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Can't download a file with emoji (🚀) in its name from S3 #13407

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gdubicki opened this issue May 22, 2022 · 6 comments · Fixed by #13409
Closed

Can't download a file with emoji (🚀) in its name from S3 #13407

gdubicki opened this issue May 22, 2022 · 6 comments · Fixed by #13409
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bug s3 AWS S3 Protocol Implementation

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@gdubicki
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gdubicki commented May 22, 2022

Describe the bug

While trying to download a file with an emoji (🚀) in its name, I am getting the following error:

Download test-foobar-2022-05-17-BB:10204-🚀4.8.1-1e8ec65-10188.backup failed.

The specified version does not exist. Please contact your web hosting service provider for assistance.

Screenshots

Screenshot 2022-05-22 at 21 56 12

Desktop (please complete the following information):

  • OS: macOS Monterey 12.3.1 (21E258)
  • Version: Version 8.2.0 (36680) (update: for info about behaviour on 8.3.3 see below)

Log Files

I would prefer not to upload this log here as it contains some sensitive information that I can obfuscate but it would take me some time. I am hoping that this bug/missing feature is easy to reproduce and this step won't be needed.

Additional context

The same file downloads using the AWS web UI without any issues.

@dkocher dkocher added s3 AWS S3 Protocol Implementation bug labels May 22, 2022
@gdubicki
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gdubicki commented May 23, 2022

Sorry, I thought that I had an up to date version of Cyberduck but I had not. After an update to 8.3.3 (37544) I am getting a different error:

Error

Status code: 404, reason phrase: The specified version does not exist.

@dkocher
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dkocher commented May 23, 2022

Not sure if the emoji is the issue here as the error message The specified version does not exist suggests there is an error retrieving this particular version.

@dkocher dkocher linked a pull request May 23, 2022 that will close this issue
@gdubicki
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Thanks @dkocher! But I am not specifying any specific version to download and that file doesn’t have more than one version.

@mistune
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mistune commented Aug 2, 2022

Also does not work with OneDrive (uploading and downloading files with emoji).

EDIT: I am using Mountain Duck. Not sure if it is okay to add it in this thread.

@dkocher
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dkocher commented Nov 6, 2024

Also does not work with OneDrive (uploading and downloading files with emoji).

EDIT: I am using Mountain Duck. Not sure if it is okay to add it in this thread.

Cannot reproduce with a filename Test-🚀.txt on OneDrive accessed using Mountain Duck or Cyberduck.

@dkocher dkocher self-assigned this Nov 6, 2024
@dkocher
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dkocher commented Nov 6, 2024

Cannot reproduce on S3 albeit the filename incorrectly displays as Test-??.txt instead.

dkocher added a commit that referenced this issue Nov 6, 2024
dkocher added a commit that referenced this issue Nov 8, 2024
dkocher added a commit that referenced this issue Nov 11, 2024
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3 participants