Adds documentation for GHEC user dormancy reporting (#22029)

* Adds description of GHEC dormancy reporting

* Remove unneeded if statement

* Only show dormant user section to dotcom users

* Extract common text to a data reusable

* Extract all duplicate content to reusables

* add note, warning, download instructions

* fix versioning

* remove dormancy criteria, add link

Co-authored-by: vgrl <vgrl@github.com>
Co-authored-by: Ethan Palm <56270045+ethanpalm@users.noreply.github.com>

Author: 3 people

assets/images/help/business-accounts/dormant-users-download-button.png

@@ -6,8 +6,9 @@ redirect_from:
   - /enterprise/admin/articles/determining-whether-a-user-account-is-dormant/
   - /enterprise/admin/user-management/managing-dormant-users
   - /admin/user-management/managing-dormant-users
-intro: 'A user account is considered to be dormant if it has not been active for at least a month.{% ifversion ghes %} You may choose to suspend dormant users to free up user licenses.{% endif %}'
+intro: '{% data reusables.enterprise-accounts.dormant-user-activity-threshold %}'
 versions:
+  ghec: '*'
   ghes: '*'
   ghae: '*'
 type: how_to
@@ -16,16 +17,12 @@ topics:
   - Enterprise
   - Licensing
 ---
-"Activity" includes, but is not limited to:
-- Signing in to {% data variables.product.product_name %}.
-- Commenting on issues and pull requests.
-- Creating, deleting, watching, and starring repositories.
-- Pushing commits.{% ifversion ghes or ghae %}
-- Accessing resources by using a personal access token or SSH key.{% endif %}
+{% data reusables.enterprise-accounts.dormant-user-activity %}
 
+{% ifversion ghes or ghae%}
 ## Viewing dormant users
 
-You can view a list of all dormant users who have not been suspended and who are not site administrators.
+{% data reusables.enterprise-accounts.viewing-dormant-users %}
 
 {% data reusables.enterprise_site_admin_settings.access-settings %}
 3. In the left sidebar, click **Dormant users**.
@@ -47,11 +44,29 @@ You can view a list of all dormant users who have not been suspended and who are
 {% data reusables.enterprise_site_admin_settings.dormancy-threshold %}
 
 {% data reusables.enterprise-accounts.access-enterprise %}
-{% ifversion ghes or ghae %}
 {% data reusables.enterprise-accounts.policies-tab %}
-{% else %}
 {% data reusables.enterprise-accounts.settings-tab %}
-{% endif %}
 {% data reusables.enterprise-accounts.options-tab %}
 4. Under "Dormancy threshold", use the drop-down menu, and click the desired dormancy threshold.
 ![The Dormancy threshold drop-down menu](/assets/images/enterprise/site-admin-settings/dormancy-threshold-menu.png)
+
+{% endif %}
+
+{% ifversion ghec %}
+
+{% data reusables.enterprise-accounts.dormant-user-release-phase %}
+
+{% warning %}
+
+**Note:** During the private beta, ongoing improvements to the report download feature may limit its availability.
+
+{% endwarning %}
+
+## Downloading the dormant users report from your enterprise account
+
+{% data reusables.enterprise-accounts.access-enterprise %}
+{% data reusables.enterprise-accounts.enterprise-accounts-compliance-tab %}
+1. To download your Dormant Users (beta) report as a CSV file, under "Other", click {% octicon "download" aria-label="The Download icon" %} **Download**.
+  ![Download button under "Other" on the Compliance page](/assets/images/help/business-accounts/dormant-users-download-button.png)
+
+{% endif %}

assets/images/help/business-accounts/enterprise-accounts-compliance-tab.png

@@ -38,6 +38,10 @@ You can view {% ifversion ghec %}all the {% data variables.product.prodname_ghe_
 {% ifversion ghec %}1. Optionally, to view a list of pending invitations, click **_NUMBER_ pending**.
   !["NUMBER pending" button to the right of search and filter options](/assets/images/help/enterprises/members-pending.png){% endif %}
 
+## Viewing dormant users
+
+You can view a list of all dormant users {% ifversion ghes or ghae %} who have not been suspended and {% endif %}who are not site administrators. {% data reusables.enterprise-accounts.dormant-user-activity-threshold %} For more information, see "[Managing dormant users](/admin/user-management/managing-users-in-your-enterprise/managing-dormant-users)."
+
 ## Further reading
 
 - "[Roles in an enterprise](/admin/user-management/managing-users-in-your-enterprise/roles-in-an-enterprise)"

content/admin/user-management/managing-users-in-your-enterprise/managing-dormant-users.md

@@ -0,0 +1 @@
+A user account is considered to be dormant if it has not been active for {% ifversion ghec %}90 days{% else %}at least a month{% endif %}.{% ifversion ghes %} You may choose to suspend dormant users to release user licenses.{% endif %}

content/admin/user-management/managing-users-in-your-enterprise/viewing-people-in-your-enterprise.md

@@ -0,0 +1,6 @@
+"Activity" includes, but is not limited to:
+- Signing in to {% data variables.product.product_name %}.
+- Commenting on issues and pull requests.
+- Creating, deleting, watching, and starring repositories.
+- Pushing commits.
+- Accessing resources by using a personal access token or SSH key.

data/reusables/enterprise-accounts/dormant-user-activity-threshold.md

@@ -0,0 +1,5 @@
+{% note %}
+
+**Note:** The Dormant Users report is currently in private beta so admins only have access to this feature with a special invite. To join the private beta, receive support, or address your questions, contact the {% data variables.product.company_short %} representative who helps manage your account.
+
+{% endnote %}

data/reusables/enterprise-accounts/dormant-user-activity.md

@@ -0,0 +1,2 @@
+1. In the enterprise account sidebar, click {% octicon "checklist" aria-label="The Compliance icon" %} **Compliance**.
+  ![Compliance tab in the enterprise account sidebar](/assets/images/help/business-accounts/enterprise-accounts-compliance-tab.png)

data/reusables/enterprise-accounts/dormant-user-release-phase.md

@@ -0,0 +1 @@
+You can view a list of all dormant users who have not been suspended and who are not site administrators.