losing calendar on machine restart

[realpshev]

Your environment

Fedora 39,

TbSync version: 4.8
Thunderbird version: TB 115.8..0

Expected behavior

When I reboot / restart my system and then Thunderbird I expect my previously sync'ed caldar items to be there.
...

Actual behavior

I get that there are no calendars. I bring up TBSyncv and nothing is checked.

Steps to reproduce

shutdow, reboot, launch TB.

To help resolving your issue, enable debug logging (TbSync Account Manager -> Help) and send me the debug.log via e-mail (use the title of your issue as subject of the email).

[alistair-low]

I've also seen this issue a few times over the last few months. My calendar and contacts disappear, and I have to reselect them in TBSync. I'm running Windows 11 and TB 115.9.0

[mewalter]

This also started happening to me on a weekly basis. All my checked sync items in TBsync suddenly go unchecked. I have to re-check them and sync again. About 1 week later, boom, happens again. I am wondering if it is because authorization is being lost somewhere upstream? This problem might coincide with my also having to re-authenticate my Office365 calendar more often? I have not been able to directly correlate these events. I'm running Windows 10, TB 115.9.0 (32-bit), TBSync 4.8, and Provider for EAS 4.8.

[alistair-low]

I'm seeing this on roughly the same frequency as @mewalter as well as having to re-authenticate my Microsoft account

[LinAGKar]

For me, it happens sometimes at random when it has been running in the background for days or weeks. Last time, I got this in the log:

** Wed Apr 03 2024 11:21:54 GMT+0200 (centraleuropeisk sommartid) **
[EventLog] : Sync.12
Request:
<?xml version="1.0"?>
<Sync xmlns='AirSync'>
<Collections>
<Collection>
<SyncKey>269227692</SyncKey>
<CollectionId>9</CollectionId>
<DeletesAsMoves/>
<GetChanges/>
<WindowSize>50</WindowSize>
<Options>
<FilterType>7</FilterType>
<Class>Calendar</Class>
<BodyPreference xmlns='AirSyncBase'>
<Type xmlns='AirSyncBase'>1</Type>
</BodyPreference>
</Options>
</Collection>
</Collections>
</Sync>

Response:
<?xml version="1.0"?>
<Sync xmlns='AirSync'>
<Status>12</Status>
</Sync>

** Wed Apr 03 2024 11:21:54 GMT+0200 (centraleuropeisk sommartid) **
[setSyncState] : State: done, Account: MS365

** Wed Apr 03 2024 11:21:54 GMT+0200 (centraleuropeisk sommartid) **
[setSyncState] : State: prepare.request.options, Account: MS365

** Wed Apr 03 2024 11:21:54 GMT+0200 (centraleuropeisk sommartid) **
[Sending] : OPTIONS https://outlook.office365.com/Microsoft-Server-ActiveSync

** Wed Apr 03 2024 11:21:54 GMT+0200 (centraleuropeisk sommartid) **
[setSyncState] : State: send.request.options, Account: MS365

** Wed Apr 03 2024 11:21:55 GMT+0200 (centraleuropeisk sommartid) **
[setSyncState] : State: eval.request.options, Account: MS365

** Wed Apr 03 2024 11:21:55 GMT+0200 (centraleuropeisk sommartid) **
[EAS OPTIONS with response (status: 200)] : 
responseText: 
responseHeader(MS-ASProtocolVersions): 2.0,2.1,2.5,12.0,12.1,14.0,14.1,16.0,16.1
responseHeader(MS-ASProtocolCommands): Sync,SendMail,SmartForward,SmartReply,GetAttachment,GetHierarchy,CreateCollection,DeleteCollection,MoveCollection,FolderSync,FolderCreate,FolderDelete,FolderUpdate,MoveItems,GetItemEstimate,MeetingResponse,Search,Settings,Ping,ItemOperations,Provision,ResolveRecipients,ValidateCert,Find

It's also a bit of work when reenabling them, as it marks other people's calendars as writeable, visible and notifications enabled by default.

[roaima]

FWIW I've this too, Windows 11 TBSync 4.8. I'd assumed initially it was because I'm using BetterBird 115.8.1-bb25 (64-bit) rather than TB. It doesn't seem to trigger after every powercycle, but I'd say that's definitely the most likely time for it to trip

[mewalter]

I inquired with our IT people to see if it was something they changed on the serer. They said it is a client issue. Here is my workaround: turn off Periodic synchronization (in minutes) by setting it to zero. This means that I have to manually sync ... small price to pay for not dropping the whole list. Since doing this, the sync'd items have never disappeared. So maybe it is a client problem? Should a bug report be filed? Problem is that I never was able to reproduce it by identifying the environment, keystrokes, settings, etc that caused this. I turned off Periodic Syn

…

On 6/21/2024 01:48, Chris Davies wrote: FWIW I've this too, Windows 11 TBSync 4.8. I'd assumed initially it was because I'm using BetterBird 115.8.1-bb25 (64-bit) rather than TB. It doesn't seem to trigger after every powercycle, but I'd say that's definitely the most likely time for it to trip — Reply to this email directly, view it on GitHub <https://urldefense.com/v3/__https://github.com/jobisoft/TbSync/issues/712*issuecomment-2182304270__;Iw!!CzAuKJ42GuquVTTmVmPViYEvSg!IsR01ruMVfl5MuircWH3_MTOtMVY1Rb3EP7QbI2qeH46a5lORsSrXyOuJGL734XCzjLDXmGyjRhLU81rjfhfFDsc$>, or unsubscribe <https://urldefense.com/v3/__https://github.com/notifications/unsubscribe-auth/AGL5UDJYCH3HLQQIGUPM2STZIPSFZAVCNFSM6AAAAABEF4SN3WVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCOBSGMYDIMRXGA__;!!CzAuKJ42GuquVTTmVmPViYEvSg!IsR01ruMVfl5MuircWH3_MTOtMVY1Rb3EP7QbI2qeH46a5lORsSrXyOuJGL734XCzjLDXmGyjRhLU81rjYTxnpY1$>. You are receiving this because you were mentioned.Message ID: ***@***.***>

-- l------------------------------------------------------------------------------------------l Dr. Mark Walter (Pronouns he/him/his) Professor of Teaching, Mechanical and Aerospace Engineering S3227 Engineering Gateway -- (949) 824-3245 University of California Irvine, Irvine, CA 92697-3975 Current: OCSD:https://teammade.eng.uci.edu/, MAE Projects, ***@***.***, UCI Rocket-S Past: The Ohio State University, Fraunhofer Institute for Building Physics, Solar Decathlon l------------------------------------------------------------------------------------------l

--------------BrOZfcD3iWNlefjoltM9r9pU Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: 8bit <!DOCTYPE html><html><head> <meta http-equiv="Content-Type" content="text/html; charset=utf-8"> </head> <body> I inquired with our IT people to see if it was something they changed on the serer. They said it is a client issue. <br> <br> Here is my workaround: turn off Periodic synchronization (in minutes) by setting it to zero. This means that I have to manually sync ... small price to pay for not dropping the whole list. Since doing this, the sync'd items have never disappeared. So maybe it is a client problem? Should a bug report be filed? Problem is that I never was able to reproduce it by identifying the environment, keystrokes, settings, etc that caused this. <br> <br> <br> I turned off Periodic Syn <br> <br> <div class="moz-cite-prefix">On 6/21/2024 01:48, Chris Davies wrote:<br> </div> <blockquote type="cite" ***@***.***"> <p dir="auto">FWIW I've this too, Windows 11 TBSync 4.8. I'd assumed initially it was because I'm using BetterBird 115.8.1-bb25 (64-bit) rather than TB. It doesn't seem to trigger after every powercycle, but I'd say that's definitely the most likely time for it to trip</p> <p style="font-size:small;-webkit-text-size-adjust:none;color:#666;">—<br> Reply to this email directly, <a href="https://urldefense.com/v3/__https://github.com/jobisoft/TbSync/issues/712*issuecomment-2182304270__;Iw!!CzAuKJ42GuquVTTmVmPViYEvSg!IsR01ruMVfl5MuircWH3_MTOtMVY1Rb3EP7QbI2qeH46a5lORsSrXyOuJGL734XCzjLDXmGyjRhLU81rjfhfFDsc$" moz-do-not-send="true">view it on GitHub</a>, or <a href="https://urldefense.com/v3/__https://github.com/notifications/unsubscribe-auth/AGL5UDJYCH3HLQQIGUPM2STZIPSFZAVCNFSM6AAAAABEF4SN3WVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCOBSGMYDIMRXGA__;!!CzAuKJ42GuquVTTmVmPViYEvSg!IsR01ruMVfl5MuircWH3_MTOtMVY1Rb3EP7QbI2qeH46a5lORsSrXyOuJGL734XCzjLDXmGyjRhLU81rjYTxnpY1$" moz-do-not-send="true">unsubscribe</a>.<br> You are receiving this because you were mentioned.<img src="https://github.com/notifications/beacon/AGL5UDM6GNGRHS4RRTLWKCLZIPSFZA5CNFSM6AAAAABEF4SN3WWGG33NNVSW45C7OR4XAZNMJFZXG5LFINXW23LFNZ2KUY3PNVWWK3TUL5UWJTUCCNJA4.gif" alt="" moz-do-not-send="true" width="1" height="1"><span style="color: transparent; font-size: 0; display: none; visibility: hidden; overflow: hidden; opacity: 0; width: 0; height: 0; max-width: 0; max-height: 0; mso-hide: all">Message ID: <span>&lt;jobisoft/TbSync/issues/712/2182304270</span><span>@</span><span>github</span><span>.</span><span>com&gt;</span></span></p> <script type="application/ld+json">[ { ***@***.***": "http://schema.org", ***@***.***": "EmailMessage", "potentialAction": { ***@***.***": "ViewAction", "target": "#712 (comment)", "url": "#712 (comment)", "name": "View Issue" }, "description": "View this Issue on GitHub", "publisher": { ***@***.***": "Organization", "name": "GitHub", "url": "https://github.com" } } ]</script> </blockquote> <br> <pre class="moz-signature" cols="72">-- l------------------------------------------------------------------------------------------l Dr. Mark Walter (Pronouns he/him/his) Professor of Teaching, Mechanical and Aerospace Engineering S3227 Engineering Gateway -- (949) 824-3245 University of California Irvine, Irvine, CA 92697-3975 Current: OCSD: <a class="moz-txt-link-freetext" href="https://teammade.eng.uci.edu/">https://teammade.eng.uci.edu/</a>, MAE Projects, ***@***.***, UCI Rocket-S Past: The Ohio State University, Fraunhofer Institute for Building Physics, Solar Decathlon l------------------------------------------------------------------------------------------l</pre> </body> </html>

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