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Version 10.39 removes inverter even if it is just turned off #254

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Bucket1616 opened this issue Jun 15, 2024 · 14 comments
Open

Version 10.39 removes inverter even if it is just turned off #254

Bucket1616 opened this issue Jun 15, 2024 · 14 comments

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@Bucket1616
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After upgrading to v10.39, our inverter tile for our MultiPlus pair disappears after it is turned off.
Given the standby current of the inverter pair, we routinely power off inverter pair off to save power. In prior versions, the tile would indicate “Off”, but still be present and clickable so that we could easily turn back on when needed.
With the tile now disappearing, turning the inverter on is nowhere near as easy as it was prior to this update.
Can you please consider correcting traía so that it can remain present after being switched off, but never show up if an inverter was never present to begin with? Thanks!
P.S. Though not ideal, even having the software remember inverter presence the first time it is powered on would be acceptable. Meaning that upon rebooting with the inverter off, the tile would not show, but as soon as it is powered it would appear and not disappear. Just a thought in case it is hard to do otherwise.

@kwindrem
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Thanks for reporting. This was not the behavior I had planned when someone asked if I could hide the inverter tile for systems that don't have one. I'll look into this.

@Bucket1616
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Bucket1616 commented Jun 15, 2024 via email

@kwindrem
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v10.41 was just released that should fix this.

Note that there's a bug in Victron code that doesn't fully detect the presence of the multi if it is switched off when the GX device boots. This causes the On/Off/Chg/Inv indicator GuiMods adds to the Multi tile to be blank but you can still get to the details page to turn the inverter on.

@Bucket1616
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Bucket1616 commented Jun 16, 2024 via email

@Bucket1616
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I think there may still be a lingering bug. The inverter disappeared after a few days. I created a video to show you what I am seeing. I also point out another bug with the tank level display at the bottom of the flow page. https://drive.google.com/file/d/1A4Jm1JQ-T9Q9dZLzNXVgtkXOiNy3ildF/view?usp=drivesdk
You’ll probably want to open a separate issue for that.

Let me know if there is anything I can do to help you debug either.

Mike

@kwindrem
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I see you are using the DC or AC coupled flow overview. Does the same Multi disappearance show in the GuiMods Simple display? That will help track down the issue.

Regarding the tanks: see if these blank tanks are showing up in the device list. If so, this indicates a tank that was detected but is no longer connected, or possibly reconnected as a second device. My code builds the tanks and temps based on what is on dbus which is also what shows up in the device list. Another check would be to go to the device list then back to the overview page. This will rebuild the list of tanks and temps.

@Bucket1616
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I changed the display setting to 'simple' and the inverter block was still not present. Once in Simple mode, I then turned off the inverter and the invertor block remained, showing as 'off', for about 5 seconds, and then the inverter block, and AC loads and shore-power blocks all dis-appeared. In summary, the behavior seems to be the same regardless of if in 'Simple' or 'DC Coupled' display mode.

As to the tanks, they are still being seen; they are from a Yacht Devices 4 in 1 module. If you look at the linked video, you will see that one of the missing tanks display attempts to be shown when I drag the display to the left. It seems to indicate that it is still there and may be a rendering issue? That being said, I did have to replace that Yacht Devices device, which residual tanks remembered somewhere in the Victron OS. When I replaced the device, the current tanks now show up at device #'s 9, 10, 11, 12, which causes they to display in the wrong order and they sort alphabetically, where 10, 11 and 12 come before 9 (because it is not 09). Searching online has not allowed me to discover how to clear-out the remembered, past devices. Not sue if there is anything to that piece of information, but wanted to make sure you have as much information to work with as possible.

Please let me know how I can next help,
Mike

@drtinaz
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drtinaz commented Jun 22, 2024

I changed the display setting to 'simple' and the inverter block was still not present. Once in Simple mode, I then turned off the inverter and the invertor block remained, showing as 'off', for about 5 seconds, and then the inverter block, and AC loads and shore-power blocks all dis-appeared. In summary, the behavior seems to be the same regardless of if in 'Simple' or 'DC Coupled' display mode.

As to the tanks, they are still being seen; they are from a Yacht Devices 4 in 1 module. If you look at the linked video, you will see that one of the missing tanks display attempts to be shown when I drag the display to the left. It seems to indicate that it is still there and may be a rendering issue? That being said, I did have to replace that Yacht Devices device, which residual tanks remembered somewhere in the Victron OS. When I replaced the device, the current tanks now show up at device #'s 9, 10, 11, 12, which causes they to display in the wrong order and they sort alphabetically, where 10, 11 and 12 come before 9 (because it is not 09). Searching online has not allowed me to discover how to clear-out the remembered, past devices. Not sue if there is anything to that piece of information, but wanted to make sure you have as much information to work with as possible.

Please let me know how I can next help,
Mike

To remove old devices, you should see 'remove disconnected devices' or something along those lines in the devices list (main menu screen). If you disconnect the tanks module and then delete all disconnected devices, when you reconnect the tank module it may then reassign the 4 tanks to the first available device numbers which should be the original numbers from the old tank module as long as you haven't added new devices since then.

As for the tanks not being in the correct order, you can go into the individual tank setup and assign a custom name and this might reorder them.

@Bucket1616
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Bucket1616 commented Jun 23, 2024 via email

@kwindrem
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The tanks display in the overview pages builds the tiles based on what services are reported by dbus.

It is possible your tank system is registering tanks on dbus that are not active. If after you remove disconnected devices you still see tank services in the device list then that's most likely what is going on and there really is not anything I can do about it.

@kwindrem
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I released v10.47 which has some additional changes to show/hide the multi icon. I found a typo that was showing/hiding on the incorrect parameter. I also changed when I rediscover devices. Previously this was only done when switching to the overview page from the Menu pages. Swiping between overviews or going to and returning from a detail page did not do a refresh. Now the refresh is done any time the overview goes active (swiping between overviews, returning from a details page).

@kwindrem kwindrem reopened this Jun 23, 2024
@Bucket1616
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Bucket1616 commented Jun 23, 2024 via email

@kwindrem
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I've looked over my tanks code and don't see why this might be happening with the other two pages displaying tanks properly. My flow overviews use the same code as the mobile overview.

If you can send me the log files when you are seeing this problem there might be a clue there. If you have ssh access, the log of interest is for the GUI:

/data/log/gui/current
or
/data/log/start-gui/current
depending on your firmware version

Please zip the file then post here.

Use the package manager backup settings to removable media and you'll find a logs.zip file. Post that here.

Also firmware version and GuiMods version.

@Bucket1616
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Bucket1616 commented Jun 24, 2024 via email

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