The Joyous Employee Experience Genome

An open sourced set of about 25 questions to measure employee experience (across the realms of culture & environment, fairness & inclusion and well-being), employee engagement and eNPS. The questions can be used in both annual surveys or pulse surveys.

Project Goals

1. Build a single question set that can be used comparably across multiple organizations in multiple countries, eventually possibly providing benchmarking. Questions must be in plain language that is jargon free and understandable across diverse employees in diverse industries. Ensure that the questions work for "non-office-based" employees.
2. Explore a simple causal hypothesis: employee experience -> employee engagement -> business performance.
3. The question set needs to work in multiple delivery mechanisms, including via one-off complete surveys and split over frequent (weekly) delivery via pulse survey.
4. The question set should provide data both numeric scores as well as stimulate dialog and capture freeform comments.
5. Test the hypothesis that the questions themselves can positively influence employee and management behavior.
6. Utilize both the best science available in the field, as well as practical experience from HR practitioners and other people management thought leaders.

Using the questions

The question set and accompanying research can be downloaded in PDF version here. (Due to file size this is restricted to desktop download).

Anyone is free to use the question set, as well as modify it, translate it, or incorporate it in other works. The full license details can be found here. While attribution is not required to use this work, we would appreciate a mention if this work is used in any commercial or public situation.

Usage examples

The question set can be used in either a one-off complete employee survey (like an annual staff survey) or spread week by week as a pulse survey. For a one-off survey it can be populated into any popular survey tool (like Survey Monkey). For a pulse survey we recommend Joyous.

Release History

• 1.0
  • Renamed to Employee Experience Genome for version 1.0.
• 0.1.0
  • The first proper release - being utilized in beta test employers.
• 0.0.1
  • Work in progress

Meta

Twitter: @joyousHQ

LinkedIn: Joyous Labs

Facebook: Joyous Labs

Distributed under the CC0-1.0 license. See LICENSE for more information.

Contributing

We love our contributors. If you would like to be a part of the ongoing development of this project please email us.

Some contribution suggestions:

• Translation into other languages.
• Refinement of question language to work in all work environments.
• Creation of a deeper causative hypothesis that links employee experience, organizational mood, employee experience and business outcomes.
• Work on measurement scales.
• Work on summary measures of engagement, mood, and experience.
• Developing deeper modeling of employee experience.
• Suggestions on how to deliver surveys and introduce these ideas to employees and leaders.

...as well as any practical input from HR practitioners, academics and other management thought leaders.