Add troubleshooting issue when VM does not show an IP #658
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Related to: harvester/harvester#6644 Signed-off-by: Volker Theile <vtheile@suse.com>
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LGTM,Thanks |
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@votdev Just a thought, this applies only to linux based VMs and not windows VM as there is no cloud init/qemu-ga in windows VM.Do you think it is worth adding a a point on which VMs this is applicable ? |
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| https://github.com/harvester/harvester/issues/5109 | |||
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| https://github.com/longhorn/longhorn/issues/8009 | |||
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| ## VM does not show an IP address | |||
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| ## VM does not show an IP address | |
| ## Virtual Machine IP Address Not Displayed |
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| ### Issue Description | ||
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| The VM does not show an IP address on the **Virtual Machines** page on the Harvester UI. This issue might apply to newly created or imported VMs. |
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| The VM does not show an IP address on the **Virtual Machines** page on the Harvester UI. This issue might apply to newly created or imported VMs. | |
| The **Virtual Machines** screen on the Harvester UI does not display the IP address of a newly created or imported virtual machine. |
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| If no IP address is displayed for a VM, this is usually because the **qemu-guest-agent** package is not installed in the VM. | ||
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| You can check this by looking at the status of the **VirtualMachineInstance** object. |
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| If no IP address is displayed for a VM, this is usually because the **qemu-guest-agent** package is not installed in the VM. | |
| You can check this by looking at the status of the **VirtualMachineInstance** object. | |
| This issue usually occurs when the `qemu-guest-agent` package is not installed on the virtual machine. To determine if this is the root cause, check the status of the `VirtualMachineInstance` object. |
| $ kubectl get vmi -n <NAMESPACE> <NAME> -ojsonpath='{.status.interfaces[0].infoSource}' | ||
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| If no **qemu-guest-agent** package is installed, then the output will not contain the string **guest-agent**. |
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| If no **qemu-guest-agent** package is installed, then the output will not contain the string **guest-agent**. | |
| The output does not contain the string `guest-agent` when the `qemu-guest-agent` package is not installed. |
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| To solve the problem, you can select the **Install guest agent** checkbox in the VM settings under **Advanced Options**. | ||
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| The problem with this is that cloud-init is only executed once when the VM is started for the first time. To apply the settings specified under **Cloud Configuration** again when the VM is restarted the next time, the cloud-init directory in the VM must be deleted with the command |
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| To solve the problem, you can select the **Install guest agent** checkbox in the VM settings under **Advanced Options**. | |
| The problem with this is that cloud-init is only executed once when the VM is started for the first time. To apply the settings specified under **Cloud Configuration** again when the VM is restarted the next time, the cloud-init directory in the VM must be deleted with the command | |
| You can [install the QEMU guest agent](../vm/create-vm.md#installing-the-qemu-guest-agent) by editing the virtual machine configuration. | |
| 1. On the Harvester UI, go to **Virtual Machines**. | |
| 1. Locate the affected virtual machine, and then select **⋮ > Edit Config**. | |
| 1. On the **Advanced Options** tab, under **Cloud Config**, select **Install guest agent**. | |
| 1. Click **Save**. | |
| However, cloud-init is run only once (when the virtual machine is started for the first time). To apply new **Cloud Config** settings, you must delete the cloud-init directory in the virtual machine. |
| $ sudo rm -rf /var/lib/cloud/* | ||
| ``` | ||
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| The VM must then be restarted so that cloud-init is executed again and the **qemu-guest-agent** package is installed. |
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| The VM must then be restarted so that cloud-init is executed again and the **qemu-guest-agent** package is installed. | |
| After deleting the directory, you must restart the virtual machine so that cloud-init is run again and the `qemu-guest-agent` package is installed. |
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Related to: harvester/harvester#6644