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Cannot connect to the desk #377

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xzhuzhu opened this issue Mar 8, 2024 · 1 comment
Open

Cannot connect to the desk #377

xzhuzhu opened this issue Mar 8, 2024 · 1 comment

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@xzhuzhu
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xzhuzhu commented Mar 8, 2024

Dear Franka Development Team,

I have been using a Franka robot for three years without any issues. However, recently I have been unable to establish a connection between the robot and the desk. When I attempt to ping the IP address 172.16.0.2, I receive a "destination host unreachable" error message. I have already tried unplugging and replugging all the cables multiple times, but the problem persists. The local IP address assigned to the robot is 172.16.0.1. Additionally, I have replaced the cable connecting the computer and the controller with a new one, but the issue remains unresolved. I would greatly appreciate any assistance or suggestions to resolve this problem. Thank you very much~

@Hoyyyaard
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Have you solved it ?

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