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feat(ICM 11): co-browsing support via CEC #1475

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merged 7 commits into from
Dec 28, 2023
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SGrueber
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@SGrueber SGrueber commented Aug 8, 2023

PR Type

[ ] Bugfix
[x] Feature
[ ] Code style update (formatting, local variables)
[ ] Refactoring (no functional changes, no API changes)
[ ] Build-related changes
[ ] CI-related changes
[ ] Documentation content changes
[ ] Application / infrastructure changes
[ ] Other:

What Is the New Behavior?

Co-browsing feature enables an administrative Intershop Contact Center user to be able to login in into the pwa as a user with no need to have the credentials of that user giving him/her (the admin) the ability to see how the site looks from a real user perspective.
A new route 'cobrowse' has been introduced that has to be called together with a parameter 'token' to support this feature.

Does this PR Introduce a Breaking Change?

[ ] Yes
[x] No

Pending Issues

  • ICM release 11.8 is needed or ICM 7.10 without SSO
  • the co-browse identity provider should always be active when the user enters the cobrowse route together with a valid token as query parameter. Currently, this works only properly with a multisite configuration

Other Information

AB#88392

@SGrueber SGrueber requested a review from Eisie96 August 8, 2023 14:19
@SGrueber SGrueber self-assigned this Aug 8, 2023
@SGrueber SGrueber added the feature New feature or request label Aug 8, 2023
@SGrueber SGrueber added this to the 4.2 milestone Aug 8, 2023
@marschmidt89
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Localization was updated and a French version has been added.

@SGrueber SGrueber marked this pull request as draft August 16, 2023 07:34
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Azure Demo Servers are available:

@SGrueber SGrueber added the wait Waiting for something (e.g. new ICM release) label Aug 28, 2023
@stxppxr stxppxr modified the milestones: 4.2, 5.0 Aug 30, 2023
@SGrueber SGrueber modified the milestones: 5.0, 5.1 Dec 15, 2023
@SGrueber SGrueber marked this pull request as ready for review December 15, 2023 10:29
@SGrueber SGrueber removed the request for review from Eisie96 December 15, 2023 16:44
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Azure Demo Servers are available:

@SGrueber SGrueber removed the wait Waiting for something (e.g. new ICM release) label Dec 21, 2023
@SGrueber SGrueber modified the milestones: 5.1, 5.0 Dec 21, 2023
@shauke shauke changed the title feat: co-browsing support feat(ICM 11): co-browsing support via CEC Dec 27, 2023
@shauke shauke merged commit e7346b5 into develop Dec 28, 2023
21 checks passed
@shauke shauke deleted the feature/co-browsing branch December 28, 2023 10:21
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5 participants