Magento 2.2.0rc23: Customer Grid Indexer not working

[jhruehl]

The Customer Grid Indexer doesn't work, when reindexing via CLI.

Preconditions

local - Docker Container:

1. PHP 7.0 and 7.1 (default)
2. MySQL 5.5.5-10.1.25-MariaDB
3. Magento 2.2.0rc23

Steps to reproduce

1. Manage to upgrade your store via composer from 2.1.7 to 2.2.0rc23 (good luck here!)
2. Run setup:upgrade and fix all problems, which occur during the process until it runs without problems
3. Run reindex of Cutomer Grid (indexer:reindex customer_grid) via CLI command

Expected result

1. At this stage only problems occuring, which are caused by plugins from extern modules using deprecated functions, classes, etc.)

Actual result

[VoidWalker]

Same issue on 2.1.8 and 2.1.7

[magento-engcom-team]

@jhruehl thank you for your report. Unfortunately, we can't guarantee that 3-rd party modules will work with newest Magento versions correctly if they depend on internal Magento code and not on code which marked with @api.
Our team works hard on keeping further Magento versions from incompatible changes, but that's not always possible. If you'd like to update your issue, please reopen it.

[jhruehl]

Nonsense. There is no third party module involved. Checked it by deactivating them all. And even the stack trace makes it quite obvious that its not a third party module. And the Customer Grid Indexer works just fine until updating to 2.2.0rc3.0.

So my guess is that you changed the Customer Grid Reindexer process in a way and forgot about Customer Attributes, which have the 'visible in grid' option set. Because that is the most probable reason why the Customer Grid Indexer calls the Attribute Handler.

[orlangur]

@jhruehl yeah, I was wondering how it is identified as a third-party module issue from the screenshot as well. Is the issue still reproducible for you on latest 2.2.0-preview branch?

[jhruehl]

@orlangur Yes, it is. But I'm going to try to reproduce it now in our vanilla m2.2.0rc3 store test server by adding a customer attribute with 'visible in grid' set to yes.

[jhruehl]

Sadly I couldn't reproce the Cutomer Grid Indexer problem with just adding the same attribute to the vanilla store we have already implemented. So I need to investigate further by debugging. But it could be that the massive difference between our productive customer data (where some incoherence snuggled in over the years) and the few (actually two customers), which are set in the vanilla installation.

[VoidWalker]

There is a patch for this problem MDVA-4538_EE_2.1.4_v2
Which you can request through partner portal

[orlangur]

@VoidWalker EE_2.1.4 does not seem to be suitable for 2.2.0rc23. I believe such an old patch (2.1.4 - 2.1.9) is already included in 2.2.0.

[jhruehl]

I was actually able to reproduce it in our vanilla m2.2.0rc3.0 store. In my first run, I didn't set 'is_used_in_grid'. Going to open a new Issue, because otherwise it probably gets ignored.

[orlangur]

@jhruehl could you check the latest 2.2.0-preview please? I'll reopen an issue for you if reproducible.

[jhruehl]

@orlangur Isn't the 2.2.0rc3.0 Version the latest Preview?