Customer Backend: Confirmation Flag is being overwritten by save of the Customer

[EliasKotlyar]

Customer Backend: Confirmation Flag is being overwritten by save of the Customer

Preconditions

Current Development Version of Magento(appears in any Version)

Steps to reproduce

1. Register a Customer trough the Frontend. Customer should get an Confirmation Email with a link to confirm his Account. Do not use the link yet.
2. Go to Admin Panel, and save the Customer

Expected result

The Customer could use the link in the email to finish his registration

Actual result

The Email Link is broken, and the customer is automatically "registered"

Why this error occurs?

The Customer-Save-Controller in the Backend(Adminhtml) will fill the "confirmation" flag with a void value. The Value is actually extracted from the post-request, but there is no form-element which will pass any value to it. The "confirmation" flag will be saved in the database overriding the value which is needed to finish the registration.

[okorshenko]

Hi @EliasKotlyar Issue is not reproducible. Please, see the comment in PR.

[okorshenko]

hi @veloraven Did you verified this issue? Is it reproducible?

[EliasKotlyar]

Hello okorshenko,

Here is a video for reproducing the issue:
https://www.youtube.com/watch?v=LCUUJbUV8Ig&feature=youtu.be

Greetings
Elias

[okorshenko]

Hi @EliasKotlyar
Thank you for provided video. I see the issue exists on your installation.
I will send this issue to QA department one more time for re-verification. Could you please provide more details about your environment:

• PHP version
• Web server
• Magento edition (CE/EE) (I saw latest CE commit, but may be you have EE on top)
• Additional modules (if any)
• Any changes in store config (non default values)
• Additional stores/websites or any other created entities
• Sample data: installed or not

[EliasKotlyar]

Hello okorshenko,

• PHP version
  PHP Version 7.0.18-0ubuntu0.17.04.1
• Web server
  Apache 2
• Magento edition (CE/EE) (I saw latest CE commit, but may be you have EE on top)
  I am using only CE.
• Additional modules (if any)
  No, its completely clean. I installed it yesterday.
• Any changes in store config (non default values)
  Only the Flag in "Require Emails Confirmation" which i turned to yes.
  Its in the Config under Customer->Create-New-Account Option
• Additional stores/websites or any other created entities
  No
  *Sample data: installed or not
  No sample data installed.

If its a Browser dependent issue: I am using FireFox 54(64Bit).

Greetings
Elias

[okorshenko]

Thank you @EliasKotlyar for provided information. 👍

[okorshenko]

Hi @EliasKotlyar
We got a report from QA department. This flow was tested on 4 different environments by different QA engineers. Unfortunately we can not reproduce the issue.
We will keep this issue as Open. We have your video that demonstrates incorrect behavior. We will provide detailed information about testing flow soon.
Thank you

[vherasymenko]

@EliasKotlyar Hi. I Tried reproduce your bug, but without success.

Steps which I execute:

1. Install clean Magento from develop branch
2. After install run commands:

• php bin/magento cron:run
• php bin/magento indexer:reindex
• php bin/magento cache:flush

3. In admin side change config "Customer->Create-New-Account Option->Require Emails Confirmation" set to "Yes"
4. On latest develop branch Magento need repeat steps described in step №2
5. On Frontend side register new customer
6. Then in Admin side open created customer and click "Save"

Actual Result: Status of customer is still "Confirmation required" (And it` correct behavior)

Were executed many variations of installations:

1. Install Magento from develop branch, then downgrade version to 2.1-develop, then upgrade to latest develop.
2. Install Magento from 2.1-develop and then upgrade to develop branch.
3. Install Magento on clean DB, and DB with some data.
4. Install Magento with sample data.
5. Install Magento and try reproduce described steps without run cron:run etc.

Thanks for Your attention.

[sdzhepa]

Hello @EliasKotlyar

We spend some more time and tried to reproduce this issue again.
Was performed several attempts to repro on several commits(starting from 1st of Jun and ending with latest up to date code )
Each iteration was based on provided steps:

• Clear CE installation (using WEB install wizard)
• All Magento settings in default mode(as after installation), except Require Emails Confirmation" set to "Yes"
• Magento has NO any entities(like products/customer/categories/websites etc) on start
• Go to Storefront and create new customer by clicking "Create an Account" link in the top of the Home page
• Perform reindex from bash: php bin/magento indexer:reindex
• Go to Admin Panel open and save customer

Result: Issue cannot be reproduced

possible reasons/ideas why it occurs

• Posible there is some crucial precondition/action that was missed in steps. I see Your customer ID = 2 and it means that, probably, was/were some action with customer ID = 1
• Issue depends on unexpected merge/git pull/upgrade action when you update code base

Could you pls re-check this issue on the latest Magento code based on clear "git cloned" code

[okorshenko]

Thank you @sdzhepa for additional research.

[magento-team]

Internal ticket to track issue progress: MAGETWO-69297

[magento-engcom-team]

@EliasKotlyar thank you for your report.
The fix for this issue is already available in release 2.2.0