Placeholder here so that I can build out a NLP system to automate the customer complaints generated monthly in Walmart's system.
- Fix for new column headers/data structure out of UBXLink
- Create generic UI to make it more accessible
Pull information out of UBXLink in CSV format and add to the same folder as "contacts.csv", then run complaintNLP.py. Currently it will build out a word cloud based on the Verbatim of the customer complaints.
4/12/22 - This script is currently deprecated due to the conversion of UBXLink to a new data structure. calls = 'Call Notes' now, but this has not been adjusted and tested yet.