URL rewrites are not being generated when Single-Store Mode is enabled

[paul-blundell]

Preconditions (*)

1. Magento (Open Source) 2.3.3
2. PHP 7.1.32
3. MySQL 5.7.15

Steps to reproduce

1. Ensure Single-Store Mode is disabled
2. Change the store code and store view code so they are not default (unsure if this step is needed)
3. Add a new product
4. Edit product and in drop down change to your store view.
5. Change product title
6. Confirm all changes are reflected on the frontend.
7. Enable Single-Store mode
8. Change product title of previously created product, note how this doesn't change on frontend.
9. Add a new simple product and specify a url_key
10. Check the url_rewrite database table and search the request_path column for the url_key you entered.

Expected result

New URL key should be in the database table

Actual result

Nothing is updated in the database

Once I disable the Single-Store mode and repeat the steps. It works perfectly and the url_rewrite table is updated as soon as I save.

There seems to be an issue if you enable Single-Store mode after previously using multi-store mode and override values on a store level.

[m2-assistant]

Hi @paul-blundell. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

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• Information on your environment
• Steps to reproduce
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Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

@magento give me 2.3-develop instance - upcoming 2.3.x release

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@paul-blundell do you confirm that you were able to reproduce the issue on vanilla Magento instance following steps to reproduce?

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[paul-blundell]

@magento give me 2.3-develop instance

[magento-engcom-team]

Hi @paul-blundell. Thank you for your request. I'm working on Magento 2.3-develop instance for you

[magento-engcom-team]

Hi @paul-blundell, here is your Magento instance.
Admin access: https://i-25190-2-3-develop.instances.magento-community.engineering/admin
Login: admin Password: 123123q
Instance will be terminated in up to 3 hours.

[paul-blundell]

I have been able to reproduce on the fresh instance of the develop branch. See my updated description for steps on how to reproduce.

I believe there is an underlying issue with Single-Store mode and others have reported similar issues: #5929

[m2-assistant]

Hi @engcom-Delta. Thank you for working on this issue.
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[engcom-Delta]

Hi @paul-blundell thank you for your report. Unfortunately, I am not able to reproduce issue by steps you described on clean 2.3-develop.

If you'd like to update the issue, please reopen it.

[paul-blundell]

@engcom-Delta Did you do step 4? With Single-Store mode set to No, did you change the scope to the store view, then edit & save the product. This is the critical step to reproducing this.

[engcom-Delta]

@paul-blundell I did step 4. But I didn't experience issue with generating URL keys. Tested with Enable Single-Store Mode=No and Enable Single-Store Mode=Yes.
I noticed another issue: Product Name cannot be changed in Single-Store Mode if it was edited in store view level( Default Store View in my case). For this case you could create separate issue.

[cmbilisim]

I have same problem on magento 2.3.3 release.

Additionally when I changed auto generated url key, its add new record for url key

[shrma-smit]

Please check this link for a workaround.

https://magento.stackexchange.com/questions/300948/magento-2-issue-with-product-url-rewrite-on-single-store-mode