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Update qty in admin order changes price to the wrong price from default store #15846

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digikeijs opened this issue Jun 5, 2018 · 17 comments
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Update qty in admin order changes price to the wrong price from default store #15846

digikeijs opened this issue Jun 5, 2018 · 17 comments
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Component: Sales duplicate Issue: Clear Description Gate 2 Passed. Manual verification of the issue description passed Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed Issue: Ready for Work Gate 4. Acknowledged. Issue is added to backlog and ready for development Reproduced on 2.2.x The issue has been reproduced on latest 2.2 release Reproduced on 2.3.x The issue has been reproduced on latest 2.3 release

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@digikeijs
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digikeijs commented Jun 5, 2018 •
edited by engcom-backlog-nickolas
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Summary of the issue

When I use the option Update qty in the magento admin within an order the system changes the price to the default store price which is different then the store I am creating the order for.

Preconditions

magento 2.2.4, Linux, non sample data

Steps to reproduce

  1. Setup multistore
  2. Default store price X, second store price Z.
  3. Then through the admin create a new order for the second store
  4. Add a product with qty 5, update the qty to 8 and you will see the price is changed to the price of the default store (X)

Expected result

Price stays the same when you update qty.

Actual result

Price is changed to the default store price which is not correct
@magento-engcom-team magento-engcom-team added the Issue: Format is not valid Gate 1 Failed. Automatic verification of issue format is failed label Jun 5, 2018
@digikeijs
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@
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@digikeijs
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@magento-engcom-team give me 2.2.4 instance

@magento-engcom-team
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Hi @digikeijs. Thank you for your request. I'm working on Magento 2.2.4 instance for you

@magento-engcom-team
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Hi @digikeijs, here is your Magento instance.
Admin access: https://i-15846-2-2-4.engcom.dev.magento.com/admin
Login: admin Password: 123123q
Instance will be terminated in up to 3 hours.

@digikeijs digikeijs mentioned this issue Jul 9, 2018
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@engcom-backlog-nickolas engcom-backlog-nickolas added Issue: Clear Description Gate 2 Passed. Manual verification of the issue description passed Issue: Ready for Work Gate 4. Acknowledged. Issue is added to backlog and ready for development Component: Sales Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Reproduced on 2.2.x The issue has been reproduced on latest 2.2 release Reproduced on 2.3.x The issue has been reproduced on latest 2.3 release labels Jul 9, 2018
@engcom-backlog-nickolas
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@digikeijs, thank you for your report.
We've acknowledged the issue and added to our backlog.

@engcom-backlog-nickolas engcom-backlog-nickolas removed their assignment Jul 9, 2018
@magento-engcom-team magento-engcom-team added Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed and removed Issue: Format is not valid Gate 1 Failed. Automatic verification of issue format is failed labels Jul 19, 2018
@dnsv
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dnsv commented Aug 2, 2018

Duplicate of #14869.

@callumstar
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callumstar commented Sep 14, 2018 •
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Hi @digikeijs, @engcom-backlog-nickolas and @magento-engcom-team,

Has this ever been resolved? Still getting this issue in 2.2.5? Has anybody found a workaround for this?

@SvanZui
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SvanZui commented Sep 14, 2018

No waiting on the magento team to fix it. We have a workaround by creating a customer group with some discount rules and when we change groups it will be ok again. weird

@SvanZui
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SvanZui commented Sep 20, 2018

@magento-engcom-team give me 2.2.6 instance

@magento-engcom-team
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Hi @SAPontwerp. Thank you for your request. I'm working on Magento 2.2.6 instance for you

@magento-engcom-team
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Hi @SAPontwerp, here is your Magento instance.
Admin access: https://i-15846-2-2-6.engcom.dev.magento.com/admin
Login: admin Password: 123123q
Instance will be terminated in up to 3 hours.

@ihor-sviziev
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Hi @digikeijs,

This is duplicate of #14869

And not this issue was fixed both in 2.2-develop and 2.3-develop branches. It was even included into 2.2.6 release.

@ihor-sviziev
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Duplicate of #14869

@ihor-sviziev ihor-sviziev marked this as a duplicate of #14869 Oct 3, 2018
@digikeijs
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@magento-engcom-team give me 2.2.4 instance

@magento-engcom-team
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Hi @digikeijs. Thank you for your request. I'm working on Magento 2.2.4 instance for you

@digikeijs
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@magento-engcom-team give me 2.2.6 instance

@magento-engcom-team
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Hi @digikeijs. Thank you for your request. I'm working on Magento 2.2.6 instance for you

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Component: Sales duplicate Issue: Clear Description Gate 2 Passed. Manual verification of the issue description passed Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed Issue: Ready for Work Gate 4. Acknowledged. Issue is added to backlog and ready for development Reproduced on 2.2.x The issue has been reproduced on latest 2.2 release Reproduced on 2.3.x The issue has been reproduced on latest 2.3 release
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@dnsv @ihor-sviziev @SvanZui @callumstar @magento-engcom-team @digikeijs @engcom-backlog-nickolas