Interviews for Data Expert Persona

[AubreySchiavone]

Overview

Contact Data Experts to set up and conduct informational interviews

Action Items

• Get access to Hack for LA's Access the Data email
• Contact 5 Data Experts from survey responses to schedule interviews
• Determine informational interview questions for each interviewee using survey responses to inform questions for each interviewee

Resources/Instructions

• Research Plan: Data Expert Persona  #163
• Data Expert Persona Screener Survey draft & Data Expert Screener Survey Form.
• Data Expert Persona Interview Script #176
• R.B. interview script, R.B. interview video, R.B. interview summary
• User Interview Recordings and Transcripts
• Data Expert Persona Synthesis: Affinity Map #201

[AubreySchiavone]

Data Expert Interviews as of 7/13/22

• M.M.: interviewed by Mariana
• R.B.: Interviewed by Aubrey
• C.R. (already interviewed by Joyce and Sara as community activist, but he actually fits better into the Data Expert persona): Aubrey reached out to C.R. on 6/16/22 using Joyce’s previous email. Aubrey interviewed C.R. on 6/23/22
• H.K.: Aparna reached out to H.K. over email to schedule an interview (Aparna has reached out to H.K via ATD email on Jun 23,2022, no response. Will be reaching out again via Email and Slack) (Have reached our again via email on 07/03/22 and 07/07/22. No response, so assuming H.K. is no longer interested in being interviewed for the project)
• Mariana interviewed Józefa, a data expert that AJ connected the research team with
• H.D: Aubrey has reached out to H.D over email; reached out over Slack on 6/16/22. No response after two emails and one slack DM, so assuming H.D. is no longer interested in being interviewed for the project.
• Mariana interviewed Hasan (HD).
• 5 interviews completed and uploaded on Google Drive

[AubreySchiavone]

If anyone else would like to conduct one of the remaining three interviews (with C.R., H.D., or H.K.) that would be great.

[AubreySchiavone]

Interview questions posted in #176 but need to be individualized for each remaining interviewee (based on that interviewee's response to survey questions).

[Aparna1Gopal]

Notes for HK Interview:
(To be scheduled and conducted by @Aparna1Gopal)

H.K Survey Responses
https://docs.google.com/forms/d/1Y5EVtnXi3lCpklEnU1IMAxl9FyFKGnwmaJTyqcplK1A/edit#response=ACYDBNhhY3WJYjsr-m-94ux-47ixNTtWahof2byPJ3ju1Gb90PO5wJB-aQ1-MzzDLYPjuLc

Other Interview Resources
https://drive.google.com/drive/folders/1kGjAAA5oFezU7tNyw0AcHiTs6sXcmSXt

Instructions from Slack by Aubrey S:
Hi Aparna, thanks so much. If you can schedule and conduct an interview with H.K. (Henry Kaplan) that would be great. The GitHub issue #185 has links to the interview script and an example interview I conducted with R.B. Once you have access to the Access the Data email account, you can use that to reach out to Henry. There is an email template and email signature from previous emails and posted to Drive. Once you have your interview scheduled you can invite any of the other researchers here to observe/note-take in the interview.
@Louis Chan
has the link to Henry's survey responses, which you'll need to conduct your interview. I'd also be happy to Zoom with you briefly to talk about any of this if it's helpful.

[Aparna1Gopal]

Notes for HK Interview:
(To be scheduled and conducted by @Aparna1Gopal)

• Worked with PM Lucy C to receive access to Access the Data gmail.
• Set-up Calendly account for Access the Data for one-on-one/group interview scheduling. Can use Access the Data's Gmail to sign-in and use Calendly.
• Contacted HK regarding setting up interview. Awaiting response

[Aparna1Gopal]

Notes for HK Interview:
(To be scheduled and conducted by @Aparna1Gopal)

• Contacted HK on Jun 23,2022 (5 days ago). Have not heard back yet. Will wait for a few more days on this one.
• After which, will discuss with Data Expert research team and Research Lead on next steps.

[LouismChan]

Update on H.D. interview: got in touch with H.D over Slack. He has agreed to look out for a new email from us next week to arrange for an interview. Please send him another email to get the interview done. Thanks. @Aparna1Gopal @AubreySchiavone @manosak @mmelovega

[Aparna1Gopal]

Update on H.K. (Henry Kaplan) Interview:

• There has been no response from HK when contacted via ATD email. I have updated the UXR Lead and Data Expert team via Slack on 06/30/2022
• I will contact H.K again via email and also try Slack, to see if there is some traction and response.
• Update: I have contacted H.K. again via ATD email on 07/03/2022. Contacted again via Slack on 07/007/2022. Awaiting response.

[Aparna1Gopal]

@LouismChan @mmelovega

Update on H.K. (Henry Kaplan) Interview:

• Contacted research participant H.K via ATD email two times in the past three-four weeks and via Slack DM once (documented above) Interviews for Data Expert Persona #185 (comment)

• There has been no response thus far. So assuming H.K. is no longer interested in being interviewed for the project

[Aparna1Gopal]

Notes on H.K. Interview:
Communication on Slack

[From: Aparna G, To: Mariana M-V, Louis C]
Research Participant H.K's issue has been updated on GitHub. Based on the no response, can H.K.s issue be closed out? Thanks!

[From: Mariana M-V, To:Aparna G]
Ok, let's move on. Thank you Aparna!

Thus, closing out H.Ks (interview) issue

[mmelovega]

5 interviews completed and uploaded on Google Drive

[Aparna1Gopal]

Notes
Message from Slack:

Aparna Gopal
Hi At Mariana Melo-Vega! An FYI: Henry K has also responded to my Slack message, today. I had reached out during our user interview process. Could you please recommend on next steps and how best to proceed. I have already messaged him saying I am liaising with you now and will get back to him at the earliest. Thank You!

Mariana Melo-Vega
At Louis Chan: Henry K, who was originally scheduled to be interviewed as a Data Expert has reached back only now. Do you think we need this extra interview? Initially I thought why not, but now I’m thinking that any extra interviews should be done as a set of 5 further along the project if we need it (and so there is no need for an interview with him now). What do you think?

Louis Chan
Hi Aparna and Mariana, It's not necessary for the data expert persona to have another interview. But if you’d like, please go ahead and do the Henry K interview so that we can have another profile to work with, especially since this ATD project seems to have changed so that the data expert persona has become more important.

Aparna Gopal
At Mariana Melo-Vega
Based on the feedback above I will inform Henry K that we will have his details on file and circle back when we conduct the second round of data expert interviews.

Aparna G to Henry K via Slack
Hi H,
Thanks again for reaching out! I have discussed with our UXR Lead. The research team has already completed the first set of interviews and started iterating on the product. We would however, like your feedback and interview you when we start on the second round.
Could we please have your details on file and get back to you once we are ready to interview our next round of data experts? Please let me know what you think!
Thanks!