VirusTotal infinite captcha loop

[umarbutler]

Often times when I try uploading a file to VirusTotal, I ended up stuck in a captcha loop. I will do captcha after captcha after captcha infinitely without succeeding. I have tried different browsers, I have tried disabling adblock and I have tried VPNs, however, none of those approaches seem to work.

[modball]

Same problem here.

[Karabulis]

My workaround is using another browser for Virustotal. For me Firefox uses long CAPTCHA quests while Chrome doesn't ask at all.

[umarbutler]

I've started using a VPN and bizarrely it works 🤦

[pmme]

Used both Firefox and Edge, both fully updated and same problem.
Opens with Upload page, drag and drop file to upload, computes hash, shows the captcha checkbox, finish a captcha finally, shows upload page, drop file, rinse and repeat indefinitely.
Happens when both signed into Virustotal and when not signed in.

[wUEZRs]

Same. Can only click so many pedestrian crossings to keep my sanity. Maybe implement a smarter captcha control?

Edge 131

[MateusAuri]

Same. Sometimes it seems the file is successfully uploaded and it doesn't tell me??? I'm not sure. I keeps me stuck in the captcha loop for a while, but when trying to upload the file again a while later, it goes straight to the summary instead of asking to upload again.

[Karabulis]

For me (and others) the reason for the captcha loop was the firefox addon download manager. After deinstal I don't have that problem. I switched to WX download status bar cos I like a status bar for dl.

[MateusAuri]

For me (and others) the reason for the captcha loop was the firefox addon download manager. After deinstal I don't have that problem. I switched to WX download status bar cos I like a status bar for dl.

It happens to me even while in Firefox's Troubleshoot Mode (which disables all addons).
Same problem, captcha appears behind the upload overlay and clicking it makes the upload overlay close.

[c33s]

for me switching to https://www.virustotal.com/old-browsers/ helped

[mtxadmin]

#296

[TheZitroX]

#296

I'm stuck even with cookies.
This Website doesn't help when I can't use it…

[pukkachomby]

same. this website has become unusable.

[Dragodraki]

@everyone:

Can you confirm this bug existing now for every person since today as guest user?
VirusTotal page seems completely down to me - you simply cannot "Reanalyze" a seccond file without this never-ending loop begins.

It's a never-ending loop of re-Captchas I never faced before in a clean browser. Of course I tried to restart browser, refresh the page, deleting all cookies and so, but to no avail.
Here are some details related to the problem you might find useful:
I didn't have performed any browser update in Firefox lately and google Chrome shows the same problem anyway, I verified the problem exists in normal and private mode and with all extension disabled too. I do not use Tor browser, I have no proxy and the standard gateway is google 8.8.8.8 for Chrome and cloudflare 1.1.1.3 for Firefox (so not the culprit). There is no firewall or Antivirus that would block access to virustotal.com.
Probably its not of primary importance here, but I use Windows 11 Pro 23H2. Firefox version is 115.10.0 esr but Chrome is the always the latest version. and the problem is present here as well.

I just reported this problem to VirusTotal support. But I am glad for every comment about you facing the same issue now or not ("Reanalyze" a seccond file triggers this never-ending loop).

[groggrogy0]

@everyone:

Can you confirm this bug existing now for every person since today as guest user? VirusTotal page seems completely down to me - you simply cannot "Reanalyze" a seccond file without this never-ending loop begins.

It's a never-ending loop of re-Captchas I never faced before in a clean browser. Of course I tried to restart browser, refresh the page, deleting all cookies and so, but to no avail. Here are some details related to the problem you might find useful: I didn't have performed any browser update in Firefox lately and google Chrome shows the same problem anyway, I verified the problem exists in normal and private mode and with all extension disabled too. I do not use Tor browser, I have no proxy and the standard gateway is google 8.8.8.8 for Chrome and cloudflare 1.1.1.3 for Firefox (so not the culprit). There is no firewall or Antivirus that would block access to virustotal.com. Probably its not of primary importance here, but I use Windows 11 Pro 23H2. Firefox version is 115.10.0 esr but Chrome is the always the latest version. and the problem is present here as well.

I just reported this problem to VirusTotal support. But I am glad for every comment about you facing the same issue now or not ("Reanalyze" a seccond file triggers this never-ending loop).

Yes, I can confirm. I uploaded two files for analize, and now I'm stuck in re-captcha loop.

[Dragodraki]

In which hell are we?

A month ago ebay login via SMS verification was down for three weeks after(!) they finding out.

Github is now trigger their "Whoa there! You have exceeded a secondary rate limit." for guest users when performing more than two repository searches within a day for more than two years.

Discord is nothing else than an advertising bot machine, producing ads every 5 minutes or even more of your move your mouse.

And now VirusTotal does not allow to upload more than one file before eternal reCaptcha is displayed infinitely.

I repeat myself - how stupid global concerns can be to destroy major services on the internet, generations before worked so hard to have them created.