Rephrase cycle count

inventory-management/request-cycle-count.md

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+# Request cycle count
+
+## Merchants want to be able notify store staff for cycle counts as and when needed.
+
+The request cycle count functionality will allow merchants to instantly update store staff to reconcile inventory. In case when CSRs need to find inventory for fulfillment, requesting cycle counts will facilitate prompt communication and action. Store staff can access the item-by-item list and feed the inventory quantities present in a facility via the cycle count app. Store managers and other stakeholders can use these counts to identify problematic variances.
+
+Managing cycle counts requires a lot of manual communication, especially for merchants with a large inventory network. Operations managers, like store managers, often aren’t in a position to directly communicate cycle count requests to ground teams, instead rely on static forms of communication like email. If merchants need inventory reconciliation for multiple items, inconsistency in the information flow leads to delayed fulfillment due to lack of systemic inventory.
+
+Staff managing cycle counts will receive real time push notifications when a cycle count is assigned to them. Entire list of items that must be counted or recounted will be visible in the cycle count app, keeping everyone in the operation up to date with upcoming tasks. The ability to track a dynamic list of items that need reconciliation leaves no room for ambiguity. Systematic workflow will also allow merchants to respond quickly to inventory discrepancies and take corrective measures if any inventory inaccuracy is identified.
+
+Merchants will automatically receive the feature to reconcile inventory counts. They can request cycle counts from the product inventory page by selecting a facility where they want to re-count inventory. 
+
+*Internal quote* 
+
+*Customer quote* 
+
+
+## FAQs
+
+Question 1: Can everyone in the selected facility access the list of items for cycle counts?
+
+Answer: Yes, all the store staff responsible for cycle counts can access the complete list of items that need to be reconciled from the cycle count app. 
+
+Question 2: In case variances are reported, how can we review the inventory counts?
+
+Answer: Merchants can access the accounted inventory variances from the reconcile inventory page. They have an option to accept reported inventory variance or reject it and ask for a recount.
+
+## Internal FAQs
+
+Question 1: When a cycle count is assigned to store staff, which API’s will be used to send push notifications?
+
+Question 2: Where will HotWax Commerce save the cycle count requests?
+
+
+
+