No devices in dev branch

[corasaniti]

Is there an existing issue for this?

• I have searched the existing open and closed issues and I checked the docs https://github.com/jokob-sk/NetAlertX/tree/main/docs

Current Behavior

I wanted to quickly inform you that the latest builds of the dev branch do not allow the display of devices, despite having forced the cache cleaning
Thanks

Expected Behavior

show devices

Steps To Reproduce

No response

app.conf

No response

docker-compose.yml

No response

What branch are you running?

Production

app.log

No response

Debug enabled

• I have read and followed the steps in the wiki link above and provided the required debug logs and the log section covers the time when the issue occurs.

[jokob-sk]

Hi @corasaniti ,

Could you please confirm you have refreshed the cache 🔄 and cleared the browser cache as well? You can also try pulling the latest -dev image as I implemented some settings improvements and changes recently.

[corasaniti]

@jokob-sk
Cleared cashe from GUI and browser. Devices are displayed once but when I go back to home they disappear
PS: where do I find GUI settings to change the fields to display for device display.

[jokob-sk]

Thanks for confirming!

1. Could you please let me know what browser are you using? If you are not using Firefox or Chrome, could you please try one of those instead?
2. Are there any errors in the console of the browser?

I moved the columns setting into Settings -> UI Settings

[corasaniti]

Thanks for confirming!

1. Could you please let me know what browser are you using? If you are not using Firefox or Chrome, could you please try one of those instead?
   I use Chrome

2. Are there any errors in the console of the browser?
   Attacched console screen no errror but devices disappared

I moved the columns setting into Settings -> UI Settings
ok but how I change columng in device View?

[jokob-sk]

Thank you @corasaniti for the screenshots! Hummm, there are no errors, however other users on the dev branch (e.g. #766 ) seem not to have this issue. I just published a new image on the dev branch with a version/timestamp setting to determine if the app was upgraded/the backend has changed. Can you try pulling the latest image, opening the app in an incognito browser and posting your build timestamp? It should be equal to the one below:

[corasaniti]

@jokob-sk
Sure, I cleared cashe browser and force clear with the button from the GUI

This is my timestamp

But I can't change add/remove columns in devices view from settings. Dont see any button add/remove

After clear cache, devices are now visible

Thanks in advance
PC

[corasaniti]

@jokob-sk
I keep having problems with the latest build-dev

1. Missing device in device view (clean and forced cache browser)
   

2. Missing ADD/remove button in gui settings columns
   

I take this opportunity to ask for information on the status of the device.
Why do I see some devices marked offline with the "green offline" label and instead I see other devices marked online with the "grey online" label

Thanks

[jokob-sk]

Thanks for the feedback! I added 3 buttons and a better description to describe how to change that setting:

This should be in the-dev branch in about 15 min

[corasaniti]

@jokob-sk
Unfortunately the problem still exists with the latest dev build

The devices continue to NOT be visible. I see them the first time after I clear the cache but every time I return to the home page the devices disappear

Furthermore I do not see the complete ui settings section. I cannot see the entire complete section. There are only the buttons but I cannot perform any operation (see screen)

I love NetalertX but I have to note that in this last period it has become very complex.
Every user would like to have the features much simpler. This is my consideration
Thanks

[jokob-sk]

Hi @corasaniti,

Thanks a lot for the detailed information.

I really appreciate your ongoing feedback and help to make NAX better.

I only can spend 1-2 h on the project every couple of days so someone helping me test the dev branch is amazing. I also understand the frustration if something does not work. So I understand if you want to switch to the production branch or a different tool.

As you said it's a complex tool that covers a lot of use cases and that means there will always be a bug here and there. In the end I don't have a team, it's only me and a few amazing contributors.

Anyway, I just pushed some changes which hopefully fix some things. Please send me the browser dev console log screenshots if something doesn't and I'll try to fix it.

Thanks for the ongoing help.
J

[corasaniti]

@jokob-sk

Ok the UI settings now works perfectly.

I also understood how to simulate the error of missing devices in the device list.
I like to display ALL devices without pagination.

If I select from the combo "All" and then go to another page of the GUI, when I return to the device list I do NOT see the devices anymore.

If I select 10, 25 or another value in the combo, the devices appear.

Recap:
If I set "All" in the device view and go to another page, then I go back to the device list, they do not appear, I am forced to change the value from the combo to 10, 25 (or other) and reset "All", to make the devices appear.
No errors are shown in debug console. I hope I was helpful

Thanks in advance
PC

[jokob-sk]

Thanks a lot for the details!

I think I've found the issue and fixed the All display error.

I also improved the cache update to hopefully prevent this bug:

The new -dev image should be available in 15 min.

Thanks fo the ongoing support!

[corasaniti]

@jokob-sk
Hi, With latest dev build, everything seems to be working fine. I will monitor it for a few days.
Thanks for your patience
PC

[jokob-sk]

Glad to hear that and thanks for testing!

[jokob-sk]

Releasing -> closing

[corasaniti]

@jokob-sk
last branch DEV Unable to save setting
I have clean browser cache (opera and chrome) ad press clean cache butto in GUI

Thanks

[jokob-sk]

Hi @corasaniti - thanks a lot for the message! It should be fixed in the new image published in 10 minutes.

[corasaniti]

With Last DEV branch release. Chrome and Opera browser
Thanks

[jokob-sk]

Hi @corasaniti,

Thanks. I know of this. The dev branch will be unstable in the next few weeks. Thanks in advance for the patience.

J

[corasaniti]

@jokob-sk
Could you please let me know when the dev branch will be stable? I will avoid pulls until you let me know.
Thanks

[jokob-sk]

Sure thing. Thanks for the ongoing help! I'll let you know once I get closer to releasing.

[cvc90]

@jokob-sk Which available version works correctly without errors? I have tried the last two stable versions and the last 5 development versions and they do not work, they all give errors.

[corasaniti]

@jokob-sk
from Opera debug console.
Thanks

[jokob-sk]

Thanks for that!

Could you please post your debug output from app.log after you restart the application?

Please try the following:

1. Restart the application
2. Visit the Devices page
3. Observe the app.log (filter with graph)

It should look something like this:

Could you please also confirm:

4. No firewall is enabled and the port 20212 is NOT used by another application
5. If you access your <url>:20212/graphql it is accessible and the following message is shown:

6. Please confirm you have the latest version of the dev image

[corasaniti]

app.log (filter with graph)

14:56:29 [graphql_server] Starting on port ""
14:56:34 [graphql_server] Starting on port ""
14:56:39 [graphql_server] Starting on port ""
14:56:44 [graphql_server] Starting on port ""
14:56:49 [graphql_server] Starting on port ""
14:56:54 [graphql_server] Starting on port ""
08:02:40 [API] GRAPHQL_PORT or API_TOKEN is not set, will try later.
08:09:10 [graphql_server] Starting on port ""
08:09:10 [graphql_server] Starting on port ""
08:09:16 [graphql_server] Starting on port ""
08:09:21 [graphql_server] Starting on port ""
08:09:26 [graphql_server] Starting on port ""
08:09:31 [graphql_server] Starting on port ""
08:09:36 [graphql_server] Starting on port ""
08:09:42 [graphql_server] Starting on port ""
08:09:47 [graphql_server] Starting on port ""
08:09:52 [graphql_server] Starting on port ""
10:40:04 [API] GRAPHQL_PORT or API_TOKEN is not set, will try later.

No firewall is enabled and the port 20212 is NOT used by another application
No firewall and port available

If you access your :20212/graphql it is accessible and the following message is shown:
Impossibile raggiungere il sito --> "Unable to reach site"
I hid address because it is a public IP, but I tried with local IP with the same result
See screen

[jokob-sk]

Hi @corasaniti ,

That's great info. Can you please check if GRAPHQL_PORT and API_TOKEN are set in the Settings?

[corasaniti]

@jokob-sk

[jokob-sk]

Thanks! that is the issue. Let me try to fix it today/tomorrow and I will let you know once this is resolved. Thanks for the help!

[corasaniti]

@jokob-sk
I manually generated the tokenbut I get the same error.
Can I delete the generated token?
Thanks

[jokob-sk]

Once you generate the token you probably need to restart the application and clear the cache. But yes, you can delete it.

[cvc90]

Hi @jokob-sk, with the latest dev build it works again! 😄

[jokob-sk]

Oh nice - hope I didn't break it with the latest 2 changes 😅

[cvc90]

Ok, I found a small error, in the devices menu the urls fail with the reverse proxies... but in the other menus they don't seem to fail, could you look at it?

Use relative URLs and not absolute URLs

The 5 links in the "Devices" submenu

[jokob-sk]

Could you please post screenshots and highlight what is broken, unsure what you mean as I don't use reverse proxies.

[jokob-sk]

Thanks - just pushed a fix hopefully

[cvc90]

I just saw the PR of the solution and everything seems correct! I'm going to try the new build and let you know.

UPDATE: It has been tested and is now fixed.

[corasaniti]

@jokob-sk
Nothing, not even with the latest DEV build the graphql server problem has been solved

DataTables warning: table id=tableDevices - Request failed (GraphQL server might be down). URL: 0.0.0.0:20212/graphql Error: Failed to connect to 0.0.0.0 port 20212 after 0 ms: Could not connect to server

[cvc90]

@corasaniti When you create the docker do you use?

-e APP_CONF_OVERRIDE=20212

I recommend not using it, it depends on how it sometimes seems to fail when starting with the option.

[corasaniti]

@jokob-sk I use docker-compose

version: "3"

services:
  netalertx:
    container_name: netalertx-dev
    image: jokobsk/netalertx-dev
    ports:
      - "20211:20211"
      - "20212:20212"
    dns:
      - 192.168.2.1
    network_mode: "host"
    restart: unless-stopped
    volumes:
      - /home/pi/docker/netalertx/config:/app/config
      - /home/pi/docker/netalertx/db/:/app/db
      - /home/pi/docker/netalertx/log/:/app/front/log
    environment:
      - TZ=Europe/Rome
      - HOST_USER_ID=1000
      - HOST_USER_GID=1000

[cvc90]

@jokob-sk I use docker-compose

version: "3"

services:
  netalertx:
    container_name: netalertx-dev
    image: jokobsk/netalertx-dev
    ports:
      - "20211:20211"
      - "20212:20212"
    dns:
      - 192.168.2.1
    network_mode: "host"
    restart: unless-stopped
    volumes:
      - /home/pi/docker/netalertx/config:/app/config
      - /home/pi/docker/netalertx/db/:/app/db
      - /home/pi/docker/netalertx/log/:/app/front/log
    environment:
      - TZ=Europe/Rome
      - HOST_USER_ID=1000
      - HOST_USER_GID=1000

It seems to be correct, you could check if you have the GRAPHQL_PORT and API_TOKEN variables in the app.conf file

If you don't have them, add them and restart

GRAPHQL_PORT=20212
API_TOKEN='xxxxxxxxxxxx'

[jokob-sk]

@corasaniti can you please:

• stop the container
• remove the container
• remove all unused images
• rebuild the container
• open the link in an incognito window

[corasaniti]

@jokob-sk
In a browser "incognito mode" window it works perfectly. And yet I have cleared the browser cache.
How is this possible?

[jokob-sk]

Glad to hear that! The browser caches files so if you don't force refresh it (usually shift + reload button) it might use out of date code files.