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After store switch page comes from cache(Store switcher not working) in 2.4.8 #39806

@rutvik-monpara

Description

@rutvik-monpara

Preconditions and environment

  • Magento version: 2.4.8

Steps to reproduce

  • Create multiple storeview from admin
  • From header switch the storeview

Image

Expected result

  • After store switch store not switced as expected. Working fine after cache clean from admin

Image

Actual result

  • Without cache clean only switch the storeview

Image

Additional information

It's a critical issue as almost all users use multi-store switch functionality.

Release note

No response

Triage and priority

  • Severity: S0 - Affects critical data or functionality and leaves users without workaround.
    Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
    Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
    Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
    Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

Activity

m2-assistant

m2-assistant commented on Apr 11, 2025

@m2-assistant

Hi @rutvik-monpara. Thank you for your report.
To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce.


Join Magento Community Engineering Slack and ask your questions in #github channel.
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📞 The triage of issues happens in the queue order. If you want to speed up the delivery of your contribution, join the Community Contributions Triage session to discuss the appropriate ticket.

self-assigned this
on Apr 11, 2025
m2-assistant

m2-assistant commented on Apr 11, 2025

@m2-assistant

Hi @engcom-Bravo. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

  • 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
    2. Verify that issue has a meaningful description and provides enough information to reproduce the issue.
    3. Add Area: XXXXX label to the ticket, indicating the functional areas it may be related to.
    4. Verify that the issue is reproducible on 2.4-develop branch
    Details- If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
    - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!
    5. Add label Issue: Confirmed once verification is complete.
    6. Make sure that automatic system confirms that report has been added to the backlog.
engcom-Bravo

engcom-Bravo commented on Apr 11, 2025

@engcom-Bravo
Contributor

Hi @rutvik-monpara,

Thanks for your reporting and collaboration.

we have tried to reproduce the issue in Latest 2.4-develop instance and we are able to reproduce the issue.kindly refer the attached video.

Screen.Recording.2025-04-11.at.1.37.21.pm.mov

Note : after cache clean it is working as expected.

store switch is not working.

Hence Confirming the issue.

Thanks.

added
Issue: ConfirmedGate 3 Passed. Manual verification of the issue completed. Issue is confirmed
Reproduced on 2.4.xThe issue has been reproduced on latest 2.4-develop branch
Priority: P2A defect with this priority could have functionality issues which are not to expectations.
on Apr 11, 2025
github-jira-sync-bot

github-jira-sync-bot commented on Apr 11, 2025

@github-jira-sync-bot

✅ Jira issue https://jira.corp.adobe.com/browse/AC-14426 is successfully created for this GitHub issue.

m2-assistant

m2-assistant commented on Apr 11, 2025

@m2-assistant

✅ Confirmed by @engcom-Bravo. Thank you for verifying the issue.
Issue Available: @engcom-Bravo, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

rutvik-monpara

rutvik-monpara commented on Apr 14, 2025

@rutvik-monpara
Author

@magento I am working on this

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Area: CatalogComponent: StoreIssue: ConfirmedGate 3 Passed. Manual verification of the issue completed. Issue is confirmedPriority: P2A defect with this priority could have functionality issues which are not to expectations.Progress: ready for groomingReported on 2.4.8Indicates original Magento version for the Issue report.Reproduced on 2.4.xThe issue has been reproduced on latest 2.4-develop branch

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    Participants

    @hostep@MagePsycho@alexey-motorny-amasty@andrey-inkin-amasty@engcom-Bravo

    Issue actions

      After store switch page comes from cache(Store switcher not working) in 2.4.8 · Issue #39806 · magento/magento2