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feat: [contactcenterinsights] A new resource pattern value `projects/…
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…{project}/locations/{location}/authorizedViewSets/{authorized_view_set}/authorizedViews/{authorized_view}/conversations/{conversation}` added to the resource definition `contactcenter... (#5890)

* feat: A new resource pattern value `projects/{project}/locations/{location}/authorizedViewSets/{authorized_view_set}/authorizedViews/{authorized_view}/conversations/{conversation}` added to the resource definition `contactcenterinsights.googleapis.com/Conversation`
feat: A new field `agent_type` is added to message `.google.cloud.contactcenterinsights.v1.Conversation`
feat: A new resource pattern value `projects/{project}/locations/{location}/authorizedViewSets/{authorized_view_set}/authorizedViews/{authorized_view}/conversations/{conversation}/analyses/{analysis}` added to the resource definition `contactcenterinsights.googleapis.com/Analysis`
feat: A new resource pattern value `projects/{project}/locations/{location}/authorizedViewSets/{authorized_view_set}/authorizedViews/{authorized_view}/conversations/{conversation}/feedbackLabels/{feedback_label}` added to the resource definition `contactcenterinsights.googleapis.com/FeedbackLabel`

PiperOrigin-RevId: 707203752

Source-Link: googleapis/googleapis@5546362

Source-Link: googleapis/googleapis-gen@f7186d1
Copy-Tag: eyJwIjoicGFja2FnZXMvZ29vZ2xlLWNsb3VkLWNvbnRhY3RjZW50ZXJpbnNpZ2h0cy8uT3dsQm90LnlhbWwiLCJoIjoiZjcxODZkMTRiNDNkN2ZhOTA1YzdmNjRiNGEyODg2YjY5NTY2N2YwMyJ9

* 🦉 Updates from OwlBot post-processor

See https://github.com/googleapis/repo-automation-bots/blob/main/packages/owl-bot/README.md

---------

Co-authored-by: Owl Bot <gcf-owl-bot[bot]@users.noreply.github.com>
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gcf-owl-bot[bot] and gcf-owl-bot[bot] authored Dec 18, 2024
1 parent 31d3244 commit 5564d05
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Showing 7 changed files with 1,409 additions and 424 deletions.
Original file line number Diff line number Diff line change
Expand Up @@ -402,6 +402,9 @@ service ContactCenterInsights {
rpc CalculateStats(CalculateStatsRequest) returns (CalculateStatsResponse) {
option (google.api.http) = {
get: "/v1/{location=projects/*/locations/*}/conversations:calculateStats"
additional_bindings {
get: "/v1/{location=projects/*/locations/*/authorizedViewSet/*/authorizedView/*}:calculateStats"
}
};
option (google.api.method_signature) = "location";
}
Expand Down Expand Up @@ -540,6 +543,10 @@ service ContactCenterInsights {
option (google.api.http) = {
post: "/v1/{location=projects/*/locations/*}:queryMetrics"
body: "*"
additional_bindings {
post: "/v1/{location=projects/*/locations/*/authorizedViewSet/*/authorizedView/*}:queryMetrics"
body: "*"
}
};
option (google.longrunning.operation_info) = {
response_type: "QueryMetricsResponse"
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Original file line number Diff line number Diff line change
Expand Up @@ -69,6 +69,7 @@ message Conversation {
option (google.api.resource) = {
type: "contactcenterinsights.googleapis.com/Conversation"
pattern: "projects/{project}/locations/{location}/conversations/{conversation}"
pattern: "projects/{project}/locations/{location}/authorizedViewSets/{authorized_view_set}/authorizedViews/{authorized_view}/conversations/{conversation}"
plural: "conversations"
singular: "conversation"
};
Expand Down Expand Up @@ -98,6 +99,9 @@ message Conversation {
// A user-provided string indicating the outcome of the agent's segment of
// the call.
string disposition_code = 4;

// The agent type, e.g. HUMAN_AGENT.
ConversationParticipant.Role agent_type = 5;
}

// An arbitrary integer value indicating the customer's satisfaction rating.
Expand Down Expand Up @@ -292,6 +296,7 @@ message Analysis {
option (google.api.resource) = {
type: "contactcenterinsights.googleapis.com/Analysis"
pattern: "projects/{project}/locations/{location}/conversations/{conversation}/analyses/{analysis}"
pattern: "projects/{project}/locations/{location}/authorizedViewSets/{authorized_view_set}/authorizedViews/{authorized_view}/conversations/{conversation}/analyses/{analysis}"
plural: "analyses"
singular: "analysis"
};
Expand Down Expand Up @@ -412,6 +417,7 @@ message FeedbackLabel {
option (google.api.resource) = {
type: "contactcenterinsights.googleapis.com/FeedbackLabel"
pattern: "projects/{project}/locations/{location}/conversations/{conversation}/feedbackLabels/{feedback_label}"
pattern: "projects/{project}/locations/{location}/authorizedViewSets/{authorized_view_set}/authorizedViews/{authorized_view}/conversations/{conversation}/feedbackLabels/{feedback_label}"
plural: "feedbackLabels"
singular: "feedbackLabel"
};
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57 changes: 57 additions & 0 deletions packages/google-cloud-contactcenterinsights/protos/protos.js

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24 changes: 19 additions & 5 deletions packages/google-cloud-contactcenterinsights/protos/protos.json

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