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GIFs don't play #2168

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zzottel opened this issue Apr 20, 2018 · 3 comments
Closed

GIFs don't play #2168

zzottel opened this issue Apr 20, 2018 · 3 comments

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@zzottel
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zzottel commented Apr 20, 2018

On my wife's and my borther-in-law's phone, GIFs won't animate even when tapped. My wife has a Samsung Galaxy S5 mini, my brother-in-law a Samsung Galaxy S7 (Android 7.0).

Another GIF sent earlier this week played on my wife's phone. A new one from today didn't. Since then, the earlier GIF doesn't play anymore, too.

Deleting media cache lead to the device displaying only a black screen when I tapped on the GIF in the chat stream. Deleting cache afterwards made it display the full screen GIF again, but still without animation.

It seems to work without problems (yet) on my BQ Aquaris X5 plus and on my mother's Samsung Galaxy J5.

@einhander
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Same on xiaomi redmi note 3 mtk with Android 5, gifs are not playing. Google play version of riot im.
On htc one with Android 4.1 gifs plays ok.

@lsowen
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lsowen commented May 2, 2018

I am also having problems with GIF display (nexus 6p, Android 8.1.0, f-droid version). The weird thing is that GIFs used to play, up until a couple of weeks ago or so.

@o0laxkilla0o
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I would agree with these statements i host a riot server for about 40 people and i have gotten several reports of gifs not working in rooms. People that haven't updated their riot android apps are still able to play the gifs people on V 0.7.07 (G-#112) can play but others on V 0.8.7 (G-#133) have issues

bmarty added a commit that referenced this issue May 29, 2018
giomfo referenced this issue in tchapgouv/tchap-android-legacy Jun 1, 2018
Improvements:
- Update matrix-sdk.aar lib (v0.9.5).
- Account deactivation is now managed natively in a dedicated screen

Bug Fix:
- Gif do not play anymore (#2168)
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4 participants