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@SunshineTech the team has looked at the issue and reported it cannot be reproduced any more. Apparently it was fixed during this period. We are closing this issue.
The captcha can display after modifying code as following:
//Magento\Captcha\Helper\Data
/**
* Get captcha image base URL
*
* @param mixed $website
* @return string
*/
public function getImgUrl($website = null)
{
return $this->_storeManager->getStore()->getBaseUrl(\Magento\App\Dir::MEDIA) . 'captcha'
// . '/' . $this->_storeManager->getWebsite($website)->getCode() . '/';
. '/' . $this->_getWebsiteCode($website) . '/';
}
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