Update contributing and README with new support scheme

.github/ISSUE_TEMPLATE/config.yml

@@ -1,11 +1,8 @@
 blank_issues_enabled: false
 contact_links:
-  - name: Slack organisation
-    about: Come chat with the community!
+  - name: Suggest a new feature
+    about: Feature request, enhancement idea, new functionality? Open a discussion!
+    url: https://github.com/kedro-org/kedro/discussions/new?category=idea
+  - name: Ask for help
+    about: Come chat with the community in Slack!
     url: https://slack.kedro.org/
-  - name: Documentation
-    url: https://kedro.readthedocs.io/en/stable/
-    about: To learn more about how Kedro works
-  - name: Website
-    url: https://kedro.org/
-    about: Learn about features, project examples and our demo

.github/ISSUE_TEMPLATE/doc-improvement.md

@@ -6,10 +6,10 @@ labels: 'Component: Documentation'
 ---
 
 ## Description
-<!-- Short description of the improvement suggestion. -->
+<!-- Short description of the improvement suggestion -->
 
 ### Documentation page (if applicable)
 <!-- https://docs.kedro.org/en/stable/... -->
 
 ## Context
-<!-- Extra context. -->
+<!-- Extra context -->

CONTRIBUTING.md

@@ -6,6 +6,8 @@ We welcome any and all contributions to Kedro, at whatever level you can manage.
 
 You can find the Kedro community on our [Slack organisation](https://slack.kedro.org/), which is where we share news and announcements, and answer technical questions. You're welcome to post links to any articles or videos about Kedro that you create or find, such as how-tos, showcases, demos, blog posts or tutorials.
 
+## Share something you've done
+
 We also curate a [GitHub repo that lists content created by the Kedro community](https://github.com/kedro-org/awesome-kedro). If you've made something with Kedro, simply add it to the list with a PR!
 
 ## Contribute to the project
@@ -15,6 +17,7 @@ There are quite a few ways to contribute to Kedro, such as answering questions a
 Take a look at some of our [contribution suggestions on the Kedro GitHub Wiki](https://github.com/kedro-org/kedro/wiki/Contribute-to-Kedro)!
 
 ## Join the Technical Steering Committee
+
 Kedro is an incubating project in [LF AI & Data](https://lfaidata.foundation/), a sub-organisation within the Linux Foundation that focuses on open innovation within the data and AI space.
 
 The project is governed by a group of maintainers, known as the Technical Steering Committee (TSC); read more about the structure of our TSC in our [Technical Charter](./kedro_technical_charter.pdf).

README.md

@@ -86,6 +86,14 @@
 
 The [Kedro product team](https://docs.kedro.org/en/stable/contribution/technical_steering_committee.html#kedro-maintainers) and a number of [open source contributors from across the world](https://github.com/kedro-org/kedro/releases) maintain Kedro.
 
+## Get support
+
+To get support, we recommend you to join our [Slack workspace](https://slack.kedro.org/) and write a message in the `#questions` channel. Alternatively, you can [open an issue](https://github.com/kedro-org/kedro/issues/new?assignees=&labels=Issue%3A+Bug+Report&template=bug-report.md) on GitHub directly.
+
+## Suggest a new idea
+
+We use [GitHub Discussions](https://github.com/kedro-org/kedro/discussions) to discuss about possible ideas for improvement, new features, feature requests, and such. If you have a suggestion, feel free to [open a new discussion](https://github.com/kedro-org/kedro/discussions/new?category=idea).
+
 ## Can I contribute?
 
 Yes! We welcome all kinds of contributions. Check out our [guide to contributing to Kedro](https://github.com/kedro-org/kedro/wiki/Contribute-to-Kedro).