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ChatOps tab not loading [v1.2.7] #1735

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AlbertasG opened this issue Apr 12, 2023 · 8 comments
Closed

ChatOps tab not loading [v1.2.7] #1735

AlbertasG opened this issue Apr 12, 2023 · 8 comments
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@Ukochka @teodosii
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bug Something isn't working involved:Frontend

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@AlbertasG
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AlbertasG commented Apr 12, 2023 •
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ChatOps page does not load or perform any network requests when selecting ChatOps tab. Tested on both Firefox and Chrome.

Edit: Other functionality works: Schedules, Escalation chains, Integrations, etc.

image

  • [OpenSource ]
  • [v1.2.7]
  • [part:chartops]
  • [bug]
@AlbertasG
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Tried with v1.2.9 also same behaviour.

@AlbertasG
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Resolved with dowgrade to v1.1.37

@xom4ek
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xom4ek commented Apr 20, 2023

Same problem with 1.1.41
telegram-cloud-photo-size-2-5251325628442069318-y

Downgrade to 1.1.40 fix problem
telegram-cloud-photo-size-2-5251325628442068764-y

@Matvey-Kuk Matvey-Kuk added bug Something isn't working involved:Frontend labels Apr 20, 2023
@baracoder
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Still occurs on 1.2.41

@teodosii
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teodosii commented Jun 12, 2023 •
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@baracoder Hi there! Can you post your response for this request? [your-instance]/api/plugin-proxy/grafana-oncall-app/api/internal/v1/features/? I just checked what the ChatOps tab renders and if you don't have any chatops feature enabled (such as Slack/Telegram), then that will not show up there, most likely resulting in an empty display.

I believe these are dictated by the following env variables

FEATURE_TELEGRAM_INTEGRATION_ENABLED=True
FEATURE_SLACK_INTEGRATION_ENABLED=True

@baracoder
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@teodosii I totally missed the feature toggle 🙈 - the slack feature was not enabled.

["grafana_cloud_connection","grafana_cloud_notifications"]

With the feature enabled, it works

@Matvey-Kuk Matvey-Kuk mentioned this issue Jun 12, 2023
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Matvey-Kuk added a commit that referenced this issue Jun 12, 2023
@Matvey-Kuk
Adding a note about OSS env vars to enable tg/slack features (#2157)
213c8c6 
Mentioning 
```
FEATURE_TELEGRAM_INTEGRATION_ENABLED=True
FEATURE_SLACK_INTEGRATION_ENABLED=True
```
Closing #1735
@Ukochka
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Ukochka commented Jul 17, 2023

Seems this bug is not relevant anymore.

@Ukochka Ukochka closed this as completed Jul 17, 2023
@Ukochka Ukochka self-assigned this Jul 17, 2023
@Ukochka Ukochka mentioned this issue Jul 18, 2023
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@Matvey-Kuk Matvey-Kuk reopened this Jul 18, 2023
@teodosii
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teodosii commented Jul 24, 2023 •
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We will now be showing this banner with links to slack/telegram docs if the env vars are set to false

image

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@baracoder @maskin25 @Matvey-Kuk @Ukochka @AlbertasG @xom4ek @teodosii