Unable to add plan to account

[DoctorOgg]

im using MacOS and tried to add a plan using Safari and Chrome and i get the same error

https://app.harness.io/ng/account/[REDACTED]/module/cd/settings/plans

[Network] Load failed

[Error] Failed to load resource: the server responded with a status of 422 () (events, line 0)
[Error] Failed to load resource: the server responded with a status of 422 () (events, line 0)
[Error] Failed to load resource: the server responded with a status of 422 () (events, line 0)
[Error] Origin https://app.harness.io is not allowed by Access-Control-Allow-Origin. Status code: 200
[Error] Fetch API cannot load https://cms.harness.io/graphql due to access control checks.
[Error] Failed to load resource: Origin https://app.harness.io is not allowed by Access-Control-Allow-Origin. Status code: 200 (graphql, line 0)

[bradrydzewski]

@DoctorOgg I forwarded this to Christian Liebenow (assigned to your account) and someone should reach out soon to get you unblocked. I'll keep this issue open until you have come to a resolution. Feel free to use me as a point of contact as needed.

Edit: I can see Christian sent you an email. I also escalated this to our head of product for CD and they have an engineer looking at the error. I'll have them report back here with their findings.

[pranaykaikini]

@DoctorOgg : We are looking into the issue. If possible, can you please create a Zendesk ticket so that we can provide timely updates on this on the Zendesk ticket.

[pranaykaikini]

@DoctorOgg : Did you get a chance to create the Zendesk ticket? We needed the account id to troubleshoot the issue further. Can you please provide this in the Zendesk ticket.

[DoctorOgg]

yes, i did and linked this github issue to the zendesk issue

[DoctorOgg]

A new comment has been posted about your request [#72115](https://support.harness.io/hc/requests/72115)

Hey there!

Thank you for the prompt update! I can reproduce this internally and will open a bug with my Dev team to review this further.

Please do let us know if you have any further questions.

Thanks & Regards,
Pedro Mastelaro | Sr. Customer Experience Engineer | [harness.io](http://harness.io/)

[pwolf-harness]

@pranaykaikini can you update us when this is resolved?