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Unable to install #285

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cayalag opened this issue Jan 12, 2025 · 3 comments
Open

Unable to install #285

cayalag opened this issue Jan 12, 2025 · 3 comments

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@cayalag
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cayalag commented Jan 12, 2025

Hello !

I have been trying to install my new device for 3 or 4 days now but there is no way... I manage to configure the WiFi network , but when I try to Set Up the Voice Assistant in ESPHome I get the following message:

"The voice assistant is unable to connect to Home Assistant

To play audio, the voice assistant device has to connect to Home Assistant to fetch the files. Our test shows that the device is unable to reach the Home Assistant server."

Captura de pantalla 2025-01-12 a las 19 10 13

I have checked System->Network and IPs are properly setup. HAVPE is running the latest firmware, same as HA.

Any idea what to try next ?

@tommyjlong
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Although i don't have my VPE yet, I am seeing this problem show up on the HA Forum, Discord. There seems to be a TTS problem, where the VPE tries to get a file from the HA Core/server to play and retrieving this file fails.

In your HA UI->Settings->Network there is a section: "Home Assistant URL". and under that is "Local network". Is your Local network setting using https?

@cayalag
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cayalag commented Jan 12, 2025 via email

@pierrewessman
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You could try looking at the HAVPE logs while installing by using aioesphomeapi-logs.

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3 participants