KAA-1669: Jira flow - new page. [master] #1441
Conversation
|
|
||
| ## When to create issues | ||
|
|
||
| To decide whether you should create a Jira issue, use [Kaa Stack Overflow](http://stackoverflow.com/questions/tagged/kaa) to consult with Kaa team and find out whether your issue: |
There was a problem hiding this comment.
Well, that's not what Stack Overflow is for. Users are expected to create Jira issues whenever they believe they have found a bug or have a feature request. Though, they should search the Jira to find out if the issue already exists first.
| | Description | Provide a meaningful description of the issue with all the details you find relevant. Describe the steps to reproduce the issue, and the environment in which you found it. In general, feel free to share any information you think is related to the issue. See also [Issue types](#issue-types) for specific information to be provided depending on the issue type. | | ||
| | Attachment | Feel free to attach images, documents and other files you think can help understand the issue-related information. | | ||
|
|
||
| >**NOTES:** Please do not fill any other fields, they will be managed by the Kaa team members. |
There was a problem hiding this comment.
Why not forbid that on permission level?
There was a problem hiding this comment.
Agreed. Will talk to Jira admin.
There was a problem hiding this comment.
As discussed with Jira admin, these permissions will be configured after we migrate to Jira 7 which is planned to be done at the end of the current sprint.
| ## Working on issues | ||
|
|
||
| After you submitted an issue, it will appear in the selected project space for the Kaa team members to spot. | ||
| The work on the issue can begin after the team lead included it in a sprint and a person is assigned to the issue. |
There was a problem hiding this comment.
This section ignores the fact that any user can work on the issue (not team members only)
| @@ -18,15 +18,15 @@ We would love to see you mastering the Kaa source code; however, writing code is | |||
| Feel free to use all of the contribution options: | |||
|
|
|||
| - Join [Kaa Stack Overflow](http://stackoverflow.com/questions/tagged/kaa) to find answers to common user questions, ask your own Kaa-related questions, and help others in the community. | |||
| - Use [Jira](http://jira.kaaproject.org/browse/KAA/) to provide feedback, make features and functionality suggestions, and help other community members. | |||
| - Use [Jira](http://jira.kaaproject.org/) to provide feedback, make features and functionality suggestions, and help other community members. | |||
There was a problem hiding this comment.
Add a link to Jira flow here, too. (As it is not limited to contributing to the source code.)
| You may want to send some Kaa error logs to help resolve an issue. | ||
| To do this: | ||
|
|
||
| 1. [Change the log level for the Kaa service to “TRACE”]({{root_url}}Administration-guide/Troubleshooting/#how-to-change-the-service-logging-level). |
There was a problem hiding this comment.
Doesn't redirect to the specific section of the documentation.
|
|
||
| 1. [Change the log level for the Kaa service to “TRACE”]({{root_url}}Administration-guide/Troubleshooting/#how-to-change-the-service-logging-level). | ||
|
|
||
| 2. [Clear the Kaa logs]({{root_url}}Administration-guide/Troubleshooting/#how-to-clear-the-kaa-logs). |
|
|
||
| 3. Reproduce your issue. | ||
|
|
||
| 4. [Download the Kaa logs from the Sandbox]({{root_url}}Administration-guide/Troubleshooting/#how-to-download-the-kaa-logs-from-the-sandbox). |
No description provided.