=== Bontact ===
Contributors: KingYes, bontact
Tags: callback, live chat, call back, text messages, sms, customer engagement platform, conversion, increase conversion
Requires at least: 3.5
Tested up to: 3.9
Stable tag: 1.0.2
License: GPLv2 or later

== Short Description ==
Bontact helps you connect with your website visitors and turn them into converting customers, through a multi-channel customer engagement platform, Including  text messages, callback, e-mail, and live chat options.FREE version available now.


== Description ==
Bontact helps you connect with your website visitors and turn them into converting customers, through a multi-channel, flexible, real-time, and easy-to-use customer engagement platform. The platform is the only solution of its kind to combine text messages, callback, e-mail, and live chat options.

Each of your customers may have a different preferred method of contact.  Presenting potential customers, while they are at the peak of interest, with flexible options to connect with your sales team has tremendous business potential. It enhances user experience and satisfaction, increases the “stickiness” of your website (average visit duration), and – most importantly — can significantly increase the number of leads and sales. Combined with the right sales and support staff, Bontact can even turn random online visitors into committed customers.FREE version available now, or full Botact packages for special prices.


http://www.youtube.com/watch?v=FFsJ31Q2dI8


* Phone – The “Callback” feature enables users to enter their phone number (landline or mobile anywhere in the world). They are immediately called back. Within seconds they are connected with with you sales or support representatives, at no cost or hassle for the customer.
* Chat – The “Chat” feature enables users to click a text box and begin chatting, in real time, with your company’s live, online representative. The chat can also be initiated by the representative.
* Text Message- The “SMS” feature enables users to send a free text message from the website to your representative’s cell phone. Your representative can respond by SMS immediately.
* E-Mail – The “E-Mail” feature enables users to fill a quick contact form which is sent directly to your representatives’’ in-box and allows them respond by e-mail at a later time.

Solid ROI
Bontact Live Support Widget turns your website visitors into paying customers. What is the value of a single customer to you? Bontact packages are so affordable that they need to generate only a few sales to pay for themselves for a full year of use.

Effortless Setup
After installing the Bontact widget, the Bontact Live Support Widget immediately appear on any page of your choice on your website Now, Web visitors will have the choice of clicking on their preferred mode of communication (phone, text message, live chat or E-Mail) to reach out to your sales or customer support representatives.

== Installation ==
Install plugin from WordPress directory and activate it.

If you are already registered to Bontact enter your user name and password. If not, define a username and password. 

The widget puts the installation code in the website's pages all of them. Click the blue button "click here to access the full bontact dashboard". here you will define the settings. select the services you want. features, company details. phone number, reps 

Finally, make full use of our intuitive Dashboard to manage your chat widget.

= Requirements =
* __Requires PHP5__ for list management functionality.

= What is the plugin license? =

* This plugin is released under a GPL license.

== Frequently Asked Questions ==

= What is Callback? =
Bontact allows users to call your sales or customer support representatives by clicking a button, without picking up a phone.

= Can I see a list of all the calls that been made? =
Yes. Once you sign up, you receive a user name and password for the dashboard. There you may view the time of the call and call duration.

= Why should I use Bontact’s Callback service and not just publish a phone number? =
You can do both. But Callback cannot be compared to a regular phone number. The Callback feature on your website is a value-add service that helps you generate more inquiries. It gives you an edge over your competitors and adds a “human touch” to your Website. As opposed to regular phone calls, Callback is also completely effortless and free for customers.

= How does the Callback service work? =
Every Callback results in two calls – one to the web visitor and another one to you. We use normal PSTN Lines (NOT VoIP) to maintain a high quality of voice call and fast connection.

= Isn’t toll free a cheaper option? =
Toll free is actually a more costly solution. It also requires you to set up proper hardware and is not ideal for smaller companies.
Additional features like call recordings, SMS alerts, web- based reporting systems, etc. could only be made available at additional cost. We offer these services within the packages.

= How about my international users? =
All of our services are offered locally and globally. We support most languages (Chat) and offer calls to any destination in the world (Callback/SMS).

= How long does the callback process take? =
Within a few seconds the customer will be called back, and connected with your representative.

= What happens if all my incoming lines are busy? =
Customers will hear an announcement explaining that you are unavailable to take their call at the time. Their details will be logged and you may choose to call them back at a later time.

=Do you have a free version? =
Yes, a FREE version contains: 2 Chat Rep. + 10 minutes of callback + 10 Text messages .

=The free version package is limited, do you have premium packages? =
Yes, there are special offers - check the pricing page on our site.

== Screenshots ==


== Changelog ==

= 1.0.2 =
* Fixed some bugs

= 1.0.1 =
* Tested up to WordPress 3.9

= 1.0 =
* Blastoff!