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[2.1.10] Mini-cart still shows items after checkout is complete. #12504

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aeu opened this issue Dec 1, 2017 · 11 comments
Closed

[2.1.10] Mini-cart still shows items after checkout is complete. #12504

aeu opened this issue Dec 1, 2017 · 11 comments
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Fixed in 2.3.x The issue has been fixed in 2.3 release line Issue: Cannot Reproduce Cannot reproduce the issue on the latest `2.4-develop` branch Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Issue: Format is not valid Gate 1 Failed. Automatic verification of issue format is failed Issue: Ready for Work Gate 4. Acknowledged. Issue is added to backlog and ready for development Reproduced on 2.1.x The issue has been reproduced on latest 2.1 release

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@aeu
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aeu commented Dec 1, 2017

After an order is placed and the user is presented the success page, the cart icon in the header still shows product count, and the minicart still has items in it.

This is has been reported here before, and has been marked as fixed, but I am still seeing this in 2.1.10. (PHP 7, Centos 7, Apache, MariaDB).

This is reproducible 100% just by placing a test order.

screen shot 2017-11-30 at 9 13 26 pm

@magento-engcom-team magento-engcom-team added the Issue: Format is not valid Gate 1 Failed. Automatic verification of issue format is failed label Dec 1, 2017
@okorshenko
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okorshenko commented Dec 1, 2017

Hi @aeu
Please provide a link to the previous report and add detailed steps to reproduce and store configuration
Thank you

@aeu
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aeu commented Dec 1, 2017

Hi @okorshenko

Here's a few. In the last link it was marked as fixed in 2.2.0 and 2.1.9 but I'm seeing it in 2.10.

2016 - #4969
2016 - #5807
Said that wasn't going to be in 2.1.8 - #10050
Marked as merged - https://www.codacy.com/app/vrann/magento2/pullRequest?prid=733533
Marked as fixed - 2.2.0 and 2.1.9 - #5621

To reproduce all you have to do is add a product to the cart, and step through normal checkout (I did pay by check). Store config is M2 2.1.10 with the default Luma theme, running on CentOS 7.3 and PHP 7.

@d10nZ
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d10nZ commented Dec 1, 2017

the bug is reproduced on 2.1.9
"detailed steps to reproduce" : just place order with PayPal Express (Sandbox mode is enough)

  1. Login with existing Customer account;
  2. Put any product into Shopping Cart;
  3. Go to Checkout Page
    ....
  4. choose PayPal ... enjoy the process

As a result: the success Page with not cleared Quote

screenshot at 2017-12-02 02-12-06

@magento-engcom-team magento-engcom-team added 2.1.x Issue: Ready for Work Gate 4. Acknowledged. Issue is added to backlog and ready for development Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Reproduced on 2.1.x The issue has been reproduced on latest 2.1 release labels Dec 4, 2017
@magento-engcom-team
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@aeu, thank you for your report.
We've created internal ticket(s) MAGETWO-84948 to track progress on the issue.

1 similar comment
@magento-engcom-team
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@aeu, thank you for your report.
We've created internal ticket(s) MAGETWO-84948 to track progress on the issue.

@Styopchik
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reproduced on 2.2.1

@okorshenko okorshenko removed the 2.1.x label Dec 14, 2017
@nitin-bc
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nitin-bc commented Jan 7, 2018

I am looking through this issue. #MM18IN

@magento-engcom-team
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@nitin-bc thank you for joining. Please accept team invitation here and self-assign the issue.

@nitin-bc
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nitin-bc commented Jan 7, 2018

I have checked the issue in 2.2 version. I can't reproduce this issue.

@simonmaass
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I am having the same issue in 2.2.3!

@ghost ghost added Fixed in 2.3.x The issue has been fixed in 2.3 release line Issue: Cannot Reproduce Cannot reproduce the issue on the latest `2.4-develop` branch labels Dec 24, 2018
@ghost
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ghost commented Dec 24, 2018

Online payments that were interrupted by error will have this behavior. The cart will keep the product. But after successful payment t5he cart is empty on 2.3.0

@ghost ghost closed this as completed Dec 24, 2018
This issue was closed.
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Labels
Fixed in 2.3.x The issue has been fixed in 2.3 release line Issue: Cannot Reproduce Cannot reproduce the issue on the latest `2.4-develop` branch Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Issue: Format is not valid Gate 1 Failed. Automatic verification of issue format is failed Issue: Ready for Work Gate 4. Acknowledged. Issue is added to backlog and ready for development Reproduced on 2.1.x The issue has been reproduced on latest 2.1 release
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