mojo2jira

export your MOJO Helpdesk ticket data in jira-friendly CSV format with comments

How to use

python3 mojo2jira.py --key {YOUR API KEY} --id {MOJO QUEUE/GROUP ID} --mode {QUEUE || GROUP}

Successfull execution results in ticketData.csv file in same folder

Following options are available:

--key {YOUR API KEY} (mandatory)
--id {MOJO GROUP/QUEUE ID} (mandatory)
--mode {GROUP || QUEUE} (mandatory)
--max_comments {MAX COMMENTS PER TICKET}

Dependencies

pip3 install requests

Notes

• Export progress is saved on disk, so that it can be continued on failure.
• On start script creates ticketQueue.json file with all tickets to be exported.
• Don't forget to delete ticketQueue.json file if you need to start a new export.
• HTTP requests are executed in batches of 24 requests. This can be corrected if needed.