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[GLPI 10] Error update Uncaught Exception RuntimeException: Empty IN are not allowed in /var/www/glpi/test/src/DBmysqlIterator.php at line 588 #15767

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zekuraz opened this issue Oct 12, 2023 · 10 comments
Open
2 tasks done

[GLPI 10] Error update Uncaught Exception RuntimeException: Empty IN are not allowed in /var/www/glpi/test/src/DBmysqlIterator.php at line 588 #15767

zekuraz opened this issue Oct 12, 2023 · 10 comments
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@zekuraz
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zekuraz commented Oct 12, 2023 •
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Code of Conduct

  • I agree to follow this project's Code of Conduct

Is there an existing issue for this?

  • I have searched the existing issues

Version

10.0.7

Bug description

Hello ! When i try update glpi 10.0.7 to 10.0.10, i have this error

Capture d’écran du 2023-10-12 15-02-44

I have the same error when i try update glpi 10.0.7 to 10.0.8

Relevant log output

[2023-10-12 14:45:06] glpiphplog.CRITICAL:   *** Uncaught Exception RuntimeException: Empty IN are not allowed in /var/www/glpi/test/src/DBmysqlIterator.php at line 588
  Backtrace :
  src/DBmysqlIterator.php:559                        DBmysqlIterator->analyseCriterion()
  src/DBmysqlIterator.php:550                        DBmysqlIterator->analyseCrit()
  src/DBmysqlIterator.php:543                        DBmysqlIterator->analyseCrit()
  src/DBmysqlIterator.php:314                        DBmysqlIterator->analyseCrit()
  src/DBmysqlIterator.php:111                        DBmysqlIterator->buildQuery()
  src/DBmysql.php:1078                               DBmysqlIterator->execute()
  src/DBmysql.php:660                                DBmysql->request()
  ...agnostic/DatabaseSchemaIntegrityChecker.php:311 DBmysql->listTables()
  src/Update.php:179                                 Glpi\System\Diagnostic\DatabaseSchemaIntegrityChecker->checkCompleteSchema()
  src/Update.php:357                                 Update->checkSchemaIntegrity()
  install/update.php:143                             Update->doUpdates()
  install/update.php:252                             doUpdateDb()

Page URL

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Steps To reproduce

No response

Your GLPI setup information

GLPI 10.0.7
Installation mode: TARBALL
Current language:fr_FR

Operating system: Linux test 5.10.0-25-amd64 #1 SMP Debian 5.10.191-1 (2023-08-16) x86_64
PHP 7.4.33 fpm-fcgi (Core, FFI, PDO, PDO_ODBC, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apc, apcu, bcmath, bz2, calendar,
cgi-fcgi, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, http, iconv, imagick, imap, intl, json, ldap,
libxml, mbstring, mysqli, mysqlnd, odbc, openssl, pcre, pdo_mysql, posix, propro, raphf, readline, session, shmop, soap,
sockets, sodium, standard, sysvmsg, sysvsem, sysvshm, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib)
Setup: max_execution_time="30" memory_limit="512M" post_max_size="64M" safe_mode="" session.save_handler="files"
upload_max_filesize="64M"
Software: Apache/2.4.56 (Debian) (Apache/2.4.56 (Debian) Server at support.test.net Port 80
)
Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/118.0
Server Software: Debian 11
Server Version: 10.5.19-MariaDB-0+deb11u2-log
Server SQL Mode: STRICT_TRANS_TABLES,ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION
Parameters: root@localhost/glpi
Host info: Localhost via UNIX socket

PHP version (7.4.33) is supported.PHP version (7.4.33) is supported.
Sessions configuration is OK.Sessions configuration is OK.
Allocated memory is sufficient.Allocated memory is sufficient.
mysqli extension is installed.mysqli extension is installed.
Following extensions are installed: dom, fileinfo, json, simplexml.Following extensions are installed: dom, fileinfo, json, simplexml.
curl extension is installed.curl extension is installed.
gd extension is installed.gd extension is installed.
intl extension is installed.intl extension is installed.
libxml extension is installed.libxml extension is installed.
zlib extension is installed.zlib extension is installed.
The constant SODIUM_CRYPTO_AEAD_XCHACHA20POLY1305_IETF_NPUBBYTES is present.The constant SODIUM_CRYPTO_AEAD_XCHACHA20POLY1305_IETF_NPUBBYTES is present.
Database engine version (10.5.19) is supported.Database engine version (10.5.19) is supported.
No files from previous GLPI version detected.No files from previous GLPI version detected.
The log file has been created successfully.The log file has been created successfully.
Write access to /var/www/glpi/test/files/_cache has been validated. Write access to /var/www/glpi/test/config has been validated. Write access to /var/www/glpi/test/files/_cron has been validated. Write access to /var/www/glpi/test/files has been validated. Write access to /var/www/glpi/test/files/_dumps has been validated. Write access to /var/www/glpi/test/files/_graphs has been validated. Write access to /var/www/glpi/test/files/_lock has been validated. Write access to /var/www/glpi/test/files/_pictures has been validated. Write access to /var/www/glpi/test/files/_plugins has been validated. Write access to /var/www/glpi/test/files/_rss has been validated. Write access to /var/www/glpi/test/files/_sessions has been validated. Write access to /var/www/glpi/test/files/_tmp has been validated. Write access to /var/www/glpi/test/files/_uploads has been validated.Write access to /var/www/glpi/test/files/_cache has been validated.
Write access to /var/www/glpi/test/config has been validated.
Write access to /var/www/glpi/test/files/_cron has been validated.
Write access to /var/www/glpi/test/files has been validated.
Write access to /var/www/glpi/test/files/_dumps has been validated.
Write access to /var/www/glpi/test/files/_graphs has been validated.
Write access to /var/www/glpi/test/files/_lock has been validated.
Write access to /var/www/glpi/test/files/_pictures has been validated.
Write access to /var/www/glpi/test/files/_plugins has been validated.
Write access to /var/www/glpi/test/files/_rss has been validated.
Write access to /var/www/glpi/test/files/_sessions has been validated.
Write access to /var/www/glpi/test/files/_tmp has been validated.
Write access to /var/www/glpi/test/files/_uploads has been validated.
For security reasons, SELinux mode should be Enforcing.For security reasons, SELinux mode should be Enforcing.
PHP 7.4 official support has ended. An upgrade to a more recent PHP version is recommended.PHP 7.4 official support has ended. An upgrade to a more recent PHP version is recommended.
Web server root directory configuration is not safe as it permits access to non-public files. See installation documentation for more details.Web server root directory configuration is not safe as it permits access to non-public files. See installation documentation for more details.
The following directories should be placed outside "/var/www/glpi/test": ‣ "/var/glpi/test/glpi/test" ("GLPI_VAR_DIR") ‣ "/var/www/glpi/test/config" ("GLPI_CONFIG_DIR") You can ignore this suggestion if your web server root directory is "/var/www/glpi/test/public".The following directories should be placed outside "/var/www/glpi/test":
‣ "/var/www/glpi/test/files" ("GLPI_VAR_DIR")
‣ "/var/www/glpi/test/config" ("GLPI_CONFIG_DIR")
You can ignore this suggestion if your web server root directory is "/var/glpi/test/DSIO/public".
PHP directive "session.cookie_httponly" should be set to "on" to prevent client-side script to access cookie values.PHP directive "session.cookie_httponly" should be set to "on" to prevent client-side script to access cookie values.
OS and PHP are relying on 64 bits integers.OS and PHP are relying on 64 bits integers.
exif extension is installed.exif extension is installed.
ldap extension is installed.ldap extension is installed.
openssl extension is installed.openssl extension is installed.
Following extensions are installed: bz2, Phar, zip.Following extensions are installed: bz2, Phar, zip.
Zend OPcache extension is installed.Zend OPcache extension is installed.
Following extensions are installed: ctype, iconv, mbstring, sodium.Following extensions are installed: ctype, iconv, mbstring, sodium.
Write access to /var/www/glpi/test/marketplace has been validated.Write access to /var/www/glpi/test/marketplace has been validated.
Timezones seems loaded in database.Timezones seems loaded in database.

Anything else?

No response
cedric-anne added a commit to cedric-anne/glpi that referenced this issue Oct 16, 2023
@cedric-anne
Prevent exception when checked schema is empty
6b1cccd 
closes glpi-project#15767
@cedric-anne cedric-anne mentioned this issue Oct 16, 2023
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@cedric-anne
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cedric-anne commented Oct 16, 2023 •
edited
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Hi,

Unless the install/mysql/glpi-empy.sql file is corrupted, this error is not supposed to happen. It can also be an issue with aregex evaluation in PHP. Do you have something else in the error log ?

However, #15791 should fix this.
However, #15791 should hide this error, but not fix the main issue.

@cedric-anne cedric-anne added this to the 10.0.11 milestone Oct 16, 2023
@trasher
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trasher commented Oct 16, 2023

Extra note: PHP 7.4 support has been entirely dropped from a while; you really should consider upgrading.

@cedric-anne cedric-anne removed this from the 10.0.11 milestone Oct 17, 2023
@zekuraz
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zekuraz commented Oct 17, 2023

@cedric-anne Hi, here are all the logs I have :

migration_to_10.0.8.log

0 seconde for "Traitement en cours..." @ 2023-10-12 14:34:44 [@test]
4 secondes for "Add new configurations / user preferences" @ 2023-10-12 14:34:44 [@test]
0 seconde for "Changement de la structure de la base de données - glpi_computervirtualmachines" @ 2023-10-12 14:34:44 [@test]
0 seconde for "Changement de la structure de la base de données - glpi_networkequipments" @ 2023-10-12 14:34:44 [@test]
0 seconde for "Migration de données - glpi_displaypreferences" @ 2023-10-12 14:34:44 [@test]
0 seconde for "Changement de la structure de la base de données - glpi_changes" @ 2023-10-12 14:34:44 [@test]
0 seconde for "Changement de la structure de la base de données - glpi_users" @ 2023-10-12 14:34:44 [@test]
0 seconde for "Changement de la structure de la base de données - glpi_networkportfiberchannels" @ 2023-10-12 14:34:44 [@test]
0 seconde for "Changement de la structure de la base de données - glpi_problems" @ 2023-10-12 14:34:44 [@test]
0 seconde for "Changement de la structure de la base de données - glpi_computervirtualmachines" @ 2023-10-12 14:34:45 [@test]
1 seconde for "Changement de la structure de la base de données - glpi_networkequipments" @ 2023-10-12 14:34:45 [@test]
0 seconde for "Valeur de configuration ajoutée pour use_flat_dropdowntree_on_search_result (core)." @ 2023-10-12 14:34:45 [@test]
0 seconde for "Traitement terminé." @ 2023-10-12 14:45:00 [@test]
0 seconde for "Traitement en cours..." @ 2023-10-12 14:45:03 [@test]
3 secondes for "Add new configurations / user preferences" @ 2023-10-12 14:45:03 [@test]
0 seconde for "Changement de la structure de la base de données - glpi_computervirtualmachines" @ 2023-10-12 14:45:03 [@test]
0 seconde for "Changement de la structure de la base de données - glpi_networkequipments" @ 2023-10-12 14:45:03 [@test]
0 seconde for "Migration de données - glpi_displaypreferences" @ 2023-10-12 14:45:03 [@test]
0 seconde for "Changement de la structure de la base de données - glpi_changes" @ 2023-10-12 14:45:03 [@test]
0 seconde for "Changement de la structure de la base de données - glpi_users" @ 2023-10-12 14:45:03 [@test]
0 seconde for "Changement de la structure de la base de données - glpi_networkportfiberchannels" @ 2023-10-12 14:45:03 [@test]
0 seconde for "Changement de la structure de la base de données - glpi_problems" @ 2023-10-12 14:45:03 [@test]
0 seconde for "Changement de la structure de la base de données - glpi_computervirtualmachines" @ 2023-10-12 14:45:05 [@test]
2 secondes for "Changement de la structure de la base de données - glpi_networkequipments" @ 2023-10-12 14:45:05 [@test]
0 seconde for "Valeur de configuration ajoutée pour use_flat_dropdowntree_on_search_result (core)." @ 2023-10-12 14:45:05 [@test]
0 seconde for "Traitement terminé." @

php-errors.log

[2023-10-12 13:33:05] glpiphplog.WARNING:   *** PHP User Warning (512): Relation between "glpi_networkports" and "glpi_plugin_ocsinventoryng_networkports" table based on "networkports_id" field cannot be handled automatically as "networkports_id" also corresponds to index field of the target table. in /var/www/glpis/test/src/DbUtils.php at line 2099
  Backtrace :
  src/DbUtils.php:2099                               trigger_error()
  inc/db.function.php:585                            DbUtils->getDbRelations()
  src/CommonDBTM.php:866                             getDbRelations()
  src/CommonDBTM.php:788                             CommonDBTM->cleanRelationData()
  src/CommonDBTM.php:2064                            CommonDBTM->deleteFromDB()
  src/CommonDBConnexity.php:127                      CommonDBTM->delete()
  src/CommonDBTM.php:986                             CommonDBConnexity->cleanDBonItemDelete()
  src/NetworkPort.php:540                            CommonDBTM->deleteChildrenAndRelationsFromDb()
  src/CommonDBTM.php:783                             NetworkPort->cleanDBonPurge()
  src/CommonDBTM.php:2064                            CommonDBTM->deleteFromDB()
  ...ce/ocsinventoryng/inc/networkport.class.php:502 CommonDBTM->delete()
  ...etplace/ocsinventoryng/inc/device.class.php:545 PluginOcsinventoryngNetworkPort::importNetwork()
  ...ce/ocsinventoryng/inc/ocsprocess.class.php:1330 PluginOcsinventoryngDevice::updateDevices()
  ...ace/ocsinventoryng/inc/ocsserver.class.php:2962 PluginOcsinventoryngOcsProcess::synchronizeComputer()
  src/CronTask.php:1018                              PluginOcsinventoryngOcsServer::cronocsng()
  front/cron.php:63                                  CronTask::launch()

[2023-10-12 13:33:05] glpiphplog.WARNING:   *** PHP User Warning (512): Relation between "glpi_networkports" and "glpi_plugin_ocsinventoryng_networkports" table based on "networkports_id" field cannot be handled automatically as "networkports_id" also corresponds to index field of the target table. in /var/www/glpis/test/src/DbUtils.php at line 2099
  Backtrace :
  src/DbUtils.php:2099                               trigger_error()
  inc/db.function.php:585                            DbUtils->getDbRelations()
  src/CommonDBTM.php:866                             getDbRelations()
  src/CommonDBTM.php:788                             CommonDBTM->cleanRelationData()
  src/CommonDBTM.php:2064                            CommonDBTM->deleteFromDB()
  src/CommonDBConnexity.php:127                      CommonDBTM->delete()
  src/CommonDBTM.php:986                             CommonDBConnexity->cleanDBonItemDelete()
  src/NetworkPort.php:540                            CommonDBTM->deleteChildrenAndRelationsFromDb()
  src/CommonDBTM.php:783                             NetworkPort->cleanDBonPurge()
  src/CommonDBTM.php:2064                            CommonDBTM->deleteFromDB()
  ...ce/ocsinventoryng/inc/networkport.class.php:502 CommonDBTM->delete()
  ...etplace/ocsinventoryng/inc/device.class.php:545 PluginOcsinventoryngNetworkPort::importNetwork()
  ...ce/ocsinventoryng/inc/ocsprocess.class.php:1330 PluginOcsinventoryngDevice::updateDevices()
  ...ace/ocsinventoryng/inc/ocsserver.class.php:2962 PluginOcsinventoryngOcsProcess::synchronizeComputer()
  src/CronTask.php:1018                              PluginOcsinventoryngOcsServer::cronocsng()
  front/cron.php:63                                  CronTask::launch()

[2023-10-12 13:33:05] glpiphplog.WARNING:   *** PHP User Warning (512): Relation between "glpi_networkports" and "glpi_plugin_ocsinventoryng_networkports" table based on "networkports_id" field cannot be handled automatically as "networkports_id" also corresponds to index field of the target table. in /var/www/glpis/test/src/DbUtils.php at line 2099
  Backtrace :
  src/DbUtils.php:2099                               trigger_error()
  inc/db.function.php:585                            DbUtils->getDbRelations()
  src/CommonDBTM.php:866                             getDbRelations()
  src/CommonDBTM.php:788                             CommonDBTM->cleanRelationData()
  src/CommonDBTM.php:2064                            CommonDBTM->deleteFromDB()
  ...ce/ocsinventoryng/inc/networkport.class.php:502 CommonDBTM->delete()
  ...etplace/ocsinventoryng/inc/device.class.php:545 PluginOcsinventoryngNetworkPort::importNetwork()
  ...ce/ocsinventoryng/inc/ocsprocess.class.php:1330 PluginOcsinventoryngDevice::updateDevices()
  ...ace/ocsinventoryng/inc/ocsserver.class.php:2962 PluginOcsinventoryngOcsProcess::synchronizeComputer()
  src/CronTask.php:1018                              PluginOcsinventoryngOcsServer::cronocsng()
  front/cron.php:63                                  CronTask::launch()

sql-errors.log

[2023-10-06 07:29:50] glpisqllog.ERROR: DBmysql::query() in /var/www/glpis/test/src/DBmysql.php line 370
*** MySQL query error:
SQL: INSERT INTO `glpi_pendingreasons_items` (`pendingreasons_id`, `followup_frequency`, `followups_before_resolution`, `itemtype`, `items_id`, `last_bump_date`) VALUES (NULL, '0', '0', 'Ticket', '43908', '2023-10-06 07:29:50')
Error: Column 'pendingreasons_id' cannot be null
Backtrace :
src/DBmysql.php:1320                               
src/CommonDBTM.php:722                             DBmysql->insert()
src/CommonDBTM.php:1317                            CommonDBTM->addToDB()
src/PendingReason_Item.php:100                     CommonDBTM->add()
src/PendingReason_Item.php:382                     PendingReason_Item::createForItem()
src/CommonITILTask.php:388                         PendingReason_Item::handleTimelineEdits()
src/CommonDBTM.php:1718                            CommonITILTask->post_updateItem()
front/commonitiltask.form.php:94                   CommonDBTM->update()
front/tickettask.form.php:39                       include()
{"user":"277@test"} 
[2023-10-06 07:29:50] glpisqllog.ERROR: DBmysql::query() in /var/www/glpis/test/src/DBmysql.php line 370
*** MySQL query error:
SQL: INSERT INTO `glpi_pendingreasons_items` (`pendingreasons_id`, `followup_frequency`, `followups_before_resolution`, `itemtype`, `items_id`, `last_bump_date`) VALUES (NULL, '0', '0', 'TicketTask', '81970', '2023-10-06 07:29:50')
Error: Column 'pendingreasons_id' cannot be null
Backtrace :
src/DBmysql.php:1320                               
src/CommonDBTM.php:722                             DBmysql->insert()
src/CommonDBTM.php:1317                            CommonDBTM->addToDB()
src/PendingReason_Item.php:100                     CommonDBTM->add()
src/PendingReason_Item.php:387                     PendingReason_Item::createForItem()
src/CommonITILTask.php:388                         PendingReason_Item::handleTimelineEdits()
src/CommonDBTM.php:1718                            CommonITILTask->post_updateItem()
front/commonitiltask.form.php:94                   CommonDBTM->update()
front/tickettask.form.php:39                       include()
{"user":"277@test","mem_usage":"0.002\", 4.72Mio)"} 
[2023-10-06 07:41:28] glpisqllog.ERROR: DBmysql::query() in /var/www/glpis/test/src/DBmysql.php line 370
*** MySQL query error:je suis sous les flous 
SQL: INSERT INTO `glpi_items_operatingsystems` (`items_id`, `itemtype`, `operatingsystems_id`, `operatingsystemversions_id`, `operatingsystemservicepacks_id`, `operatingsystemarchitectures_id`, `license_number`, `licenseid`, `is_dynamic`, `is_deleted`, `entities_id`, `is_recursive`, `date_creation`, `date_mod`) VALUES ('1964', 'Computer', '35', '112', '5', '1', 'VPY37-JBJJX-T2KB3-Y2WTW-VX9KP', '00371-OEM-9045926-96408', '1', '0', '0', '0', '2023-10-06 07:41:27', '2023-10-06 07:41:27')
Error: Duplicate entry '1964-Computer-35-1' for key 'unicity'
Backtrace :
src/DBmysql.php:1320                               
src/CommonDBTM.php:722                             DBmysql->insert()
src/CommonDBTM.php:1317                            CommonDBTM->addToDB()
marketplace/ocsinventoryng/inc/os.class.php:224    CommonDBTM->add()
...ce/ocsinventoryng/inc/ocsprocess.class.php:1284 PluginOcsinventoryngOS::updateComputerOS()
...ace/ocsinventoryng/inc/ocsserver.class.php:2962 PluginOcsinventoryngOcsProcess::synchronizeComputer()
src/CronTask.php:1018                              PluginOcsinventoryngOcsServer::cronocsng()
front/cron.php:63                                  CronTask::launch()
{"user":"277@test"} 
[2023-10-06 07:56:00] glpisqllog.ERROR: DBmysql::query() in /var/www/glpis/test/src/DBmysql.php line 370
*** MySQL query error:
SQL: INSERT INTO `glpi_items_operatingsystems` (`items_id`, `itemtype`, `operatingsystems_id`, `operatingsystemversions_id`, `operatingsystemservicepacks_id`, `operatingsystemarchitectures_id`, `license_number`, `licenseid`, `is_dynamic`, `is_deleted`, `entities_id`, `is_recursive`, `date_creation`, `date_mod`) VALUES ('1990', 'Computer', '35', '112', '5', '1', '74T2M-DKDBC-788W3-H689G-6P6GT', '00371-OEM-8992671-00008', '1', '0', '0', '0', '2023-10-06 07:55:59', '2023-10-06 07:55:59')
Error: Duplicate entry '1990-Computer-35-1' for key 'unicity'
Backtrace :
src/DBmysql.php:1320                               
src/CommonDBTM.php:722                             DBmysql->insert()
src/CommonDBTM.php:1317                            CommonDBTM->addToDB()
marketplace/ocsinventoryng/inc/os.class.php:224    CommonDBTM->add()
...ce/ocsinventoryng/inc/ocsprocess.class.php:1284 PluginOcsinventoryngOS::updateComputerOS()
...ace/ocsinventoryng/inc/ocsserver.class.php:2962 PluginOcsinventoryngOcsProcess::synchronizeComputer()
src/CronTask.php:1018                              PluginOcsinventoryngOcsServer::cronocsng()
front/cron.php:63                                  CronTask::launch()
{"user":"318@test"} 
[2023-10-09 09:26:04] glpisqllog.ERROR: DBmysql::query() in /var/www/glpis/test/src/DBmysql.php line 370
*** MySQL query error:
SQL: INSERT INTO `glpi_items_operatingsystems` (`items_id`, `itemtype`, `operatingsystems_id`, `operatingsystemversions_id`, `operatingsystemservicepacks_id`, `operatingsystemarchitectures_id`, `license_number`, `licenseid`, `is_dynamic`, `is_deleted`, `entities_id`, `is_recursive`, `date_creation`, `date_mod`) VALUES ('1964', 'Computer', '35', '112', '5', '1', 'VPY37-JBJJX-T2KB3-Y2WTW-VX9KP', '00371-OEM-9045926-96408', '1', '0', '0', '0', '2023-10-09 09:26:04', '2023-10-09 09:26:04')
Error: Duplicate entry '1964-Computer-35-1' for key 'unicity'
Backtrace :
src/DBmysql.php:1320                               
src/CommonDBTM.php:722                             DBmysql->insert()
src/CommonDBTM.php:1317                            CommonDBTM->addToDB()
marketplace/ocsinventoryng/inc/os.class.php:224    CommonDBTM->add()
...ce/ocsinventoryng/inc/ocsprocess.class.php:1284 PluginOcsinventoryngOS::updateComputerOS()
...ace/ocsinventoryng/inc/ocsserver.class.php:2962 PluginOcsinventoryngOcsProcess::synchronizeComputer()
src/CronTask.php:1018                              PluginOcsinventoryngOcsServer::cronocsng()
front/cron.php:63                                  CronTask::launch()
{"user":"8@test"} 
[2023-10-09 10:20:09] glpisqllog.ERROR: DBmysql::query() in /var/www/glpis/test/src/DBmysql.php line 370
*** MySQL query error:
SQL: INSERT INTO `glpi_items_operatingsystems` (`items_id`, `itemtype`, `operatingsystems_id`, `operatingsystemversions_id`, `operatingsystemservicepacks_id`, `operatingsystemarchitectures_id`, `license_number`, `licenseid`, `is_dynamic`, `is_deleted`, `entities_id`, `is_recursive`, `date_creation`, `date_mod`) VALUES ('1990', 'Computer', '35', '112', '5', '1', '74T2M-DKDBC-788W3-H689G-6P6GT', '00371-OEM-8992671-00008', '1', '0', '0', '0', '2023-10-09 10:20:09', '2023-10-09 10:20:09')
Error: Duplicate entry '1990-Computer-35-1' for key 'unicity'
Backtrace :
src/DBmysql.php:1320                               
src/CommonDBTM.php:722                             DBmysql->insert()
src/CommonDBTM.php:1317                            CommonDBTM->addToDB()
marketplace/ocsinventoryng/inc/os.class.php:224    CommonDBTM->add()
...ce/ocsinventoryng/inc/ocsprocess.class.php:1284 PluginOcsinventoryngOS::updateComputerOS()
...ace/ocsinventoryng/inc/ocsserver.class.php:2962 PluginOcsinventoryngOcsProcess::synchronizeComputer()
src/CronTask.php:1018                              PluginOcsinventoryngOcsServer::cronocsng()
front/cron.php:63                                  CronTask::launch()
{"user":"8@test"} 
[2023-10-09 15:43:53] glpisqllog.ERROR: DBmysql::query() in /var/www/glpis/test/src/DBmysql.php line 370
*** MySQL query error:
SQL: INSERT INTO `glpi_pendingreasons_items` (`pendingreasons_id`, `followup_frequency`, `followups_before_resolution`, `itemtype`, `items_id`, `last_bump_date`) VALUES (NULL, '0', '0', 'Ticket', '43908', '2023-10-09 15:43:53')
Error: Column 'pendingreasons_id' cannot be null
Backtrace :
src/DBmysql.php:1320                               
src/CommonDBTM.php:722                             DBmysql->insert()
src/CommonDBTM.php:1317                            CommonDBTM->addToDB()
src/PendingReason_Item.php:100                     CommonDBTM->add()
src/PendingReason_Item.php:382                     PendingReason_Item::createForItem()
src/CommonITILTask.php:388                         PendingReason_Item::handleTimelineEdits()
src/CommonDBTM.php:1718                            CommonITILTask->post_updateItem()
front/commonitiltask.form.php:94                   CommonDBTM->update()
front/tickettask.form.php:39                       include()
{"user":"277@test"} 
[2023-10-09 15:43:53] glpisqllog.ERROR: DBmysql::query() in /var/www/glpis/test/src/DBmysql.php line 370
*** MySQL query error:
SQL: INSERT INTO `glpi_pendingreasons_items` (`pendingreasons_id`, `followup_frequency`, `followups_before_resolution`, `itemtype`, `items_id`, `last_bump_date`) VALUES (NULL, '0', '0', 'TicketTask', '81970', '2023-10-09 15:43:53')
Error: Column 'pendingreasons_id' cannot be null
Backtrace :
src/DBmysql.php:1320                               
src/CommonDBTM.php:722                             DBmysql->insert()
src/CommonDBTM.php:1317                            CommonDBTM->addToDB()
src/PendingReason_Item.php:100                     CommonDBTM->add()
src/PendingReason_Item.php:387                     PendingReason_Item::createForItem()
src/CommonITILTask.php:388                         PendingReason_Item::handleTimelineEdits()
src/CommonDBTM.php:1718                            CommonITILTask->post_updateItem()
front/commonitiltask.form.php:94                   CommonDBTM->update()
front/tickettask.form.php:39                       include()
{"user":"277@test","mem_usage":"0.002\", 5.18Mio)"} 
[2023-10-10 07:22:21] glpisqllog.ERROR: DBmysql::query() in /var/www/glpis/test/src/DBmysql.php line 370
*** MySQL query error:
SQL: INSERT INTO `glpi_pendingreasons_items` (`pendingreasons_id`, `followup_frequency`, `followups_before_resolution`, `itemtype`, `items_id`, `last_bump_date`) VALUES (NULL, '0', '0', 'Ticket', '43908', '2023-10-10 07:22:21')
Error: Column 'pendingreasons_id' cannot be null
Backtrace :
src/DBmysql.php:1320                               
src/CommonDBTM.php:722                             DBmysql->insert()
src/CommonDBTM.php:1317                            CommonDBTM->addToDB()
src/PendingReason_Item.php:100                     CommonDBTM->add()
src/PendingReason_Item.php:382                     PendingReason_Item::createForItem()
src/CommonITILTask.php:388                         PendingReason_Item::handleTimelineEdits()
src/CommonDBTM.php:1718                            CommonITILTask->post_updateItem()
front/commonitiltask.form.php:94                   CommonDBTM->update()
front/tickettask.form.php:39                       include()
{"user":"277@test"} 
[2023-10-10 07:22:21] glpisqllog.ERROR: DBmysql::query() in /var/www/glpis/test/src/DBmysql.php line 370
*** MySQL query error:
SQL: INSERT INTO `glpi_pendingreasons_items` (`pendingreasons_id`, `followup_frequency`, `followups_before_resolution`, `itemtype`, `items_id`, `last_bump_date`) VALUES (NULL, '0', '0', 'TicketTask', '81970', '2023-10-10 07:22:21')
Error: Column 'pendingreasons_id' cannot be null
Backtrace :
src/DBmysql.php:1320                               
src/CommonDBTM.php:722                             DBmysql->insert()
src/CommonDBTM.php:1317                            CommonDBTM->addToDB()
src/PendingReason_Item.php:100                     CommonDBTM->add()
src/PendingReason_Item.php:387                     PendingReason_Item::createForItem()
src/CommonITILTask.php:388                         PendingReason_Item::handleTimelineEdits()
src/CommonDBTM.php:1718                            CommonITILTask->post_updateItem()
front/commonitiltask.form.php:94                   CommonDBTM->update()
front/tickettask.form.php:39                       include()
{"user":"277@test","mem_usage":"0.005\", 4.75Mio)"} 
[2023-10-10 08:30:38] glpisqllog.ERROR: DBmysql::query() in /var/www/glpis/test/src/DBmysql.php line 370
*** MySQL query error:
SQL: SELECT `glpi_peripherals`.*, '' AS `transname`, '' AS `transcomment` FROM `glpi_peripherals` WHERE `glpi_peripherals`.`id` = 'J'avais changé les batteries fin 2017.
Voir ticket - ID 25684

Bonne journée,
Christian.'
Error: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near 'avais changé les batteries fin 2017.
Voir ticket - ID 25684

Bonne journ...' at line 1
Backtrace :
src/DBmysqlIterator.php:112                        
src/DBmysql.php:1056                               DBmysqlIterator->execute()
src/Dropdown.php:543                               DBmysql->request()
src/Log.php:180                                    Dropdown::getDropdownName()
src/CommonDBTM.php:694                             Log::constructHistory()
src/CommonDBTM.php:1672                            CommonDBTM->updateInDB()
front/infocom.form.php:69                          CommonDBTM->update()
{"user":"7@test"} 
[2023-10-10 15:42:44] glpisqllog.ERROR: DBmysql::query() in /var/www/glpis/test/src/DBmysql.php line 370
*** MySQL query error:
SQL: INSERT INTO `glpi_pendingreasons_items` (`pendingreasons_id`, `followup_frequency`, `followups_before_resolution`, `itemtype`, `items_id`, `last_bump_date`) VALUES (NULL, '0', '0', 'Ticket', '45555', '2023-10-10 15:42:44')
Error: Column 'pendingreasons_id' cannot be null
Backtrace :
src/DBmysql.php:1320                               
src/CommonDBTM.php:722                             DBmysql->insert()
src/CommonDBTM.php:1317                            CommonDBTM->addToDB()
src/PendingReason_Item.php:100                     CommonDBTM->add()
src/PendingReason_Item.php:382                     PendingReason_Item::createForItem()
src/CommonITILTask.php:388                         PendingReason_Item::handleTimelineEdits()
src/CommonDBTM.php:1718                            CommonITILTask->post_updateItem()
front/commonitiltask.form.php:94                   CommonDBTM->update()
front/tickettask.form.php:39                       include()
{"user":"8@test"} 
[2023-10-10 15:42:44] glpisqllog.ERROR: DBmysql::query() in /var/www/glpis/test/src/DBmysql.php line 370
*** MySQL query error:
SQL: INSERT INTO `glpi_pendingreasons_items` (`pendingreasons_id`, `followup_frequency`, `followups_before_resolution`, `itemtype`, `items_id`, `last_bump_date`) VALUES (NULL, '0', '0', 'TicketTask', '83906', '2023-10-10 15:42:44')
Error: Column 'pendingreasons_id' cannot be null
Backtrace :
src/DBmysql.php:1320                               
src/CommonDBTM.php:722                             DBmysql->insert()
src/CommonDBTM.php:1317                            CommonDBTM->addToDB()
src/PendingReason_Item.php:100                     CommonDBTM->add()
src/PendingReason_Item.php:387                     PendingReason_Item::createForItem()
src/CommonITILTask.php:388                         PendingReason_Item::handleTimelineEdits()
src/CommonDBTM.php:1718                            CommonITILTask->post_updateItem()
front/commonitiltask.form.php:94                   CommonDBTM->update()
front/tickettask.form.php:39                       include()
{"user":"8@test","mem_usage":"0.002\", 5.02Mio)"} 
[2023-10-10 15:42:45] glpisqllog.ERROR: DBmysql::query() in /var/www/glpis/test/src/DBmysql.php line 370
*** MySQL query error:
SQL: INSERT INTO `glpi_items_operatingsystems` (`items_id`, `itemtype`, `operatingsystems_id`, `operatingsystemversions_id`, `operatingsystemservicepacks_id`, `operatingsystemarchitectures_id`, `license_number`, `licenseid`, `is_dynamic`, `is_deleted`, `entities_id`, `is_recursive`, `date_creation`, `date_mod`) VALUES ('1964', 'Computer', '35', '112', '5', '1', 'VPY37-JBJJX-T2KB3-Y2WTW-VX9KP', '00371-OEM-9045926-96408', '1', '0', '0', '0', '2023-10-10 15:42:45', '2023-10-10 15:42:45')
Error: Duplicate entry '1964-Computer-35-1' for key 'unicity'
Backtrace :
src/DBmysql.php:1320                               
src/CommonDBTM.php:722                             DBmysql->insert()
src/CommonDBTM.php:1317                            CommonDBTM->addToDB()
marketplace/ocsinventoryng/inc/os.class.php:224    CommonDBTM->add()
...ce/ocsinventoryng/inc/ocsprocess.class.php:1284 PluginOcsinventoryngOS::updateComputerOS()
...ace/ocsinventoryng/inc/ocsserver.class.php:2962 PluginOcsinventoryngOcsProcess::synchronizeComputer()
src/CronTask.php:1018                              PluginOcsinventoryngOcsServer::cronocsng()
front/cron.php:63                                  CronTask::launch()
{"user":"8@test"} 
[2023-10-10 16:44:14] glpisqllog.ERROR: DBmysql::query() in /var/www/glpis/test/src/DBmysql.php line 370
*** MySQL query error:
SQL: INSERT INTO `glpi_pendingreasons_items` (`pendingreasons_id`, `followup_frequency`, `followups_before_resolution`, `itemtype`, `items_id`, `last_bump_date`) VALUES (NULL, '0', '0', 'Ticket', '45557', '2023-10-10 16:44:14')
Error: Column 'pendingreasons_id' cannot be null
Backtrace :
src/DBmysql.php:1320                               
src/CommonDBTM.php:722                             DBmysql->insert()
src/CommonDBTM.php:1317                            CommonDBTM->addToDB()
src/PendingReason_Item.php:100                     CommonDBTM->add()
src/PendingReason_Item.php:382                     PendingReason_Item::createForItem()
src/CommonITILTask.php:388                         PendingReason_Item::handleTimelineEdits()
src/CommonDBTM.php:1718                            CommonITILTask->post_updateItem()
front/commonitiltask.form.php:94                   CommonDBTM->update()
front/tickettask.form.php:39                       include()
{"user":"8@test"} 
[2023-10-10 16:44:14] glpisqllog.ERROR: DBmysql::query() in /var/www/glpis/test/src/DBmysql.php line 370
*** MySQL query error:
SQL: INSERT INTO `glpi_pendingreasons_items` (`pendingreasons_id`, `followup_frequency`, `followups_before_resolution`, `itemtype`, `items_id`, `last_bump_date`) VALUES (NULL, '0', '0', 'TicketTask', '83907', '2023-10-10 16:44:14')
Error: Column 'pendingreasons_id' cannot be null
Backtrace :
src/DBmysql.php:1320                               
src/CommonDBTM.php:722                             DBmysql->insert()
src/CommonDBTM.php:1317                            CommonDBTM->addToDB()
src/PendingReason_Item.php:100                     CommonDBTM->add()
src/PendingReason_Item.php:387                     PendingReason_Item::createForItem()
src/CommonITILTask.php:388                         PendingReason_Item::handleTimelineEdits()
src/CommonDBTM.php:1718                            CommonITILTask->post_updateItem()
front/commonitiltask.form.php:94                   CommonDBTM->update()
front/tickettask.form.php:39                       include()
{"user":"8@test","mem_usage":"0.002\", 5.14Mio)"} 
[2023-10-11 08:34:57] glpisqllog.ERROR: DBmysql::query() in /var/www/glpis/test/src/DBmysql.php line 370
*** MySQL query error:
SQL: INSERT INTO `glpi_items_operatingsystems` (`items_id`, `itemtype`, `operatingsystems_id`, `operatingsystemversions_id`, `operatingsystemservicepacks_id`, `operatingsystemarchitectures_id`, `license_number`, `licenseid`, `is_dynamic`, `is_deleted`, `entities_id`, `is_recursive`, `date_creation`, `date_mod`) VALUES ('1993', 'Computer', '91', '522', '920', '0', NULL, NULL, '1', '0', '0', '0', '2023-10-11 08:34:55', '2023-10-11 08:34:55')
Error: Duplicate entry '1993-Computer-91-0' for key 'unicity'
Backtrace :
src/DBmysql.php:1320                               
src/CommonDBTM.php:722                             DBmysql->insert()
src/CommonDBTM.php:1317                            CommonDBTM->addToDB()
marketplace/ocsinventoryng/inc/os.class.php:224    CommonDBTM->add()
...ce/ocsinventoryng/inc/ocsprocess.class.php:1284 PluginOcsinventoryngOS::updateComputerOS()
...ace/ocsinventoryng/inc/ocsserver.class.php:2962 PluginOcsinventoryngOcsProcess::synchronizeComputer()
src/CronTask.php:1018                              PluginOcsinventoryngOcsServer::cronocsng()
front/cron.php:63                                  CronTask::launch()
{"user":"9@test"} 
[2023-10-11 09:03:13] glpisqllog.ERROR: DBmysql::query() in /var/www/glpis/test/src/DBmysql.php line 370
*** MySQL query error:
SQL: INSERT INTO `glpi_pendingreasons_items` (`pendingreasons_id`, `followup_frequency`, `followups_before_resolution`, `itemtype`, `items_id`, `last_bump_date`) VALUES (NULL, '0', '0', 'Ticket', '44189', '2023-10-11 09:03:13')
Error: Column 'pendingreasons_id' cannot be null
Backtrace :
src/DBmysql.php:1320                               
src/CommonDBTM.php:722                             DBmysql->insert()
src/CommonDBTM.php:1317                            CommonDBTM->addToDB()
src/PendingReason_Item.php:100                     CommonDBTM->add()
src/PendingReason_Item.php:382                     PendingReason_Item::createForItem()
src/CommonITILTask.php:388                         PendingReason_Item::handleTimelineEdits()
src/CommonDBTM.php:1718                            CommonITILTask->post_updateItem()
front/commonitiltask.form.php:94                   CommonDBTM->update()
front/tickettask.form.php:39                       include()
{"user":"12@test"} 
[2023-10-11 09:03:13] glpisqllog.ERROR: DBmysql::query() in /var/www/glpis/test/src/DBmysql.php line 370
*** MySQL query error:
SQL: INSERT INTO `glpi_pendingreasons_items` (`pendingreasons_id`, `followup_frequency`, `followups_before_resolution`, `itemtype`, `items_id`, `last_bump_date`) VALUES (NULL, '0', '0', 'TicketTask', '80353', '2023-10-11 09:03:13')
Error: Column 'pendingreasons_id' cannot be null
Backtrace :
src/DBmysql.php:1320                               
src/CommonDBTM.php:722                             DBmysql->insert()
src/CommonDBTM.php:1317                            CommonDBTM->addToDB()
src/PendingReason_Item.php:100                     CommonDBTM->add()
src/PendingReason_Item.php:387                     PendingReason_Item::createForItem()
src/CommonITILTask.php:388                         PendingReason_Item::handleTimelineEdits()
src/CommonDBTM.php:1718                            CommonITILTask->post_updateItem()
front/commonitiltask.form.php:94                   CommonDBTM->update()
front/tickettask.form.php:39                       include()
{"user":"12@test","mem_usage":"0.002\", 12.65Mio)"} 
[2023-10-11 09:35:33] glpisqllog.ERROR: DBmysql::query() in /var/www/glpis/test/src/DBmysql.php line 370
*** MySQL query error:
SQL: INSERT INTO `glpi_items_operatingsystems` (`items_id`, `itemtype`, `operatingsystems_id`, `operatingsystemversions_id`, `operatingsystemservicepacks_id`, `operatingsystemarchitectures_id`, `license_number`, `licenseid`, `is_dynamic`, `is_deleted`, `entities_id`, `is_recursive`, `date_creation`, `date_mod`) VALUES ('1964', 'Computer', '35', '112', '5', '1', 'VPY37-JBJJX-T2KB3-Y2WTW-VX9KP', '00371-OEM-9045926-96408', '1', '0', '0', '0', '2023-10-11 09:35:33', '2023-10-11 09:35:33')
Error: Duplicate entry '1964-Computer-35-1' for key 'unicity'
Backtrace :
src/DBmysql.php:1320                               
src/CommonDBTM.php:722                             DBmysql->insert()
src/CommonDBTM.php:1317                            CommonDBTM->addToDB()
marketplace/ocsinventoryng/inc/os.class.php:224    CommonDBTM->add()
...ce/ocsinventoryng/inc/ocsprocess.class.php:1284 PluginOcsinventoryngOS::updateComputerOS()
...ace/ocsinventoryng/inc/ocsserver.class.php:2962 PluginOcsinventoryngOcsProcess::synchronizeComputer()
src/CronTask.php:1018                              PluginOcsinventoryngOcsServer::cronocsng()
front/cron.php:63                                  CronTask::launch()
{"user":"9@test"} 
[2023-10-11 11:20:09] glpisqllog.ERROR: DBmysql::query() in /var/www/glpis/test/src/DBmysql.php line 370
*** MySQL query error:
SQL: UPDATE `glpi_planningrecalls` SET `when` = DATE_SUB('NULL', INTERVAL `before_time` SECOND) WHERE `itemtype` = 'TicketTask' AND `items_id` = '83792'
Error: Incorrect datetime value: 'NULL'
Backtrace :
src/DBmysql.php:1439                               
src/PlanningRecall.php:241                         DBmysql->update()
src/CommonITILTask.php:375                         PlanningRecall::managePlanningUpdates()
src/CommonDBTM.php:1718                            CommonITILTask->post_updateItem()
src/CommonITILTask.php:1899                        CommonDBTM->update()
front/commonitiltask.form.php:108                  CommonITILTask->unplan()
front/tickettask.form.php:39                       include()
{"user":"277@test"}

@cedric-anne
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Nothing is related to the issue itself. I really have no idea how to reproduce this.

@zekuraz
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zekuraz commented Oct 17, 2023

when I apply the modification you made to "src/System/Diagnostic/DatabaseSchemaIntegrityChecker.php", I now get this message

Capture d’écran du 2023-10-17 14-26-35

the result of the request "php bin/console database:check_schema_integrity"
chech_schema_integrity.zip

@cedric-anne
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What is the content of your install/mysql/glpi-empty.sql file? Is this file readable by the apache user?

@zekuraz
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zekuraz commented Oct 17, 2023

This is my install/mysql/glpi-empty.sql
glpi-empty.zip

@cedric-anne
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This file looks OK. Really, I do not understand what is the issue.

@zekuraz
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zekuraz commented Oct 17, 2023

I have to manually delete the tables listed in the result of "php bin/console database:check_schema_integrity" ?

@cedric-anne
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No, check is broken on your specific GLPI installation. I do not know why, but you should just ignore it.

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@trasher @zekuraz @cedric-anne