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I'm not able to add more than 1 actor (anonymous with email) when creating or modifying a ticket.
It work with registred user but not with anonymous users like GLPI v9.x
Relevant log output
No response
Page URL
No response
Steps To reproduce
Adding anonymous actors:
Saving:
Result:
Your GLPI setup information
GLPI 10.0.0 ( => /var/www/html)
Installation mode: TARBALL
Current language:en_GB
PHP version (7.4.29) is supported.PHP version (7.4.29) is supported.
Sessions configuration is OK.Sessions configuration is OK.
Allocated memory is sufficient.Allocated memory is sufficient.
mysqli extension is installed.mysqli extension is installed.
Following extensions are installed: dom, fileinfo, json, simplexml.Following extensions are installed: dom, fileinfo, json, simplexml.
curl extension is installed.curl extension is installed.
gd extension is installed.gd extension is installed.
intl extension is installed.intl extension is installed.
libxml extension is installed.libxml extension is installed.
zlib extension is installed.zlib extension is installed.
The constant SODIUM_CRYPTO_AEAD_XCHACHA20POLY1305_IETF_NPUBBYTES is present.The constant SODIUM_CRYPTO_AEAD_XCHACHA20POLY1305_IETF_NPUBBYTES is present.
Database engine version (10.3.34) is supported.Database engine version (10.3.34) is supported.
The log file has been created successfully.The log file has been created successfully.
Write access to /var/www/html/files/_cache has been validated. Write access to /var/www/html/config has been validated. Write access to /var/www/html/files/_cron has been validated. Write access to /var/www/html/files has been validated. Write access to /var/www/html/files/_dumps has been validated. Write access to /var/www/html/files/_graphs has been validated. Write access to /var/www/html/files/_lock has been validated. Write access to /var/www/html/files/_pictures has been validated. Write access to /var/www/html/files/_plugins has been validated. Write access to /var/www/html/files/_rss has been validated. Write access to /var/www/html/files/_sessions has been validated. Write access to /var/www/html/files/_tmp has been validated. Write access to /var/www/html/files/_uploads has been validated.Write access to /var/www/html/files/_cache has been validated.
Write access to /var/www/html/config has been validated.
Write access to /var/www/html/files/_cron has been validated.
Write access to /var/www/html/files has been validated.
Write access to /var/www/html/files/_dumps has been validated.
Write access to /var/www/html/files/_graphs has been validated.
Write access to /var/www/html/files/_lock has been validated.
Write access to /var/www/html/files/_pictures has been validated.
Write access to /var/www/html/files/_plugins has been validated.
Write access to /var/www/html/files/_rss has been validated.
Write access to /var/www/html/files/_sessions has been validated.
Write access to /var/www/html/files/_tmp has been validated.
Write access to /var/www/html/files/_uploads has been validated.
Web access to the files directory should not be allowed Check the .htaccess file and the web server configuration.Web access to the files directory should not be allowed
Check the .htaccess file and the web server configuration.
exif extension is installed.exif extension is installed.
ldap extension is not present.ldap extension is not present.
openssl extension is installed.openssl extension is installed.
zip extension is installed.zip extension is installed.
bz2 extension is installed.bz2 extension is installed.
Zend OPcache extension is installed.Zend OPcache extension is installed.
Following extensions are installed: ctype, iconv, mbstring, sodium.Following extensions are installed: ctype, iconv, mbstring, sodium.
Write access to /var/www/html/marketplace has been validated.Write access to /var/www/html/marketplace has been validated.
Access to timezone database (mysql) is not allowed.Access to timezone database (mysql) is not allowed.
Anything else?
No response
The text was updated successfully, but these errors were encountered:
Fabien-G
changed the title
Cannot add more than 1 actor
Cannot add more than 1 anonymous actor
May 25, 2022
I cannot recreate the issue in 10.0.2. It looks like this bug may have been fixed.
If you are able to update to 10.0.2, can you check if the issue is resolved for you as well?
Code of Conduct
Is there an existing issue for this?
Version
10.0.0
Bug description
I'm not able to add more than 1 actor (anonymous with email) when creating or modifying a ticket.
It work with registred user but not with anonymous users like GLPI v9.x
Relevant log output
No response
Page URL
No response
Steps To reproduce
Adding anonymous actors:

Saving:

Result:

Your GLPI setup information
GLPI 10.0.0 ( => /var/www/html)
Installation mode: TARBALL
Current language:en_GB
Operating system: Linux CA-SV-DEBIAN-01 4.19.0-20-amd64 #1 SMP Debian 4.19.235-1 (2022-03-17) x86_64
PHP 7.4.29 apache2handler (Core, FFI, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apache2handler, apc, apcu, bz2,
calendar, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, intl, json, libxml, mbstring, mysqli,
mysqlnd, openssl, pcre, pdo_mysql, posix, readline, session, shmop, sockets, sodium, standard, sysvmsg, sysvsem, sysvshm,
tokenizer, xml, xmlreader, xmlwriter, xsl, zip, zlib)
Setup: max_execution_time="30" memory_limit="128M" post_max_size="8M" safe_mode="" session.save_handler="files"
upload_max_filesize="2M"
Software: Apache/2.4.38 (Debian) (Apache/2.4.38 (Debian) Server at XXX.XXX.ai Port 444
)
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.64 Safari/537.36 Edg/101.0.1210.47
Server Software: Debian 10
Server Version: 10.3.34-MariaDB-0+deb10u1
Server SQL Mode: STRICT_TRANS_TABLES,ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION
Parameters: admindb_glpi@127.0.0.1/db_glpi
Host info: 127.0.0.1 via TCP/IP
PHP version (7.4.29) is supported.PHP version (7.4.29) is supported.
Sessions configuration is OK.Sessions configuration is OK.
Allocated memory is sufficient.Allocated memory is sufficient.
mysqli extension is installed.mysqli extension is installed.
Following extensions are installed: dom, fileinfo, json, simplexml.Following extensions are installed: dom, fileinfo, json, simplexml.
curl extension is installed.curl extension is installed.
gd extension is installed.gd extension is installed.
intl extension is installed.intl extension is installed.
libxml extension is installed.libxml extension is installed.
zlib extension is installed.zlib extension is installed.
The constant SODIUM_CRYPTO_AEAD_XCHACHA20POLY1305_IETF_NPUBBYTES is present.The constant SODIUM_CRYPTO_AEAD_XCHACHA20POLY1305_IETF_NPUBBYTES is present.
Database engine version (10.3.34) is supported.Database engine version (10.3.34) is supported.
The log file has been created successfully.The log file has been created successfully.
Write access to /var/www/html/files/_cache has been validated. Write access to /var/www/html/config has been validated. Write access to /var/www/html/files/_cron has been validated. Write access to /var/www/html/files has been validated. Write access to /var/www/html/files/_dumps has been validated. Write access to /var/www/html/files/_graphs has been validated. Write access to /var/www/html/files/_lock has been validated. Write access to /var/www/html/files/_pictures has been validated. Write access to /var/www/html/files/_plugins has been validated. Write access to /var/www/html/files/_rss has been validated. Write access to /var/www/html/files/_sessions has been validated. Write access to /var/www/html/files/_tmp has been validated. Write access to /var/www/html/files/_uploads has been validated.Write access to /var/www/html/files/_cache has been validated.
Write access to /var/www/html/config has been validated.
Write access to /var/www/html/files/_cron has been validated.
Write access to /var/www/html/files has been validated.
Write access to /var/www/html/files/_dumps has been validated.
Write access to /var/www/html/files/_graphs has been validated.
Write access to /var/www/html/files/_lock has been validated.
Write access to /var/www/html/files/_pictures has been validated.
Write access to /var/www/html/files/_plugins has been validated.
Write access to /var/www/html/files/_rss has been validated.
Write access to /var/www/html/files/_sessions has been validated.
Write access to /var/www/html/files/_tmp has been validated.
Write access to /var/www/html/files/_uploads has been validated.
Web access to the files directory should not be allowed Check the .htaccess file and the web server configuration.Web access to the files directory should not be allowed
Check the .htaccess file and the web server configuration.
exif extension is installed.exif extension is installed.
ldap extension is not present.ldap extension is not present.
openssl extension is installed.openssl extension is installed.
zip extension is installed.zip extension is installed.
bz2 extension is installed.bz2 extension is installed.
Zend OPcache extension is installed.Zend OPcache extension is installed.
Following extensions are installed: ctype, iconv, mbstring, sodium.Following extensions are installed: ctype, iconv, mbstring, sodium.
Write access to /var/www/html/marketplace has been validated.Write access to /var/www/html/marketplace has been validated.
Access to timezone database (mysql) is not allowed.Access to timezone database (mysql) is not allowed.
Anything else?
No response
The text was updated successfully, but these errors were encountered: