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when i try to upload logo after that the error occured #22111

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thedustymagic opened this issue Apr 2, 2019 · 4 comments
Closed

when i try to upload logo after that the error occured #22111

thedustymagic opened this issue Apr 2, 2019 · 4 comments
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Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed Progress: needs update

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@thedustymagic
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thedustymagic commented Apr 2, 2019

Summary (*)

my website www.thedustymagic.com , when i try to upload header logo after that the error occured .A technical problem with the server created an error. Try again to continue what you were doing. If the problem persists, try again later.

Examples (*)

when i try to upload header logo, issue will be occure.

Proposed solution

Screenshot (7)

@m2-assistant
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m2-assistant bot commented Apr 2, 2019

Hi @thedustymagic. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

  • Summary of the issue
  • Information on your environment
  • Steps to reproduce
  • Expected and actual results

Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

@magento-engcom-team give me 2.3-develop instance - upcoming 2.3.x release

For more details, please, review the Magento Contributor Assistant documentation.

@thedustymagic do you confirm that you was able to reproduce the issue on vanilla Magento instance following steps to reproduce?

  • yes
  • no

@magento-engcom-team magento-engcom-team added the Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed label Apr 2, 2019
@ghost
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ghost commented Apr 2, 2019

Hi @thedustymagic thank you for you report, bu as i say in another your ticket this problem related to your environment, what's is your php version ? magento version ? and this issue has already fixed in this PR -> #18851 and available on 2.3.1 release.

@ghost ghost self-assigned this Apr 2, 2019
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m2-assistant bot commented Apr 2, 2019

Hi @engcom-backlog-nazar. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

  • 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).

    DetailsIf the issue has a valid description, the label Issue: Format is valid will be added to the issue automatically. Please, edit issue description if needed, until label Issue: Format is valid appears.

  • 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue. If the report is valid, add Issue: Clear Description label to the issue by yourself.

  • 3. Add Component: XXXXX label(s) to the ticket, indicating the components it may be related to.

  • 4. Verify that the issue is reproducible on 2.3-develop branch

    Details- Add the comment @magento-engcom-team give me 2.3-develop instance to deploy test instance on Magento infrastructure.
    - If the issue is reproducible on 2.3-develop branch, please, add the label Reproduced on 2.3.x.
    - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!

  • 5. Verify that the issue is reproducible on 2.2-develop branch.

    Details- Add the comment @magento-engcom-team give me 2.2-develop instance to deploy test instance on Magento infrastructure.
    - If the issue is reproducible on 2.2-develop branch, please add the label Reproduced on 2.2.x

  • 6. Add label Issue: Confirmed once verification is complete.

  • 7. Make sure that automatic system confirms that report has been added to the backlog.

@ghost
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ghost commented Apr 2, 2019

@thedustymagic I'm Closing this as this was fixed in 2.3.1 release.

@ghost ghost closed this as completed Apr 2, 2019
This issue was closed.
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Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed Progress: needs update
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