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staywithabhi opened this issue May 23, 2018 · 2 comments
Closed

Sales emails are sent from a strange email #15458

staywithabhi opened this issue May 23, 2018 · 2 comments
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@staywithabhi
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I am using magento 2.2.4 on go daddy VPS.I have configured the store email addresses properly and also select in sales->sales emails.
Whenever an order is placed customer recieves order confirmation mail in spam folder which is due to strange email send address(Email From).
I am not using any custom SMTP extension this is a fresh magento installed

Preconditions

  1. magento 2.2.4
  2. Server goDaddy-VPS

Steps to reproduce

1.Set up store email adresses
2.Select Email sender in store->configuration->sales->sales emails
3. Order confirmation mail is sent from a very strange email address
4. Places an order on magento 2.2.4
5.check order mail mail from address

Expected result

  1. Sales emails must be sent from store email address which is selected for sales order

Actual result

Emails are sent from very strange (from) email address

  1. [Screenshot
    abhishek vortexglobal in
    ]
@magento-engcom-team magento-engcom-team added the Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed label May 23, 2018
@hostep
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hostep commented May 23, 2018

Hi @staywithabhi

I think this is a duplicate of #14952
If you agree, can you close this issue?

Thanks! :)

@staywithabhi
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Hi @hostep ,
Thanks for solution,yeah it seems this issue is duplicate.

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