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Flow to update password should be improved (in settings) #889

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AmandineLP opened this issue Feb 8, 2016 · 5 comments
Closed

Flow to update password should be improved (in settings) #889

AmandineLP opened this issue Feb 8, 2016 · 5 comments
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O-Occasional Affects or can be seen by some users regularly or most users rarely P1 S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Enhancement X-Needs-Design
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v1 - Private Preview

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@AmandineLP
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When resetting password the user might have forgotten which email he linked to his account.
We need to at least send an email saying that the email is wrong rather than having the flow unfold successfully only to find out the email was wrong at the very end.

I got also feedback that it was strange to enter the pwd and confirm on the first screen and may the email should be validated first by sending a message with a link allowing to set the new pwd, but I'm unconvinced... To be reconsidered.
@ara4n ara4n added this to the v1 - Private Preview milestone Feb 14, 2016
@ara4n ara4n mentioned this issue Feb 14, 2016
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@ara4n
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ara4n commented Apr 4, 2019

dup #2780

@ara4n ara4n closed this as completed Apr 4, 2019
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ara4n commented Apr 5, 2019

actually, it's not a dup - #2780 is password reset; this is password change.

@ara4n ara4n reopened this Apr 5, 2019
@turt2live turt2live changed the title Flow to update password should be improved Flow to update password should be improved (in settings) Nov 27, 2019
@t3chguy
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t3chguy commented Dec 23, 2019

We need to at least send an email saying that the email is wrong rather than having the flow unfold successfully only to find out the email was wrong at the very end.

would be very strange behaviour, I've not seen any platforms which do this

@novocaine novocaine added X-Needs-Design O-Occasional Affects or can be seen by some users regularly or most users rarely S-Major Severely degrades major functionality or product features, with no satisfactory workaround labels Aug 4, 2021
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The concern over entering pwd before the email is now covered by element-hq/element-meta#359

@novocaine
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Closing the ticket as I agree with #889 (comment) that we won't implement that behaviour.

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O-Occasional Affects or can be seen by some users regularly or most users rarely P1 S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Enhancement X-Needs-Design
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@novocaine @jryans @ara4n @t3chguy @AmandineLP