- 🔭 I love coding and have been coding as a hobby for the past 3 years. I teach young kids coding on weekends mainly Scratch and basic python programming.
- 🌱 I’m currently learning Full Stack Web Development and working with as a casual with www.greenexcrypto.com as a front-end developer
- 🤔 I’m looking to start my career as a Full Stack Web Developer.
- 📫 How to reach me: kashpateltech@gmail.com
- 😄 A little about me... I love travelling and trying out new cuisines. I am a foodie with a sweet tooth. Furthermore, I also like trade forex, crypto and love sharing my knowledge. I love to read and reasearch. I read biographies, fictional novels and much more.
As a full-stack (MERN) developer, I possess the following techni skills such as HTML, CSS, JAVASCRIPT, BOOTSTRAP, NODEJS, API, JSON, LOCAL STORAGE, REACT, MongoDB, SQL and much more. Other computer skills include Salesforce, Microsoft Word, Excel, Powerpoint, Outlook Tableau. NON-TECHNICAL SKILLS include Customer service Extensive knowledge of Private Health Insurance, People skills, Interpersonal skills, Team Leading and Managing.
I’m currently working with HCF (Hospital Contributions Fund). I have had extensive experience in Customer Service, Retention and Sales starting my career with HCF in 2010 as an inbound customer service specialist.Since then I have advanced through progressively more responsible positions in both the Retention and Sales Team. During my tenure, I have developed exceptional analytical and research skills in analyzing and researching strengths and weaknesses of our competitors’ products as compared to the new HCF product suite.
I have demonstrated my problem solving ability as retention specialist by possessing exceptional product knowledge, HCF processes and systems (Salesforce, JIRA and Confluence), designed the retention script for staff and thereby streamlining the retention call flow for optimal member experience.In addition, in my recent role as web chat sales representative, I have been responsible for reporting, identifying HCF website visitors’ trend starting from the landing page up until the end of joining process. In addition, I have also worked a tester, created test scenraio for the sales flow and performed a robust testing of each step of the sales process as part of the entire entire CRM system overhaul. These are just a few examples of my accomplishments and contributions.