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Hello,
I'm experiencing an issue where emails retrieved via IMAP are displayed with incorrect encoding in FreeScout. The same email appears correctly when viewed in the Spark mail client on macOS. This issue seems to affect only this particular sender, and it's the first time I've encountered it.
The message body in FreeScout shows the following content instead of readable text:
It also contains multipart/alternative parts with both base64 and quoted-printable encodings.
I suspect there might be an issue with how FreeScout processes this combination of encodings. The IMAP server is configured correctly, and other emails display without issues.
Thank you for your help!
The text was updated successfully, but these errors were encountered:
Hello,
I'm experiencing an issue where emails retrieved via IMAP are displayed with incorrect encoding in FreeScout. The same email appears correctly when viewed in the Spark mail client on macOS. This issue seems to affect only this particular sender, and it's the first time I've encountered it.
The message body in FreeScout shows the following content instead of readable text:
It also contains multipart/alternative parts with both base64 and quoted-printable encodings.
I suspect there might be an issue with how FreeScout processes this combination of encodings. The IMAP server is configured correctly, and other emails display without issues.
Thank you for your help!
The text was updated successfully, but these errors were encountered: