Klarna Order Management App for Salesforce Commerce Cloud

Overview

The Klarna OMS App integrates Salesforce Order Management System (OMS) with Klarna payment solutions. It offers pre-built templates and flows for efficient order handling.

Key Features

• Pre-built Flows: Create, cancel, and return orders with ease.
• Invocable Actions: Update order amounts and cancel orders.
• Payment Gateway Integration: Includes KLA_KlarnaAdapter for fund captures and refunds.
• Klarna-specific Subflows: Simplify cancel orders and release unused funds.

Installation Steps

1. Setup Requirements:

   • Klarna SFCC Cartridge installed.
   • OMS enabled and orders flowing into SFOMS.
   • Enable OMS in B2C Commerce Business Manager.

2. Install Code:

   • Clone the repository and authorize your org.
   • Deploy with sfdx force:source:deploy -p force-app --targetusername sandboxOrg.

3. Configure:

   • Set up Named Credential and Payment Gateway.
   • Update permissions for kpOrderID and lineItemJSON.
   • Reactivate the B2C Commerce Connection.

Deployment to Production

Promote from sandbox to production using Change Sets or Salesforce CLI. For details, see the Salesforce Deployment Guide.

Documentation

• Klarna Order Management for Salesforce Commerce Cloud
• Salesforce Order Management Flows

Support

For assistance, email commercecloud@klarna.com or check Klarna's status at status.klarna.com.