The purpose of this guide is to outline gliff.ai's expectations of individuals involved in gliff.ai activities. While incidents of unacceptable behaviour are relatively infrequent, this document serves as a guide to form a clear set of standards to maintain a safe and welcoming space that avoids/prevents behaviours that prevent this, while outlining reporting and disciplinary processes.
gliff.ai employees a team of passionate and innovative individuals from various backgrounds, with the outlook that our company, our products and our customers benefit from diversity of backgrounds and perspectives. We prioritise creating a space which is a safe and welcoming environment for all, regardless of their personal identity or background, as anything other than this can jeopardise the ability to work and with gliff.ai.
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gliff.ai understands that, in upsetting or distressing circumstances, and in certain forms or stages of ill health, people may act out of character and may become persistent, angry or upset. However, where it leads to aggressive behaviour or unreasonable demands, it is considered unacceptable. Similarly, behaviour which disrupts normal gliff.ai activities, intentionally or not, is considered unacceptable. gliff.ai considers that all forms of harassment constitute unacceptable behaviour.
We have put together some examples of behaviour that contributes to creating a positive and welcoming environment, these include:
- Using welcoming and inclusive language;
- Being respectful of differing viewpoints, experiences and skill/ability levels;
- Gracefully accepting constructive criticism;
- Focusing on what is best for the community and users;
- Showing empathy and respect towards other community members.
We have also put together some examples of unacceptable behaviour, these include:
- The use of sexualized language or imagery and unwelcome sexual attention or advances;
- Comments that reinforce social structures of domination and/or discrimination related to gender, gender identity and expression, sexual orientation, ability, physical appear, race and ethnicity, religion and believe or other irrelevant distinctions;
- Trolling, spamming, insulting/derogatory comments, and personal or political attacks;
- Public or private harassment, intimidation, stalking, bullying or threating behaviour and language (as well as actually threats);
- Publishing (or the threat of publishing) others' private and personally identifying information, such as a physical or electronic address, without explicit permission ("doxing");
- Other conduct which could reasonably be considered inappropriate in a professional setting.
The gliff.ai team aims to ensure our digital space to be a positive and welcoming environment for all contributors so that we can work on what matters most, making a difference!
As such, the gliff.ai team has the responsibility for clarifying the standards of acceptable behaviour (examples above) and will take any appropriate and fair corrective action in response to any instances of unacceptable behaviour from contributors. The manner of which will depend on the nature and extent of the behaviour.
Ultimately, the gliff.ai team have the right to act quickly, before a full investigation of a report, to minimise the negative effects. As well as the responsibility to remove, edit, or reject comments, commits, code, wiki edits, issues, and other contributions that are not aligned to this Code of Conduct, or to ban temporarily or permanently any contributor for other behaviours that they deem inappropriate, threatening, offensive, or harmful.
The gliff.ai Code of Conduct
Anyone who is engaging with gliff.ai who finds or experiences a Code of Conduct violation may report the incident.
Any instances of abusive, harassing, or otherwise unacceptable behaviour should be reported by contacting the gliff.ai team at community@gliff.ai or on GitHub. Written documentation is our preferred manner to begin the process of documenting evidence. Any reports will be reviewed and investigated as part of our pledge to protect our safe and welcoming environment. As such, we will always maintain confidentiality with regards to the reporter of an incident. Any response given will be considered necessary and appropriate to the report raised to the team.
Any gliff.ai team members who do not follow or enforce the Code of Conduct in good faith may face temporary or permanent repercussions. This will be judged, and a response will be determined by other members of the gliff.ai team leadership.
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Reach out to the gliff.ai team at community@gliff.ai or on GitHub.