This app deploys a simple chat widget using the Zendesk Chat Web SDK and the Microsoft QnA API.
Built using the React framework and Redux architecture.
Screenshots:
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You will need:
Then run:
npm install
to install all the dependencies.
A postinstall script should automatically download the latest version of the SDK (refer to the Getting the SDK section of the documentation).
Make sure the downloaded file is named web-sdk.js and located in the vendor folder, otherwise download and place it there manually.
To compile and run the sample app, run the following command:
npm start
This would open your browser pointing at 127.0.0.1:8000.
To set your Zendesk Chat account key, navigate to the configuration file at src/config/base.js.
Modify the content of the file as follows:
export default {
ACCOUNT_KEY: 'YOUR_ACCOUNT_KEY'
}All the configuration parameters should be set in the init method.
To compile the the widget, run npm run dist.
At the end of the compilation, you can find the widget at dist/assets/widget.js, which you can now use to embed in your website via a script tag as follows:
<script type="text/javascript" src="/path/to/widget.js"></script>If you are using localhost to test the sample code, you will get visitor session disconnections on page change or refresh. This is due to localhost storing but not persisting the visitor cookie. Each page change will cause the visitor to re-register with a new cookie value.
To get around this, use the IP address of the machine (ex. https://127.0.0.1) or assign a local domain name.
Pull requests are welcome.
Please submit bug reports to Zendesk.
Copyright © 2016 Zendesk, Inc. Modifications copyright © 2018 Bemind Interactive, srl.
Licensed under the Apache License, Version 2.0 (the "License"); you may not use this file except in compliance with the License.
You may obtain a copy of the License at
http://www.apache.org/licenses/LICENSE-2.0
Unless required by applicable law or agreed to in writing, software distributed under the License is distributed on an "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. See the License for the specific language governing permissions and limitations under the License.