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Reduce log level on "Conflict on event session_id and event_index error" for DynamoDB events #46801
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Customer Internal Reference
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This issue generates support load
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rosstimothy
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rosstimothy
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Nov 7, 2024
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Labels
bug
c-bp
Customer Internal Reference
c-gr
Internal Customer Reference
support-load
This issue generates support load
Background:
#40854 adds a fallback to fix index 0 conflict for the DynamoDB events. We kept the error level log for the original conflict error even though the fallback could be successful afterwards, so we could capture which events might still send the conflict index. However, many customers monitor Teleport's log and these errors give false positives.
Expected behavior:
Current behavior:
The following error is spamming despite followed by a successful overwrite:
(zendesk ticket 11706)
Bug details:
The text was updated successfully, but these errors were encountered: