Module Catalog Url Rewrite: Permanent Redirect for old URL is missed when product was imported

[ghost]

Preconditions (*)

1. Magento 2.2.7

Steps to reproduce (*)

1. Export some visible product via System-> Data Transfer-> Export.
2. Change 'url-key' for this product in CSV file.
3. Import this product via System-> Data Transfer-> Import.

Expected result (*)

1. When you try to open the changed product by the old URL key you are redirected to the new URL.

Actual result (*)

1. When you try to open the changed product by the old URL key you receive 404-page.

[magento-engcom-team]

Hi @olegAleksin. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

• Summary of the issue
• Information on your environment
• Steps to reproduce
• Expected and actual results

Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

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where $VERSION is version tags (starting from 2.2.0+) or develop branches (for example: 2.3-develop).
For more details, please, review the Magento Contributor Assistant documentation.

@olegAleksin do you confirm that you was able to reproduce the issue on vanilla Magento instance following steps to reproduce?

• yes
• no

[magento-engcom-team]

Hi @shikhamis11. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

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[shikhamis11]

@magento-engcom-team give me 2.2-develop instance

[magento-engcom-team]

Hi @shikhamis11. Thank you for your request. I'm working on Magento 2.2-develop instance for you

[magento-engcom-team]

Hi @shikhamis11, here is your Magento instance.
Admin access: https://i-20282-2-2-develop.instances.magento-community.engineering/admin
Login: admin Password: 123123q
Instance will be terminated in up to 3 hours.

[shikhamis11]

@olegAleksin did you tried reindexing after changing url key ??

[ghost]

@shikhamis11 Yes, I did

[oleksandr-butenko]

@olegAleksin did you tried reindexing after changing url key ??

URL rewrites are not created during to reindex.
URL rewrites are created during saving product or import process.

So if you imported a new file, but URL rewrites are not correct - no need to wait for indexes.
You better check your file, products and Marketing > SEO & Search > URL Rewrite page.

[shikhamis11]

@olegAleksin yes url rewrites are created during saving product .

[magento-engcom-team]

@shikhamis11 Thank you for verifying the issue. Based on the provided information internal tickets MAGETWO-97622 were created

[nadim2jcommerce]

Hi @olegAleksin,

This is not an issue. Also not indexing issue. You should add url redirect in Admin for this.
Redirection old url to New url
Magento Admin=>Marketing=>Seo and Search=>URL Rewrites.

Thanks!
Nadim

[eduard13]

@magento-engcom-team give me 2.2-develop instance

[magento-engcom-team]

Hi @eduard13. Thank you for your request. I'm working on Magento 2.2-develop instance for you

[magento-engcom-team]

Hi @olegAleksin. Thank you for your report.
The issue has been fixed in #20344 by @ankur-cedcoss in 2.3-develop branch
Related commit(s):

• e331b3f849b9f1ed98dd9dce1f53041298dffe63
• 86685289a45c89fba908c3c620a03387bb02a260

The fix will be available with the upcoming 2.3.1 release.

[sidolov]

Hi @olegAleksin. Thank you for your report.
The issue has been fixed in #20737 by @shikhamis11 in 2.2-develop branch
Related commit(s):

• 1cb5e515a0aad074fb67dcc73ad9075214cbdcac
• 7de5e7ea7319bb6c1ab0c44e0ccbc898939d2983

The fix will be available with the upcoming 2.2.9 release.