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falondarville/README.md

Currently seeking a Knowledge Management, Technical Writing Manager, or Engineering Manager role. If you're seeing this, I'm still looking.

Reach out to me on LinkedIn: https://www.linkedin.com/in/falon-darville/

ENGINEERING MANAGER | TECHNICAL WRITING MANAGER | KNOWLEDGE MANAGEMENT | DOCS-AS-CODE

In professional settings, my primary objectives are threefold:

  1. Simplifying systems and concepts, ensuring they are accessible to a wide audience. I especially love open source.

  2. Recognizing the boundaries and opportunities for growth within systems, technologies, and individuals, fostering an environment of continuous improvement and expansion.

  3. Guiding my team with understanding of their motivations and strengths, and leading with resilience and rigor to achieve collective success.

Skills and Certifications

Recent Experience

Engineering Manager, Cisco

  • Optimized deployment time from 48 hours to 14.5 hours (33.5 hours of decreased customer impact)
  • Increased the high function of the App Deployment team by simplifying processes - higher requirements for engineers, increased technical maturity, introduced Agile methods (retrospectives, Root Cause Analysis)
  • Built a streamlined intake process for the team's many functions. Moved the team from wiki status to Jira status - our customers can self-serve status. Reduced interruptions to engineers during their day-to-day work
  • Lead a team of DevOps Software Engineers in multiple US time zones and India with resiliency, empathy, and rigor. Understanding of working with international teams, which emphasis on creating natural connection by instilling excitement and innovation into work

For more experience, see my LinkedIn: https://www.linkedin.com/in/falon-darville/

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