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improve issue template (#1174)
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lfoppiano committed Sep 29, 2024
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46 changes: 36 additions & 10 deletions .github/ISSUE_TEMPLATE/general-report.md
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---
name: General report
about: Create a report to help us improve
title: ''
labels: ''
assignees: ''
---

Before creating a new issue, make sure you had a look at the [official documentation](https://grobid.readthedocs.com). For specific questions, you can try the [Mendable Q/A chat](https://www.mendable.ai/demo/723cfc12-fdd6-4631-9a9e-21b80241131b) (**NOTE**: This is rather experimental, if not sure, make sure you double-check using the official documentation.)

- What is your OS and architecture? Windows is not supported and Mac OS arm64 is experimentally supported. For non-supported OS, you can use Docker (https://grobid.readthedocs.io/en/latest/Grobid-docker/)

- What is your Java version (`java --version`)?

- In case of build or run errors, please submit the error while running gradlew with ``--stacktrace`` and ``--info`` for better log traces (e.g. `./gradlew run --stacktrace --info`) or attach the log file `logs/grobid-service.log` or the console log.
assignees:
- type: markdown
attributes:
value: |
Thanks for taking the time to fill out this bug report! Before creating a new issue, make sure you had a look at the [official documentation](https://grobid.readthedocs.com) or with the **experimental** [Mendable Q/A chat](https://www.mendable.ai/demo/723cfc12-fdd6-4631-9a9e-21b80241131b). **NOTE**: the suggested method of running grobid is through Docker (https://grobid.readthedocs.io/en/latest/Grobid-docker/).
- type: input
id: os
attributes:
label: Operating System and architecture (arm64, amd64, x86, etc.)
description: Please remember that Windows is not supported and Mac OS arm64 is still experimental.
validations:
required: false
- type: input
id: java
attributes:
label: What is your Java version
description: `java --version`
validations:
required: false
- type: logs
id: java
attributes:
label: Log and information
description: In case of build or run errors, please submit the error while running gradlew with ``--stacktrace`` and ``--info`` for better log traces (e.g. `./gradlew run --stacktrace --info`) or attach the log file `logs/grobid-service.log` or the console log.
validations:
required: false
- type: textarea
id: what-happened
attributes:
label:
description: Please give us any information that could be of help
placeholder: Tell us what you see!
value: ''
validations:
required: false

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