Error printing label cannot import name 'ImageDraw' from 'PIL' (/root/.local/lib/python3.11/site-packages/PIL/__init__.py)

[Agilitytime]

Please verify that this bug has NOT been raised before.

• I checked and didn't find a similar issue

Describe the bug*

Hi,

its not possible to print a label.
After clicking on the Print button, the following error code plobs up.

Error printing label

cannot import name 'ImageDraw' from 'PIL' (/root/.local/lib/python3.11/site-packages/PIL/init.py)

it dusent matter, whitch Print method is used.

Steps to Reproduce

1 go to Print Actions
2 Print Label

Expected behaviour

Print a Label or Generate PDF

Deployment Method

• Docker
• Package
• Bare metal
• Other - added info in Steps to Reproduce

Version Information

New Deployed Version, now Update etc.

77ae06b03ba5 inventree/inventree:stable "/bin/ash ./init.sh …" 21 minutes ago Up 21 minutes 8000/tcp inventree-worker
16124c1834c1 caddy:alpine "caddy run --config …" 21 minutes ago Up 21 minutes 0.0.0.0:80->80/tcp, :::80->80/tcp, 0.0.0.0:443->443/tcp, :::443->443/tcp, 443/udp, 2019/tcp inventree-proxy
db55c3ab38f9 inventree/inventree:stable "/bin/ash ./init.sh …" 21 minutes ago Up 21 minutes 8000/tcp inventree-server
6bbe316798dc postgres:13 "docker-entrypoint.s…" 21 minutes ago Up 21 minutes 5432/tcp inventree-db
478056b8e58f redis:7.0 "docker-entrypoint.s…" 21 minutes ago Up 21 minutes 6379/tcp

Please verify if you can reproduce this bug on the demo site.

• I can reproduce this bug on the demo site.

Relevant log output

[SchrodingersGat]

@Agilitytime please include the full error log - which should be available via the admin interface

If you are not seeing any error messages there you may need to enable the Log Report Errors setting

[gab696]

Hi,
I have the same problem, Did you found a solution ?

[SchrodingersGat]

@gab696 are you using docker also?

[gab696]

@gab696 are you using docker also?

Yes, a fresh install of the last stable release 0.17.1 / Debian 11

[SchrodingersGat]

@gab696 I cannot reproduce this on what I think is the same setup. Label printing works just fine!

Can you please share the following:

System Information

Version Info

> docker compose run --rm inventree-server invoke version

InvenTree - inventree.org
The Open-Source Inventory Management System


Python paths:
Executable  /usr/local/bin/python
Environment /usr/local

Installation paths:
Base        /home/inventree
Config      /home/inventree/data/config.yaml
Media       /home/inventree/data/media
Static      /home/inventree/data/static

Versions:
Python      3.11.9
Django      4.2.17
InvenTree   0.17.1
API         294
Node        N/A
Yarn        N/A

Commit hash: eed6223
Commit date: 2024-12-26

PIL Library Version

> docker compose run --rm inventree-server pip show pillow

Name: pillow
Version: 11.0.0
Summary: Python Imaging Library (Fork)
Home-page:
Author:
Author-email: "Jeffrey A. Clark" <aclark@aclark.net>
License: MIT-CMU
Location: /root/.local/lib/python3.11/site-packages
Requires:
Required-by: django-stdimage, pdf2image, weasyprint