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That's only part of the issue, though. The other part is that we are using PhoneGap Build to build the app currently, and it looks like that only supports up to 7.1.2: https://build.phonegap.com/current-support
Unless that page is outdated... the official Cordova doc page was also outdated (says it only support up to Android 8.1, but Pie is 9. Might be worth retrying...
The following message appears when opening the app for the first time on Android 9+ (Pie):
The text was updated successfully, but these errors were encountered: