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Customizable Options in Cart Incorrectly Update All Instances of a Product #39114

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@Hurrpadurr

Description

@Hurrpadurr

Preconditions and environment

2.4.7-p2

Steps to reproduce

  1. Create a simple product with at least 2 customizable options (both as dropdowns).
  2. Add the product to the cart with the following selections:
  • Dropdown 1: Value A
  • Dropdown 2: Value C
  1. Add the same product to the cart again but with different selections:
  • Dropdown 1: Value B
  • Dropdown 2: Value D

Note that both products are correctly added as separate items in the cart.

  1. Go to the cart view.
  2. Edit the customizable options of one of the products in the cart.

Expected result

Only the selected product in the cart should update its customizable options according to the changes made.

Actual result

Both products in the cart are updated to reflect the same customizable options as the product being edited, regardless of their previous settings.

Additional information

A workaround is to remove the affected product and re-add it with the correct options, but this is not an ideal solution.

Release note

No response

Triage and priority

  • Severity: S0 - Affects critical data or functionality and leaves users without workaround.
  • Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
  • Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
  • Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
  • Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

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    Area: Cart & CheckoutComponent: CheckoutIssue: ConfirmedGate 3 Passed. Manual verification of the issue completed. Issue is confirmedPriority: P2A defect with this priority could have functionality issues which are not to expectations.Progress: ready for devReported on 2.4.7-p2Indicates original Magento version for the Issue report.Reproduced on 2.4.xThe issue has been reproduced on latest 2.4-develop branch

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