[Bug]: Internal Crash #3113
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Issues that are causing unexpected termination, and crashes
OS: Windows 11
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@RXHI10, thanks for taking the time to create this issue. If possible (and applicable), please upload to the issue website (#3113, attaching to an email does not work) a screenshot showcasing the problem, and/or a compressed (zipped) .jasp file or the data file that causes the issue. If you would prefer not to make your data publicly available, you can send your file(s) directly to us, issues@jasp-stats.org |
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Hi @RXHI10 , without more information, we cannot help you... |
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[image: image.png]
This is the probem that I am facing from a long time. Please address it
…On Thu, Jan 2, 2025 at 8:18 PM bruno boutin ***@***.***> wrote:
Hi @RXHI10 <https://github.com/RXHI10> , without more information, we
cannot help you...
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We cannot see your picture. If you want to add a picture, you have to drag & drop it in GitHub. |
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See this image and please fix |
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Please check now.
…On Fri, Jan 24, 2025 at 5:57 PM bruno boutin ***@***.***> wrote:
We cannot see your picture. If you want to add a picture, you have to drag
& drop it in GitHub.
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I'll anticipate the response from the team: in order to fix this problem, we need a reproducible path to the error. To get this path, it helps if we have all the information you can provide. Specifically, we need to know when the error occurs and for what analysis; also, it would greatly help if you could provide the data that produced this error. We can only fix errors we can reproduce... |
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This error basically occurs when I am performing anything in Jasp. So
basically after putting in the Data and then trying to do any operation(be
it ANOVA, t Test, etc.) as I start to look into the Analyses page, suddenly
this thing pops out and either I have to click exit or cross the popping
message and as I click any of them the whole application closes down.
I request please solve as early as possible
…On Fri, 24 Jan 2025, 19:23 EJ, ***@***.***> wrote:
I'll anticipate the response from the team: in order to fix this problem,
we need a reproducible path to the error. To get this path, it helps if we
have all the information you can provide. Specifically, we need to know
when the error occurs and for what analysis; also, it would greatly help if
you could provide the data that produced this error. We can only fix errors
we can reproduce...
Cheers,
EJ
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So you also get this error with other data files? Also with a data file from the JASP Data Library? |
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no i haven't explored that much, but I have just imported a csv file (excel
based) and then when i perform statistical operations i face this
…On Fri, Jan 24, 2025 at 8:34 PM EJ ***@***.***> wrote:
So you also get this error with other data files? Also with a data file
from the JASP Data Library?
Before we can fix the problem we need to identify it; you are one of the
first users to report this problem, and therefore I suspect it may be
specific to the data or your setup somehow. This is what we need to figure
out.
EJ
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Can you please connect to me through a call solve this issue at an earliest
since tomorrow i have an exam and I need it
…On Fri, Jan 24, 2025 at 9:26 PM Saptarshi ***@***.***> wrote:
no i haven't explored that much, but I have just imported a csv file
(excel based) and then when i perform statistical operations i face this
On Fri, Jan 24, 2025 at 8:34 PM EJ ***@***.***> wrote:
> So you also get this error with other data files? Also with a data file
> from the JASP Data Library?
> Before we can fix the problem we need to identify it; you are one of the
> first users to report this problem, and therefore I suspect it may be
> specific to the data or your setup somehow. This is what we need to figure
> out.
> EJ
>
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Any csv file? Could you attach the csv file? EJ |
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Take it. And I am sending another picture in Github base check it. In the
analysis segment the error is coming.
…On Fri, Jan 24, 2025 at 9:31 PM EJ ***@***.***> wrote:
Any csv file? Could you attach the csv file?
The easiest/fastest way to solve this is to see whether there is something
strange about the file. I am willing to look at this but you need to help
me out as much as you can. It does not help to call because in that call I
would just ask you to send along the csv file :-)
EJ
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I suggest you please connect through a video call or something so that you
can help me out at an earliest
…On Fri, Jan 24, 2025 at 9:33 PM Saptarshi ***@***.***> wrote:
Take it. And I am sending another picture in Github base check it. In the
analysis segment the error is coming.
On Fri, Jan 24, 2025 at 9:31 PM EJ ***@***.***> wrote:
> Any csv file? Could you attach the csv file?
> The easiest/fastest way to solve this is to see whether there is
> something strange about the file. I am willing to look at this but you need
> to help me out as much as you can. It does not help to call because in that
> call I would just ask you to send along the csv file :-)
>
> EJ
>
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where are you. plz help me. I am worried |
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So I do not have any crashes, but I will note that the ANOVA you conduct will complain, because "position" is not a scale variable (as ANOVA demands). Also, the fixed factors are not factors but scale variables. So I get this error message:
When I do descriptives this works fine for me. I am not sure about the Z-test you ran: what are the input values? (dependent variable?). Also, I noticed that your file is called SalesSalary.1.csv. I can't imagine this is the problem but I would rename it so that it has only a single period (SalesSalary1.csv, for instance). I am running this in Windows under 0.19.3 though. |
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And actually, to renew my question: do you get crashes when you open a file from the JASP Data Library? This is really important to know, because if you do get crashes there, we can rule out a peculiarity of the data as the source of the problem. |
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and can you do the anova testing for the file. As it will clear my doubt of where i am doing wrong and maybe beneficial for telling you the problem more better |
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This is it when I have performed the ANOVA test perfectly. hence proved it is an actaul error from the GitHub side....Plz resolve |
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Please check my query
…On Fri, Jan 24, 2025 at 9:59 PM EJ ***@***.***> wrote:
And actually, to renew my question: do you get crashes when you open a
file from the JASP Data Library? This is really important to know, because
if you do get crashes there, we can rule out a peculiarity of the data as
the source of the problem.
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Strange. I think our programmers would need more information, but I am sure they will ask for it. [edited out the part where I ask about the Mac, because you said you were running Windows] |
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So actually, can you send me the latest csv that the correct ANOVA is based on? And tell me what variables you dragged to what boxes? Also, I realize you do not NEED the files from the Data Library. But if you test them and you do NOT get a crash this means the problem is located with the data fie. If you DO get a crash the problem is generic. So this is a highly diagnostic test. |
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[ This was the file.....And again when the window got exited I did again and since this time it was fast, therefore it saved early and not internal crash error thing came |
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The box mostly appears in cases where I take a bit more time to think on my
own and do or in case when it processes/ loads, i.e. it comes in cases or
prolong time taking operations. plz help
…On Fri, Jan 24, 2025 at 11:07 PM EJ ***@***.***> wrote:
So actually, can you send me the latest csv that the correct ANOVA is
based on? And tell me what variables you dragged to what boxes? Also, I
realize you do not NEED the files from the Data Library. But if you test
them and you do NOT get a crash this means the problem is located with the
data fie. If you DO get a crash the problem is generic. So this is a highly
diagnostic test.
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Please help me out Sir.
…On Fri, Jan 24, 2025 at 11:16 PM Saptarshi ***@***.***> wrote:
The box mostly appears in cases where I take a bit more time to think on
my own and do or in case when it processes/ loads, i.e. it comes in cases
or prolong time taking operations. plz help
On Fri, Jan 24, 2025 at 11:07 PM EJ ***@***.***> wrote:
> So actually, can you send me the latest csv that the correct ANOVA is
> based on? And tell me what variables you dragged to what boxes? Also, I
> realize you do not NEED the files from the Data Library. But if you test
> them and you do NOT get a crash this means the problem is located with the
> data fie. If you DO get a crash the problem is generic. So this is a highly
> diagnostic test.
>
> —
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> <#3113 (comment)>,
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are you there.....plz help me out
…On Sat, Jan 25, 2025 at 12:45 AM Saptarshi ***@***.***> wrote:
Please help me out Sir.
On Fri, Jan 24, 2025 at 11:16 PM Saptarshi ***@***.***> wrote:
> The box mostly appears in cases where I take a bit more time to think on
> my own and do or in case when it processes/ loads, i.e. it comes in cases
> or prolong time taking operations. plz help
>
>
> On Fri, Jan 24, 2025 at 11:07 PM EJ ***@***.***> wrote:
>
>> So actually, can you send me the latest csv that the correct ANOVA is
>> based on? And tell me what variables you dragged to what boxes? Also, I
>> realize you do not NEED the files from the Data Library. But if you test
>> them and you do NOT get a crash this means the problem is located with the
>> data fie. If you DO get a crash the problem is generic. So this is a highly
>> diagnostic test.
>>
>> —
>> Reply to this email directly, view it on GitHub
>> <#3113 (comment)>,
>> or unsubscribe
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>> .
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>>
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This is a software bug as keeping the analysis panel open for a prolong
period of time is resulting the crash
…On Sat, Jan 25, 2025 at 12:54 AM Saptarshi ***@***.***> wrote:
are you there.....plz help me out
On Sat, Jan 25, 2025 at 12:45 AM Saptarshi ***@***.***> wrote:
> Please help me out Sir.
>
> On Fri, Jan 24, 2025 at 11:16 PM Saptarshi ***@***.***> wrote:
>
>> The box mostly appears in cases where I take a bit more time to think on
>> my own and do or in case when it processes/ loads, i.e. it comes in cases
>> or prolong time taking operations. plz help
>>
>>
>> On Fri, Jan 24, 2025 at 11:07 PM EJ ***@***.***> wrote:
>>
>>> So actually, can you send me the latest csv that the correct ANOVA is
>>> based on? And tell me what variables you dragged to what boxes? Also, I
>>> realize you do not NEED the files from the Data Library. But if you test
>>> them and you do NOT get a crash this means the problem is located with the
>>> data fie. If you DO get a crash the problem is generic. So this is a highly
>>> diagnostic test.
>>>
>>> —
>>> Reply to this email directly, view it on GitHub
>>> <#3113 (comment)>,
>>> or unsubscribe
>>> <https://github.com/notifications/unsubscribe-auth/BGIV7ULCYSAGN6P774MI3ML2MJ24PAVCNFSM6AAAAABUPS2WAWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDMMJTGA3DANJSGA>
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I noticed you load from oneDriver folders, you can try load it from another folders and see if it still happened. |
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But I also have to let you know that you have to pay attention to the advice above provided by EJ and check if there are other files with this problem or just this file. |
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no it is prevalent for all files. be it from onedrive or anywhere else
…On Sat, Jan 25, 2025 at 6:22 AM Shun Wang ***@***.***> wrote:
But I also have to let you know that you have to pay attention to the
advice above provided by EJ and check if there are other files with this
problem or just this file.
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OK,then you can upload logs in github comment, see:https://github.com/jasp-stats/jasp-desktop/blob/development/Docs/user-guide/logging-howto.md |
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How will that help in this?
…On Sat, Jan 25, 2025 at 10:51 AM Shun Wang ***@***.***> wrote:
OK,then you can upload logs in github comment, see:
https://github.com/jasp-stats/jasp-desktop/blob/development/Docs/user-guide/logging-howto.md
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will increasing the no. of engines solve this issue
…On Sat, Jan 25, 2025 at 11:04 AM Saptarshi ***@***.***> wrote:
How will that help in this?
On Sat, Jan 25, 2025 at 10:51 AM Shun Wang ***@***.***>
wrote:
> OK,then you can upload logs in github comment, see:
> https://github.com/jasp-stats/jasp-desktop/blob/development/Docs/user-guide/logging-howto.md
>
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but over there it is showing it may be a case that jasp might not open
…On Sat, Jan 25, 2025 at 11:26 AM Shun Wang ***@***.***> wrote:
How will that help in this?
On Sat, Jan 25, 2025 at 10:51 AM Shun Wang *@*.***> wrote:
OK,then you can upload logs in github comment, see:
https://github.com/jasp-stats/jasp-desktop/blob/development/Docs/user-guide/logging-howto.md
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which will help us to know what happened on engine.
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@RXHI10 |
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The error didn't go away, but I would suggest you guys to run as a
commercial business because ideally this is not the way of solving user
queries.
…On Thu, 27 Feb 2025, 12:51 Thomas Langkamp, ***@***.***> wrote:
@RXHI10 <https://github.com/RXHI10>
what do you mean by "over there"? If you still experience the problem pls
report back, ideally with the log files. But please also tell us if the
error went away. We are currently swamped by these crash reports and have
no clue why
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<#3113 (comment)>
@RXHI10 <https://github.com/RXHI10>
what do you mean by "over there"? If you still experience the problem pls
report back, ideally with the log files. But please also tell us if the
error went away. We are currently swamped by these crash reports and have
no clue why
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we like what we do, and do it open source and for free - I think out there is no one throwing money at us atm to do so as you suggest :D |
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See actually I too come up from a prestigious college, and being a student
I totally love your idea regarding open source, same as Linux, but the
thing is these open source applications even after having such a great
potential lack in customer service which is a top priority when it comes to
serving for the good, hence the better customer service the application
gives the better kind of faults and bugs it comes across and thus the
overall interface gets naturally evolved. Now if you can do this while
keeping the whole thing open source, I would be the happiest, unfortunately
it's difficult. Hence it was just a suggestion from my side, being a user.
Hope you won't mind about it.
…On Sat, 1 Mar 2025, 00:53 Thomas Langkamp, ***@***.***> wrote:
we like what we do, and do it open source and for free - I think out there
is no one throwing money at us atm to do so as you suggest :D
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we like what we do, and do it open source and for free - I think out there
is no one throwing money at us atm to do so as you suggest :D
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JASP Version
0.19.2
Commit ID
No response
JASP Module
Unrelated
What analysis are you seeing the problem on?
No response
What OS are you seeing the problem on?
Windows 11
Bug Description
Internal crash issue
Expected Behaviour
Solve the internal crash
Steps to Reproduce
1.Reopening the Application
2.
3.
...
Log (if any)
No response
More Debug Information
No response
Final Checklist
The text was updated successfully, but these errors were encountered: