improve issue template

.github/ISSUE_TEMPLATE/general-report.md

@@ -1,15 +1,41 @@
----
 name: General report
 about: Create a report to help us improve
 title: ''
 labels: ''
 assignees: ''
----
-
-Before creating a new issue, make sure you had a look at the [official documentation](https://grobid.readthedocs.com). For specific questions, you can try the [Mendable Q/A chat](https://www.mendable.ai/demo/723cfc12-fdd6-4631-9a9e-21b80241131b) (**NOTE**: This is rather experimental, if not sure, make sure you double-check using the official documentation.)
-
-- What is your OS and architecture? Windows is not supported and Mac OS arm64 is experimentally supported. For non-supported OS, you can use Docker (https://grobid.readthedocs.io/en/latest/Grobid-docker/)
-
-- What is your Java version (`java --version`)? 
-
-- In case of build or run errors, please submit the error while running gradlew with ``--stacktrace`` and ``--info`` for better log traces (e.g. `./gradlew run --stacktrace --info`) or attach the log file `logs/grobid-service.log` or the console log. 
+assignees:
+- type: markdown
+  attributes:
+  value: |
+  Thanks for taking the time to fill out this bug report! Before creating a new issue, make sure you had a look at the [official documentation](https://grobid.readthedocs.com) or with the **experimental** [Mendable Q/A chat](https://www.mendable.ai/demo/723cfc12-fdd6-4631-9a9e-21b80241131b). **NOTE**: the suggested method of running grobid is through Docker (https://grobid.readthedocs.io/en/latest/Grobid-docker/).
+- type: input
+  id: os
+  attributes:
+  label: Operating System and architecture (arm64, amd64, x86, etc.)
+  description: Please remember that Windows is not supported and Mac OS arm64 is still experimental.
+  validations:
+  required: false
+- type: input
+  id: java
+  attributes:
+  label: What is your Java version
+  description: `java --version`
+  validations:
+  required: false
+- type: logs
+  id: java
+  attributes:
+  label: Log and information
+  description: In case of build or run errors, please submit the error while running gradlew with ``--stacktrace`` and ``--info`` for better log traces (e.g. `./gradlew run --stacktrace --info`) or attach the log file `logs/grobid-service.log` or the console log.
+  validations:
+  required: false
+- type: textarea
+  id: what-happened
+  attributes:
+  label: 
+  description: Please give us any information that could be of help 
+  placeholder: Tell us what you see!
+  value: ''
+  validations:
+  required: false
+