirardi]

Your use case

My default notification settings (new version) look like this:

If I set a room to notify for "All messages", when a bot writes a message I get an audible ping but no badge counter.
I don't know if it's related on the new notification settings or if it has always been like that. I do remember hearing pings with no counters before but never found an explanation until now.

I'd expect to either get a badge or no notification for bot messages at all.

Have you considered any alternatives?

No response

Additional context

No response

[davidegirardi]

Additional context: Element Android shows a notification for the bot messages if the room is set to notify for all message.

[t3chguy]

@davidegirardi what version are you on? there's multiple changes in the area of notifications happening with every recent release.

[davidegirardi]

I have Element version: 1.11.36 Olm version: 3.2.14 and Element Nightly version: 2023080101Olm version: 3.2.14 running in parallel.

Nightly had the sound turned off. I'm turning it on and turning off the sound for production and see what happens.

[t3chguy]

There shouldn't be any differences in handling of audible pings, but definite changes to notification badges happening frequently. Things also depend on your specific push rules in account_data

[davidegirardi]

Then there was no difference today.

Nightly had issue with badges not showing up a few days ago but everything seems OK now.

[t3chguy]

Nightly had issue with badges not showing up a few days ago but everything seems OK now.

That was #25881

[davidegirardi]

Nightly works as expected: no ping and just a dot for bot messages.

See also: #25794 (comment) if your notification stop pinging at all and you run the notification settings beta.